2819 Assistant Health Educator

Recruitment #TPV-2819-098542


Applicants are encouraged to apply immediately as this announcement may close at any time but no sooner than 5pm on 8/16/19

Appointment Type
Temporary Provisional.  In order to be considered for a permanent appointment, incumbent will be required to successfully compete in an open Civil Service Examination. Provisional appointments may not exceed three (3) years.

Department Description
The San Francisco Health Service System (SFHSS) offers an exceptional opportunity for the right candidate to serve the over 120,000 employees, retirees and dependents.  Participating employers include the City and County, the SF Unified School District, City College of San Francisco and the San Francisco Superior Court. SFHSS negotiates, and administers, health and related benefits for HSS members. SFHSS also leads and coordinates well-being programs and services for the HSS membership. http://sfhss.org/

The San Francisco Health Service System is dedicated to preserving and improving sustainable, quality health benefits and to enhancing the well-being of employees, retirees and their families.

SFHSS’s Well-Being Division Description
SFHSS Well-Being helps our members (employees, retirees, and family members) feel, live, and be Better Every Day. We encourage and facilitate well-being by raising awareness, providing programs, services and tools and striving to create a supportive workplace culture.

The Well-Being division has several core functions: Employee Assistance Program (EAP), Well-Being@Work, retiree services, healthy behavior campaigns and challenges, targeted interventions, and the management of the Wellness Center. The Well-Being team strives to transform the workplace into one that supports employee well-being.

Position Description
The Assistant Health Educator is part of a small team responsible for supporting the well-being of all members of the San Francisco Health Service System including retirees and employees of Community College District, SFUSD, Superior Courts and the City and County of San Francisco. The environment is fast-paced and requires the ability to handle multiple priorities and projects simultaneously. The Assistant Health Educator will work closely with the Well-Being Program Coordinators and the Well-Being Manager on the development, implementation, and ongoing oversight of the
core services, such as the Well-Being@Work initiative. Essential duties include: development of health education and well-being information to support healthy behaviors and well-being topics, develop educational campaign and toolkits; provide seminars, workshops, support onsite tabling events at department locations, conduct surveys, focus groups, input data, analyze data, provide customer service to all members, provide coverage, develop events and support all activities offered in the Catherine Dodd Wellness Center.

Example of Important and Essential Duties
Well-Being Program Implementation
Participates in the development, promotion, implementation and evaluation of health education and well-being programs that focus on the whole person;
• Coordinates health-related events, such as flu shot clinics, biometric screenings, and other special events.
• Assists with the implementation of programs by managing participant registration, developing promotional materials, event coordination, developing and distributing educational content, managing participant data, and making recommendations for improvements.

Provide assistance in the development of communication strategies and materials, such as flyers, presentations and social media.
• Develops content for educational campaigns
• Creates and sends emails, develops and posts web content and bulletin board content
• Creates/updates print materials and toolkits
• Maintains social media

Member Interactions
Conducts educational sessions with target groups on specific health subjects; provides referrals to SFHSS resources including the health plans.
• Gives educational presentations
• Represents the division at health fairs and other tabling opportunities
• Answers the phones and staffs the registration desk – directs members to the appropriate resources

Member Feedback
Conducts community assessments including surveys, focus groups and/or direct education with community members and community agency staff.
• Solicits feedback formally and informally from members regarding services
• Performs data entry and prepares standard reports

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Minimum Qualifications

Possession of a baccalaureate degree with a major in Public Health, sociology, biological sciences, or a closely related field.


Professional health educator work experience performing duties equivalent to those of City and County of San Francisco Class 2819 Assistant Health Educator may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Desirable Qualifications

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

Experience in health education and/or health promotion


How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

Select the desired job announcement
Select “Apply” and read and acknowledge the information
Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Shannon Nishimura-Chiu, by telephone at 415- 557-4949, or by email at Shannon.nishimura@sfgov.org.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying):

Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Applications will be screened for relevant qualifying education and experience. Additional screening mechanisms may be implemented in order to determine the applicants’ qualifications. Only those applicants whose backgrounds best match the position will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the selection process.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] 

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Issued:  August 9, 2019
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: TPV-2819-098542


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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