1404 Clerk

Staffing Coordinator

Recruitment #tex-1404-903469


The Department of Elections (Department) conducts all federal, state and local elections in the City and County of San Francisco, currently serving approximately 475,000 registered voters. The Department follows the rules and regulations established by federal, state, and local laws – notably, the Voting Rights Act, the Help America Vote Act, the Americans with Disabilities Act, and the City’s Language Access Ordinance. Additionally, the Department operates in an open and transparent manner to inspire the City’s confidence in the integrity of elections processes.


The Department encourages a culture in which personnel from multiple divisions routinely collaborate on projects or consider new approaches to improve the Department’s services to voters.


The Department is located in City Hall and is comprised of eight divisions that undertake the diverse tasks necessary to plan and administer elections.


The Department is seeking applications for two (2) seasonal positions in the Election Day Support Division, which is comprised of two sections: (1) Polling Places, which administers the programs associated with identifying and supporting polling places, and, (2) Poll Workers/Field Support, which administers the programs associated with the recruitment and training of poll workers, and personnel who provide field support on Election Day. These positions work in the Poll Workers/Field Support section of the Election Day Support Division and report to the Poll Worker Manager.


The Department is currently preparing for the Consolidated General Election on November 5, 2019. The Staffing Coordinators’ primary task is to ensure that each of nearly 400 polling places is staffed with 4-5 poll workers to assist voters on Election Day. For more information about a poll worker program, visit sfelections.org/pollworker.


Staffing Coordinators recruit volunteers to serve as poll workers and administer voting on Election Day, enroll an existing base of poll workers in training classes, conduct testing and interviewing of prospective poll workers, assign poll workers to work at polling places (each coordinator is typically responsible for staffing each of 120 polling places with 4-5 poll workers), maintain communication with poll workers through phone, e-mail and direct mail to ensure commitment to work, completion of required training, etc.


Applicants are encouraged to learn more about what to expect during employment with the Department by watching this video:

Appointment type:
Temporary exempt, full time appointment is not to exceed six (6) months or 1040 hours. Exempt employees are considered “at will” and serve at the discretion of the appointing officer.

Duration of work:
The position has an estimated start date of September 3 and estimated end date of November 15. There will be a break in December and then proceed onto January 6, 2020 and ending March 13, 2020.

Work hours:
Work hours are generally 8:00 a.m. to 5:00 p.m., Monday through Friday, although staff must be available to work weekend hours when necessary and be willing to take Monday or Tuesday off as opposed to Saturday and Sunday. In addition, due to overtime requirements, staff must be available to work 50-60 hours a week during busy periods and up to 16 hours on Election Day. Travel within the city may be required, as will a driver’s license and clean driving record, although vehicles will be provided. Work location will generally be at City Hall but may also vary within the San Francisco area. Position may require standing for a prolonged period of time, driving to various sites, setting up and using various computer database software, and sometimes lifting and moving objects up to 50 pounds.

Position description:
The ideal candidate must have strong work ethic and a high level of integrity. This position requires someone with interpersonal skills and demonstrated abilities to learn new subject matter in a short period of time. The responsibilities of the position include but are not limited to:

  • Utilize Election Information Management System (EIMS) to process poll worker applications and enroll poll workers in training classes.
  • Utilize Excel spreadsheets and EIMS to assign poll workers to polling places, ensuring all polling places are fully staffed.
  • Manage poll worker data in accordance with established procedures.
  • File, maintain, and retrieve documents, records, and correspondence in accordance with established procedures.
  • Maintain daily communication with poll workers via telephone and e-mail.
  • Check and review a variety of documents for completeness and accuracy.
  • Disseminate information and answer inquiries by communicating with the public, departmental personnel, and other departments.
  • Complete work in a team setting and as an individual contributor.
  • Proctor exams for poll worker applicants.
  • Administer interviews and onboard poll worker applicants.
  • Perform other election-related duties as needed.
  • Process mail: open, sort and distribute the incoming mail; stuff and seal envelopes; make daily pickup and delivery to ensure timely mailing and receipt of mail.

Desired Qualifications

  • Possess a high level of computer literacy, particularly Excel
  • Have a strong team work ethic and can-do/will-do attitude, and solid interpersonal and conflict resolution skills
  • Ability to be meticulously organized
  • Commit to a flexible schedule with evening and weekend hours
  • Ability to maintain enthusiasm, patience, and a positive demeanor
  • Basic understanding of San Francisco geography and neighborhood location/demography
  • Commitment to excellent public service and impartiality

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

  1. One (1) year (equivalent to 2000 hours) of verifiable clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail: OR
  2. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and completion of a clerical training program (240 hours); OR
  3. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and 15 semester units (or equivalent quarter units) of coursework from an accredited college or university.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Michael Cerles michael.cerles@sfgov.org 415-557-4831.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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