9775- Senior Community Development Specialist II


Recruitment #pbt-9775-086236


This is a Position Based Test conducted in accordance with Civil Service Rule 111A

The Workforce Development Division of the Office of Economic and Workforce Development coordinates the San Francisco Workforce Development System, which is a network of public, private and nonprofit service providers that serve San Francisco jobseekers and employers. OEWD strives to ensure that San Francisco has a qualified workforce that attracts, retains and expands industries, and enhances the quality of life in the City.


Under general supervision, performs a variety of activities related to significant program planning, development, project implementation and evaluation; reviews project plans; conducts project analyses, makes recommendations on operational corrections/improvements; develops methods of evaluating compliance and effectiveness of an assigned section; prepares reports and records; and performs related duties as required.

Specific functions include (but not limited to) the following:

Program Development, Implementation & Enhancement
• Responsible for developing and managing the Hospitality Initiative portfolio in adherence to City’s local plan, regional plan, sector strategy vision, department procurement process guidelines, funding regulations and stakeholder workforce needs.
• Develops and coordinates preparation of portfolio annual work and performance plans with knowledge of operating budgets and program funding streams.
• Develops and monitors grantee work plans and performance to assure that program models effectively steer the development of successful sector programming.
• Provides support for workforce program research including labor market data, industry trends, best practices, etc.
• Leads efforts with industry employers, training partners and post-secondary educational institutions to shape curriculum and create training models that are relevant to employer’s real-time needs.
• Works effectively with Post-Secondary educational partners, particularly within Culinary Arts and Hospitality Studies Departments, coordinating collaborative efforts with education, community and employers.
• Lead in reviewing and rating workforce development proposals in Hospitality sector programming.
• Conduct labor market research and national program model reviews to recommend enhancements to exiting programming
• Work with employers to customize curriculum for entry-level, mid-level and incumbent worker trainings

Contract Monitoring, Evaluation, Technical Assistance and Capacity Building
• Develops tools and methods of evaluating and monitoring effectiveness of Hospitality Initiative programming.
• Through sector program oversight and formal monitoring visits, lead the coordination of monitoring and evaluating strategies, policies and operations of sector programming to assure that grantees are in compliance of federal, state and local funding requirements and guidelines
• Prepares, reviews and executes contracts and subcontracts for the disbursement of funds.
• Provides technical assistance, information and sharing of best practices.
• Establishes and coordinates operational methods and procedures.
• Recommends program model or training modifications and adjustments to ensure responsiveness of Initiative to both employers and job seekers needs.
• Works with other project or program stakeholders to coordinate and streamline various phases of project or program implementation.

Data and Reporting
• Collects and evaluates qualitative and quantitative data through reporting systems.
• Prepare monthly, quarterly and ad-hoc sector and program data and program performance analysis to present to for senior management, Workforce Investment Board members, sector stakeholders and City Officials.
• Assists in evaluating and recommending Hospitality sector strategies and vision with Department’s Strategic Initiative’s team.
• Collects data and prepares a wide variety of reports, memoranda and correspondence.
• Reviews and analyzes monthly reports submitted by various community groups, organizations and agencies to ensure contract compliance.

Employer, Stakeholder and Workforce System Engagement
• Lead the coordination and implementation of workforce sector stakeholders (including employers, training providers, educators, public officials, community members, industry and labor representatives) to best connect local residents with sector employment.
• Convene formal Hospitality round table meetings and panel discussions to provide oversight of sector programing to provide recommendations on to the local Workforce Investment Board on policy changes and recommendations for improvements on workforce sector services for Hospitality industry.
• Oversight of sector collateral and public messaging to assure that the public is aware of workforce sector services, programs and trainings. Coordinate with workforce system to assure that citywide job seekers can access sector services.
• Establish and nourish relations with Hospitality employers. Convene with employers through individualized and group meetings, focus groups, and round table discussions to provide information on sector initiatives and gage their workforce needs.
• Create individualized recruitment plans with employer partners to help employers fill their workforce needs with sector candidates.
• Spearhead effective engagement and outreach to diverse populations, including re-entry population, public housing residents and public aid recipients.

Minimum Qualifications

These minimum qualifications are to be used as a guide for establishing the education, training, experience, special skills and/or license which may be required for employment in the class. Although these minimum qualifications are typical of the class, additional minimum qualifications and special conditions may apply to a particular position and will be stated on the job announcement.

1. Possession of a baccalaureate degree from an accredited college or university AND four (4) years administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND three (3) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work or criminal justice; OR

3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR

4. Possession of a Ph.D. or Juris Doctor degree from an accredited college or university AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.


Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

Desirable Qualifications:

• Knowledge and experience with workforce development principles and practice.
• Hold excellent interpersonal, written and verbal communication skills. Extensive experience in writing clear and concise reports, requests for proposals, policies and procedures, newsletters, written memos and directives to a wide range of audience.
• Demonstrated ability to develop and manage multiple relations with multiple stakeholders including: community-based organizations, local officials, employers, labor, industry associations and others.
• Experience working in a government and/or non-profit settings interacting with the development and implementation of workforce programs that serve disadvantaged populations.
• Knowledge of San Francisco’s neighborhoods, local government, criminal justice system, workforce development, and social services infrastructures.
• Knowledge of and direct work experience with federal, state and local funding including (but not limited to) Workforce Investment Act, Community Development Block Grant, Department of Labor, General Fund dollars, etc. Understanding of the regulations associated with each of these funding streams.
• Knowledge and experience developing and implementing sector strategies and programming, specifically in the Hospitality sector.
• Knowledge of national and local sector models that are innovative; implement best practices that serve Hospitality industry needs as well as those of local job seekers.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Please upload a resume AND cover letter as ONE attachment.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Anabel Simonelli-Kupelian, by telephone at 415-554-6657, or by email at anabel.simonelli@sfgov.org.

Selection Plan

Supplemental Questionnaire (Weight 100%)

Candidates who meet the minimum qualifications of this recruitment will be sent a Supplemental Questionnaire as part of the examination process. The Supplemental Questionnaire will be used to assess your knowledge, skill, and ability in job related areas.

Selection Procedures

Eligible List:
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.


The certification rule for the eligible list resulting from this examination will be rule of ten (10) Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Position Based Testing:

More information about position based testing can be obtained at : http://sfdhr.org/information-about-hiring-process#positionbasedtesting


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verifyeducationrequirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.” 


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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