9910 Public Service Trainee, 2020 High School Summer Internship

Recruitment #tex-9910-903935


The Department
SFO is a world-class, award-winning airport that serves nearly 58 million passengers annually. SFO offers nonstop flights to 51 international cities on 43 international carriers. The Bay Area's largest airport also connects nonstop with 86 U.S. cities on 12 domestic airlines.

SFO’s mission is to provide an exceptional airport in service to our communities, and its core values are safety and security, teamwork, excellence, and care. The airport is committed to redefining air travel by providing the highest level of service to our guests.

The Airport, an enterprise department of the City & County of San Francisco, has a workforce of approximately 1,700 City employees and strives to be a diverse, equitable, and inclusive employer. For more information, visit www.flysfo.com and watch this video about careers at SFO.

Appointment Type
Temporary Exempt (TEX), this position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Position Description
Have you ever wondered what it would be like to work at an Airport? Working in an airport is like working in a small city, and we have many different type of careers for you to experience. From hospitality, to technology, to security, to customer service, you can find it all working at SFO!

Please check out these videos for a glimpse into a day in the life of an SFO intern:

For more information about SFO and all of our intern programs, please visit www.flysfo.com/internships.

San Francisco International Airport has a robust internship program and hire hundreds of interns every year. Our Summer High School Interns work 20 hours per week from June-August.

Each intern will work directly with an SFO Mentor who will give them daily tasks and larger scale projects. Interns will also be given the opportunity to attend tours of SFO, be exposed to different airport careers, meet airport leadership and professionals, and attend workshops on financial literacy, and professional communication.

The diverse career fields represented at SFO make the internship an excellent opportunity to learn about many different types of jobs.  In addition to providing training, professional clothing or uniforms, and BART and SamTrans tokens, interns benefit from the mentorship of diverse Airport staff. Participating internship positions have been with many different offices and companies, including:

  • Accounting
  • Construction Management
  • Community Development
  • Emergency Management
  • Engineering and Building Construction
  • Guest Services
  • Human Resources
  • Information Technology & Telecommunications
  • SFO Medical Clinic
  • Reprographics
  • Safety and Security Services
  • San Francisco Police Department: Airport Bureau

Work Schedule
Internship is scheduled to begin in June 2020 and end in August 2020, lasting ten weeks. The basic work week is 20 hours per week, between the hours of 8:00 a.m. to 5:00 p.m. Those enrolled in daily summer school classes should consider whether their school schedule will allow them to work 20 hours per week during the days and hours of Monday – Friday, 8:00 a.m. – 5:00 p.m., including travel time to and from the airport. Interns are not permitted to request more than five business days for vacation, summer school, or other activities during the duration of the internship. Interns must attend mandatory workshops, trainings, and orientation sessions.

Minimum Qualifications

  1. Applicants must be enrolled in high school or have received a high school diploma no more than 6 months prior.
  2. Applicants must at least 16 years old by June 1, 2020 and be able to obtain a work permit.
  3. Applicants must possess a Social Security Card, valid picture identification, and documents that establish both identity and employment eligibility such as a birth certificate, state issued proof of identity or proof of legal rights to work in the United States.
  4. Applicants must commit to 20 hours per week and not plan on missing more than five consecutive business days due to vacation, or other activities.
  5. Graduating seniors are eligible to apply for this internship.

Please Note:

SF Youth Works
Students who are not graduating by spring 2020; who live and go to school in San Francisco, are encouraged to apply to SFO through San Francisco YouthWorks at www.sfyouthworks.org. For further information regarding YouthWorks, please refer to their website or call (415) 202-7911.

Opportunities for All (OFA)
Youth between the ages of 16-24 that live or go to school in San Francisco, are also encouraged to apply to Opportunities for All (OFA). The OFA 2020 Summer application will be available February 2020. For more information regarding OFA, please refer to their website at:  https://www.opps4allsf.org.

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

  • Applicants with no prior Internship experience at SFO are desired.
  • Please take time and care in completing your personal statement and application, as these are the main tools we use to select candidates for interviews and employment.
  • Please note that while anyone 16 or older by June 1, 2020 may apply, however, priority in the selection process will be given to Juniors, Seniors, and those who have recently graduated.  

Work Permits
Successful candidates will be required to obtain a work permit. However, applicants should not request a work permit until notified of a job offer.  You can get a work permit from your school or school district where you reside.

Here is the link to the work permit request form: Statement of Intent to Employ Minor and Request for Work Permit

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

The following documents MUST be submitted online through the online application.  Once you click the “submit” on the application, you cannot go back or upload any documents. It is important to review your application for completeness and ensure all documents have been uploaded before submitting your application.

Applicants must submit required transcripts by close of business, Friday, March 13, 2020 at 5:00 p.m. Copies of unofficial transcripts are accepted. Failure to submit the required transcripts may result in rejection of the application. Applicants must upload transcripts to their online application. No hand deliveries or emails will be accepted.

Personal Statements
Please view the SFO Internships videos and tell us why you are interested in gaining work experience at SFO, and what skills you can offer or gain here? You may include accomplishments you are proud of, volunteer or prior work experiences, internship goals, careers of interest, and characteristics unique to you.

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103, or the Airport Commission Human Resources office at 710 N. McDonnell Road, 3rd Floor, San Francisco, CA 94128.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Nicole Adriano, by telephone at 650-821-2038, or by email at ananicolette.adriano@flysfo.com.

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to participate in the oral/performance interview.

Transportation Security Administration (TSA) Security Clearance
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.


Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Reasonable Accommodation Request
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable accommodation here.

Terms of Announcement
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

Copies of Application Documents
Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

General Information Concerning City and County of San Francisco Employment Policies and Procedures
Important employment information for the City and County of San Francisco can be obtained online here or hard copy at 1 South Van Ness Avenue, 4th Floor.

Issued: 1/6/20
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID #: 903935



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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