Public Service Aide - Assistant to Professionals

Recruitment #TEX-9920-103308


PLEASE NOTE: In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice.  As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Human Resources Analyst listed on this announcement. 

Public Service Aide - Assistant to Professionals
Accounting Division Internship

Appointment type:

This temporary-exempt position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

The 9920 Public Service Aide – Assistant To Professionals position in the Public Service Aide series is designed to offer various types of trainee or entry level employment opportunities in a variety of settings. These positions provide an introduction to career options and role models while allowing incumbents to learn about the work environment. Some positions may be allocated for participants in special programs designed to reach disadvantaged youth, those who have encountered difficulty in obtaining employment, or other special populations.

Internship Description:
There is one internship position available with the Office of the Controller’s Accounting Division. The knowledge gained in the internship can be utilized in one of the several classifications within the Accounting Division: 1630 Account Clerk; 1820 Jr. Administrative Analyst; 1840 Jr. Management Assistant; 1649 Accountant Intern.

The Reconciliation Unit of the Controller’s Office Accounting Division is responsible for the financial monitoring, analysis and reconciliation of the City’s funds and grants. This includes reconciliation oversight of the City’s general ledger and ensuring the proper recording of accurate and timely grant accounting. There is one position available with the Reconciliation Unit.

The Supplier Management Policy Unit (SMT) is in charge of maintaining and updating Citywide supplier records, updating Citywide accounting policies and procedures, and assisting accounting systems training. SMT also supports Controller’s Office Accounting Division in many other areas including data cleanup, financial reporting, interdepartmental billing, and other reconciliation and administrative tasks. There are two positions available with SMT.

Duties: Under immediate supervision, essential duties include, but are not limited to the following:

  • Performs office related responsibilities, including: data entry, filing supplier documents, scanning documents, calling suppliers, responding to supplier inquiries, emailing suppliers, and others with the SMT Unit.
  • Assists in preparing accounting entries related to reconciliation activities with both units.
  • Prepares and processes data as well as data clean up with both units.
    work with staff to ensure accuracy of data with both units.
  • Utilize personal computer applications, including spreadsheet, database, statistical software packages, and web search and information methods to access data, perform data entry and analysis with both units.
  • Establishes constructive working relationships with various city employees, management, and the general public with both units. 

Intern Mentors and Supervisors:
During the internship, interns are assigned a Mentor and Supervisor to guide and train them.  In some cases, the Mentor and Supervisor can be the same person.  Mentors and Supervisors work closely together to provide Interns with comprehensive, quality training.

Minimum Qualifications

30 semester units (or 45 quarter units) of coursework from an accredited college or university.

Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring:
- Strong interest in government/accounting/finance
- Experience in providing clerical support or customer service in a professional office setting
- Excellent computer skills/ knowledge in Excel
- Excellent oral and verbal communication

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carlos Benitez, by telephone at 415-554-7530, or by email at

Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates.  If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:

Information regarding requests for Veterans Preference can be found at:

Issued:  January 21, 2020
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number:103308


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

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