9924 Public Service Aide

Community Health Engagement Aide

Recruitment #TEX-9924-090841


9924 Public Service Aide
(Community Health Engagement Aide)

APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer, and the duration of the position shall not exceed 36 months.

LOCATION: 25 Van Ness Avenue, Suite 345, San Francisco, CA 94102

SHIFT: Monday – Friday 8am-5pm with some evenings and weekends; part-time up to 39 hours week.

GENERAL JOB DESCRIPTION: The Department of Public Health’s (DPH) Community Health Equity & Promotion Branch is accepting applications for one (1) part-time position in class 9924 Public Service Aide as a Community Health Engagement Aide.

This position will work on activities related to Community Health Engagement programs, which focus on promoting healthy retail, healthy eating and behaviors, and decreasing the influence of tobacco, alcohol and unhealthy foods/beverages. The Public Service Aide will support lead staff by implementing and coordinating education, outreach, community engagement activities, and healthy retail store redesigns on various community health areas in collaboration with the Healthy Retail SF Program, San Francisco Tobacco-Free Project, Healthy Eating/Active Living Programs, and others.

Under guidance, the Public Service Aide will perform the following essential duties:

  • Support coordination of community engagement activities with partners related to various programs focused on healthy communities, including but not limited to healthy retail, healthy eating and active living and decreasing unhealthy influences.
  • Work collaboratively with a wide variety of community partners to support development and implementation of community surveys, store assessments, neighborhood events, and education awareness activities, etc.
  • Assist partners with developing and distributing health promotion, marketing, nutrition, signage and other materials.
  • Assist in conducting training and providing technical assistance to/with partner organizations, business owners, community members, and other programs/staff on core concepts of healthy retail, store design planning and related community outreach
  • Support the implementation of direct education and outreach on a wide variety of issues to community members, community-based organization partners, business owners, stakeholders, and other groups
  • Attend community health engagement related meetings and present on related efforts as appropriate
  • Assist in the implementation of evaluation processes with partners and staff and compile responses.

The 9924 Public Service Aide, Community Health Engagement Aide, also performs other related duties.

NOTE: The qualified applicant pool may be used to fill other positions located at different locations in the next six months.

Minimum Qualifications

1a. Possession of a Bachelor’s Degree in public health, public administration, public policy or a related field from an accredited college or university; OR
1b. Current enrollment in a baccalaureate program in public health, public administration, public policy or a related field at an accredited college or university.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications listed below may be used to identify job finalists.

  • Ability to work with diverse community members, youth, store owners and other stakeholders.
  • Bilingual language capacity preferred (Spanish, Cantonese, Mandarin, Arabic or Vietnamese).
  • Excellent oral, interpersonal, presentation, and written communication skills.
  • Experience and ability to conduct direct outreach, education, and training to various communities.
  • Flexibility and ability to adapt to many environments.
  • Ability to take initiative.
  • Ability to work well independently and as part of a team.
  • Ability to organize information and maintain accurate, timely and complete records.
  • Ability to use software word processing and spreadsheet computer applications.
  • Interest in public health benefits of community health and healthy retail.
  • Familiarity with San Francisco communities.

Verification of Experience: http://sfdhr.org/getting-job#verification  
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding the recruitment or application process, please contact the exam analyst, Katelynn Luong, by telephone at (415) 554-2920, or by email at Katelynn.Luong@sfdph.org.

For questions regarding the vacancy, please contact Patricia Erwin, by telephone at (628) 206-7629, by email at Patricia.Erwin@sfdph.org.  

Selection Procedures

Supplemental Questionnaire (Weight: Qualifying):
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. The Supplemental Questionnaire is a self-report checklist that is designed to evaluate if candidates meet the minimum qualifications for this position.

Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.
Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.

Medical Examination/Drug Testing:
Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

General Information concerning City and County of San Francisco Employment Policies and Procedures can be found at: http://www.sfdhr.org/index.aspx?page=20

Copies of Application Documents: http://sfdhr.org/getting-job#copies

Right to Work: http://sfdhr.org/getting-job#identification

Information on requesting a reasonable ADA Accommodation: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities  

Issued: November 9, 2018
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment No.: TEX-9924-090841
DPH / KL / (415) 554-2920
DHR Pos. No.: 01136196


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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