2930 Behavioral Health Clinician - Bilingual Cantonese & English

Recruitment #TPV-2930-099663



Applicants are encouraged to file immediately as this recruitment may close at any time,
but no earlier than February 10, 2020

APPOINTMENT TYPE: Provisional.  Provisional applicants must participate in a Civil Service examination for this job classification to be considered for permanent appointment.  

The Department of Public Health's Community Behavioral Health Services (CBHS), Comprehensive Crisis Services is accepting applications for one (1) full-time position in class 2930 Behavioral Health Clinician.  Comprehensive Crisis Services, a mobile service that operates 24 hours/7 days per week, is composed of four (4) teams and this position will be cross-trained and then assigned to one of the teams.:

  1. Mobile Crisis Treatment Team:  Provides behavioral health crisis triage, in-the-field crisis assessments/interventions, and short-term crisis case-management for individuals age 18 years or older who are located within the City and County of San Francisco.
  2. Crisis Response Services Team:  Provides clinical support and linkage for individuals, families and community members affected by community violence and critical incidents. 
  3. Comprehensive Child Crisis Team:  Provides 5150 assessments, crisis intervention and crisis case management services for youth up to the age of 18 years.
  4. Crisis Intervention Specialist Team:  Works and partners with the San Francisco Police Department (SFPD) to provide specialized interventions during a crisis negotiation situation.  

LOCATION: Comprehensive Crisis Services, 3801 3rd Street, Suite 400, San Francisco, CA  94124.

SHIFT:  Tuesday from 11:00 a.m. - 9:00 p.m., Wednesday from 8:30 a.m. - 6:30 p.m., Thursday & Friday from 1:00 p.m. - 11:00 p.m., with flexibility to work after hours and weekends, as needed.


The 2930 Behavioral Health Clinician performs the following essential job functions:

  • Provides trauma informed direct services in Cantonese and English (i.e. triage, assessment, stabilization, case management, therapy, debriefing services, and telephone intervention), both on and off-site;
  • Performs crisis assessments/interventions in the field/office/ER, including mental status examinations, interpretation of psychiatric symptoms, interface with collateral parties, completion of 5150/5585 application, transport of client, and linkage to appropriate services;
  • Responds to sites of critical incidents (including shootings and homicides) to provide triage, crisis intervention, consultation to victim(s), and family members;
  • Collaborates with other multidisciplinary staff and service providers (e.g. San Francisco Police Department, the Medical Examiner and staff, hospital staff, etc);
  • Collaborates with multidisciplinary staff, families, healthcare providers, emergency services (911 dispatch/ police/ fire department/ paramedics), housing providers, and other community agencies (as indicated);
  • Provides services to a culturally and socio-economically diverse population, located within a variety of neighborhoods/ settings;
  • Communicates effectively with clients/providers/other parties, from the initial clinical contact through the linkage to appropriate services;
  • Provides services in potentially hazardous and unpredictable situations;
  • Operates in challenging and/or physically uncomfortable situations (e.g. homicide scenes, smoky/dirty/cluttered environments, outdoors in inclement weather, and emergency rooms);
  • Maintains charts and electronic files (Avatar) on all clients in accordance with quality assurance policies and procedures;
  • Completes and records mandated reports (e.g. Child Protective Services (CPS), Adult Protective Services (APS), and Tarasoff);
  • Provides mental health consultation to other outside agencies, school personnel and other community members;
  • Works effectively and efficiently in a fast-paced crisis environment;
  • Ability to work cooperatively and effectively with a multidisciplinary team
  • Works with challenging youth as well as adult and older adult clients (including dual and multi-diagnosed);
  • Participates in staff meetings and in-service programs
  • Maintains 5150 certification; and
  • Performs special program assignments.

Minimum Qualifications

License and Certification:

  • Possession of a valid Licensed Clinical Social Worker (LCSW) license issued by the California Board of Behavioral Sciences (BBS); OR
  • Current registration as an Associate Social Worker (ASW) license issued by the California Board of Behavioral Sciences (BBS); OR
  • Possession of a valid Marriage and Family Therapist (MFT) license issued by the California Board of Behavioral Sciences (BBS); OR
  • Possession of a valid Marriage and Family Therapist Intern (MFTI) license issued by the California Board of Behavioral Sciences (BBS); OR
  • Possession of a valid Professional Clinical Counselor (LPCC) license issued by the California Board of Behavioral Sciences (BBS); OR
  • Possession of a valid Professional Clinical Counselor Intern (PCCI) license issued by the California Board of Behavioral Sciences (BBS).


  • Bilingual fluency in Cantonese and English (Special Condition).

Special Conditions:
The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification. 

Conditions of Employment:
This position requires the ability to work directly with high-risk clients in the field, responding to, potentially dangerous, crisis situations (including shootings and homicides) throughout San Francisco; perform crisis assessments/interventions in the field/office/ER, including mental status examinations, interpretation of psychiatric symptoms, interface with collateral parties, completion of 5150 application, transport of client, and linkage to appropriate services. 

Nature of Work:
Requires responsibility for carrying out and explaining established methods and procedures to applicants, recipients and others; achieving economies and/or preventing losses through careful and judicious interpretations of various legal provisions, methods and procedures in recommending assistance; making regular contacts with applicants, recipients, their families and others concerned, also with employees, other departments and outside organizations; gathering, compiling and reviewing important detailed psychiatric financial, personal and confidential information. Nature of duties involves occasional exposure to accident hazards and disagreeable elements in dealing with mentally ill and emotionally disturbed persons.  The nature of this position requires in-person client meetings that may involve walking up a few flights of stairs, through a park, etc. 

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.  Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Possession of a valid California Driver's License
  • Two (2) years of psychiatric social work experience in a community mental health setting, working with children and adults.
  • One (1) year of experience working in a crisis setting.
  • Some experience working with older adults.       
  • Some substance abuse training.
  • Knowledge of community resources.     
  • Knowledge of the principles of the Critical Incident Stress Debriefing model and grief counseling.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Verification of required education typically must be a photocopy of the degree or transcript from an accredited college or university.  

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.  City and County of San Francisco (CCSF) employees do not need to submit verification of their City employment, but must submit written verification of outside experience. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.     

Verification of required licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Yvette Gamble, by telephone at (415) 554-2911 or by email at yvette.gamble@sfdph.org

Selection Procedures

Departmental Selection Procedures:
The department may implement screening mechanisms in order to determine applicants’ qualifications for this position.  Applicants meeting the minimum qualifications are not guaranteed advancement through all steps in the selection process. Only applicants most closely meeting the needs of the department will be invited to continue in the selection process. 

Language Proficiency Exam:
This position requires bilingual fluency in Cantonese.  Candidates deemed qualified, who meet the special condition language requirement, must pass a DPH approved language proficiency exam prior to appointment. Only those eligible candidates who pass the bilingual proficiency test will be considered for the bilingual position. Applicants must indicate on the application form the language(s) in which they claim proficiency.  

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



Statement on Equity, Diversity, and Inclusion:
At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.  

Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout duration of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.   

Note on Electronic Health Record (EHR):
The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.  

Note on Personal Protective Equipment (PPE):
Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.  

Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.  

Medical Examination: 
Prior to appointment, at the Department’s expense, applicants may be required to take a tuberculosis (TB) screening test, medical examination, and/or drug test.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Issued: January 24, 2020
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number:  TPV-2930-099663
DPH/YG/(415) 554-2911  (#0109865)


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.



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