2806 Disease Control Investigator

Recruitment #TPV-2806-104610



APPOINTMENT TYPE:  Provisional.  Provisional applicants must participate in a Civil Service examination for this job classification to be considered for permanent appointment. 

The San Francisco Department of Public Health's Population Health Division, Tuberculosis (TB) Control Program is accepting applications for one (1) full-time position in class 2806 Disease Control Investigator.

Under direction of the Chief of the TB Surveillance Unit and Surveillance & Outreach Program Coordinator, the 2806 Disease Control Investigator investigates individual cases and outbreaks of tuberculosis, operating in the office and the field; collects, interprets, and records complex specialized information of a confidential nature about patients and their contacts; and, as needed, investigates conditions at exposure sites (such as schools and health care facilities) to formulate recommendations for disease prevention and control. 

NATURE OF WORK:  Requires responsibility for carrying out, interpreting, explaining and enforcing existing policies, rules and regulations pertaining to the investigation of communicable and other diseases; making regular contacts with the general public and specific individuals for the purpose of sharing and obtaining specific and specialized information concerning communicable and other diseases; gathering, preparing, and maintaining specialized information of a highly confidential nature; preparing related reports. Nature of work requires sustained physical effort involving continuous light work, potentially including considerable walking with frequent exposure to health, accident and injury hazards and disagreeable elements.

LOCATION:  Zuckerberg San Francisco General Hospital and Trauma Center, TB Clinic (Ward 94), 1001 Potrero Avenue, San Francisco, CA  94110. 

SHIFT/DAYS OFF:  Monday - Friday, 8:00 a.m. - 5:00 p.m.  It may include evenings, weekends, and/or holidays, as needed.


  • Conducts interviews and field investigations of persons with active TB and individuals named as contacts;
  • Contacts physicians, hospitals, and laboratories who are evaluating clients with tuberculosis to confirm diagnosis, obtain demographic information, interpret lab results and perform chart reviews;
  • Evaluates medical and epidemiological information concerning individual patients and their contacts;
  • Develops line lists, spreadsheets, and reports during an outbreak or complex investigation; uses technology (e.g. databases, electronic health records, word processing, email, internet) in data collection, documentation, and communication;
  • Conducts routine follow-up of contacts in order to advance investigations to successful conclusion;
  • Maintains detailed records and files pertaining to TB cases, contacts, and investigations;
  • Provides TB education for cases, contacts, community-based organizations, and the general public;
  • Provides technical assistance to private providers, institutions, and workplaces;
  • Performs surveillance and research activities pertaining to TB and assists with special projects and surveys;
  • Collects and manages testing (e.g. blood, sputum, TB skin test / PPD) needed for investigation of cases and contacts in community-based settings, such as schools, workplace, homeless shelters, drug rehabilitation facilities, and single room occupancy (SRO) hotels;
  • Performs directly observed therapy (DOT) for patients being treated for TB;
  • Applies knowledge of applicable state and local laws and public health governing the procedures for preventing the transmission of tuberculosis;
  • Serves as the TB Program Liaison with assigned TB related venues that target groups such as new immigrants, people experiencing homelessness, and other persons at risk for TB;
  • Performs HIV Pre-test and Post-test counseling, which includes risk assessment and disclosure counseling, and HIV prevention education counseling;
  • Performs activities per established protocols and procedures; and
  • Participate as part of the Tuberculosis Control Unit, attends meetings/trainings, and contributes to related projects, as needed.

The 2806 Disease Control Investigator performs related duties as assigned/required.

Minimum Qualifications

  1. Possession of a baccalaureate degree from an accredited college or university; AND
  2. Six (6) months of experience, within the last five (5) years, conducting interviews or investigations in the field of epidemiology, or as an investigator conducting field investigations dealing with the general public in a specialized public health or sanitation field in connection with disease control programs.

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

One (1) year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a forty (40) hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.  Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Experience in working with tuberculosis patients
  • Experience providing TB/HIV risk reduction counseling, intervention and referral services
  • Experience performing phlebotomy, TB skin test and obtaining sputum specimens
  • Ability to read, understand, explain and apply medical terms and basic disease control and prevention fundamentals
  • Ability to think through complex situations, investigate, manage and formulate appropriate recommendations with limited input from supervisor
  • Ability to anticipate problems and problem solve in the clinic and in the field, incorporating concise and accurate concepts of disease exposures, risk, infectious and incubation periods
  • Ability to plan and organize cases in order to complete investigations thoroughly and accurately
  • Ability to analyze, summarize and interpret information pertaining to disease investigations and outbreaks
  • Ability to deal effectively and provide a high level of customer service to patients, medical providers and community service providers
  • Ability to exercise good judgment when resolving conflicts from the general public and other personnel in the clinic and in the field
  • Ability to work as part of a team, to prioritize and handle multiple tasks, and to work; independently in a fast-paced clinic environment and in the field
  • Ability to work evenings and weekends in various community and workplace settings
  • Ability to follow guidelines for and wear protective equipment (e.g. gloves, masks, gowns) in various settings, as needed.
  • Excellent oral and written communication skills
  • Ability to operate a personal computer and experience using MS Word, Excel and PowerPoint

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Verification of required education typically must be a photocopy of the degree or transcript from an accredited college or university.  

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.  City and County of San Francisco (CCSF) employees do not need to submit verification of their City employment, but must submit written verification of outside experience. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.     

Verification of required licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Yvette Gamble, by telephone at (415) 554-2911 or by email at yvette.gamble@sfdph.org

Selection Procedures

Departmental Selection Procedures:
The department may implement screening mechanisms in order to determine applicants’ qualifications for this position.  Applicants meeting the minimum qualifications are not guaranteed advancement through all steps in the selection process. Only applicants most closely meeting the needs of the department will be invited to continue in the selection process.   


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.


Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



Statement on Equity, Diversity, and Inclusion:
At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.  

Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout duration of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.   

Note on Electronic Health Record (EHR):
The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.  

Note on Personal Protective Equipment (PPE):
Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.  

Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.  

Medical Examination: 
Prior to appointment, at the Department’s expense, applicants may be required to take a tuberculosis (TB) screening test, medical examination, and/or drug test.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Issued:  March 17, 2020
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number:  TPV-2806-104610
DPH/YG/(415) 554-2911  (#01018408) 


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.



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