PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION:
Part I – Minimum Qualifications Supplemental Questionnaire (MQSQ)
This portion of the Supplemental Questionnaire is to determine if you meet the Minimum Qualifications for Class 0933 Business Services Manager position, located at the SFPUC - City Distribution Division, as well as to determine your knowledge, skills, and abilities in job-related areas that have been identified as critical for satisfactory performance in this position. Please refer to the examination announcement for a more detailed description of these knowledge, skills, and abilities.
As a reminder, the information provided must be consistent with the information on your application and is subject to verification. All qualifying experience must be listed in the application to be considered in review of Minimum Qualifications. If you do not include the work experience described in the Minimum Qualifications Supplemental Questionnaire (MQSQ) in the "Work History" section of your application, you will not receive credit for this experience. If you are copying an old application, please take the time to update your work history section before submitting your application.
Responses provided are not scored; however, applicants who do not possess the required Minimum Qualifications as stated on the job announcement will not be allowed to participate in the examination process.
NOTE: Falsifying one’s education, training, or work experience or attempted deception on the application or SQ may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Minimum Qualifications:
EDUCATION
Please indicate the selection that best matches your HIGHEST educational attainment from the choices below:
Doctoral Degree or Ph.D
Master's Degree from an accredited college or university
Baccalaureate Degree from an accredited college or university
Associate degree from an accredited college, university or business school
Attended some college and completed 15-30 college units
Possess a High School Diploma / G.E.D.
None of the above.
EXPERIENCE
Please indicate the amount of years of professional level experience that you possess in the operations and maintenance activities of a major division or program within a utility agency.
More than 8 years of professional experience
At least seven (7) years but less than eight (8) years of professional experience
At least six (6) years but less than seven (7) years of professional experience
At least five (5) years but less than six (6) years of professional experience
At least four (4) years but less than five (5) years of professional experience
At least three (3) years but less than four (4) years of professional experience
At least two (2) years but less than three (3) years of professional experience
At least one (1) year but less than two (2) years of professional experience
Less than one (1) year of professional experience
I do not possess professional experience in the operations and maintenance activities of a major division or program within a utility agency.
DRIVER’S LICENSE
Do you possess a valid driver license?
Yes
No
PART II – SUPPLEMENTAL QUESTIONNAIRE (SQ)
This portion of the Supplemental Questionnaire will be scored by an expert panel and will account for 50% of the total weight of the applicant’s final score. Your application or additional attached documents (e.g. resumes, cover letters, letters of reference/recommendation, etc.) will NOT be considered during the scoring process. Insufficient or non-responsive answers to the Supplemental Questionnaire may result in ineligibility, disqualification, or lower scores. It is suggested that you:
Allow ample time to submit your application and Supplemental Questionnaire responses before the filing deadline.
Review the questions first, prepare and save your responses in a word processing document, and then paste them into the online Supplemental Questionnaire.
Be concise but thorough. Ensure that you address all parts of the question. Your written communication skills will be evaluated based on your responses.
Ensure that your responses are sufficiently detailed to assist in evaluating your knowledge, skills, and abilities.
Provide your best or highest examples of work.
Answer all questions independently (e.g. do not reference your responses in prior questions). Provide all information requested even if they appear redundant. Do not write "see application" or "see resume" as a response.
If you experience technical difficulties, make note of any error messages and contact the analyst before the filing deadline. Responses should be consistent with the information on your employment application and are subject to verification.
Question #1
Please describe a project for which you’ve had to develop a plan and implement. Describe your planning and implementations and how you coordinated efforts. Who were the stakeholders, and any project challenges that you may have faced? What was the project outcome and what could you have done differently?
Question #2
Describe your experience with budget development, control, analysis and forecasting. Be specific about the amount of the budget administered, your involvement in allocating funds, and the degree to which you were accountable for budget operations in your department or organization.
Question #3
An important part of a supervisor’s role is building and maintaining successful working relationships with employees and assisting them to realize their full potential. Based on your past work experience, describe how you have established rapport with employees. How did you motivate staff and what were some challenges and successes in leading the group to achieve desired goals?
CERTIFICATION: I hereby certify that I am the author of this Supplemental Questionnaire and that all information is true and based on my education, training, skills, and experience. I understand that any false or incorrect statement may result in my disqualification from the selection process for this position and/or dismissal from employment with the City and County of San Francisco. I also understand and agree that any information provided is subject to verification.
Department of Human Resources