Public Service Aide-Assistant to Professional

Audit Internship

Recruitment #TEX-9920-102632


Appointment Type: Temporary - Exempt.  The City Charter excludes this position from the competitive civil service examination process.  The successful candidate shall serve at the discretion of the appointing officer.  This position is funded by temporary salaries.

The 9920 Public Service Aide – Assistant to Professionals Audit Intern Program was established to ensure excellent performance in the City and County of San Francisco's auditor series. The Audit Intern Program introduces incumbents to career opportunities in the auditing field and provides them organized training and work experiences, allowing them to learn about the auditing work environment and to interact with experienced mentors in the Office of the Controller’s City Services Auditor Division, Audits Division (CSA Audits).

Interns will assist the City Services Auditor staff in completing audits.  Assigned duties increase in scope and difficulty within prescribed performance planning guidelines. Interns may be asked to:

  • Under direct supervision, plan, organize, and conduct compliance, investigative and performance audits, or analytical tasks.
  • Analyze and review policies and internal controls, management practices, and operations of governmental agencies, vendors, contractors, and other parties that do business with the City.
  • Gather relevant data and analyze it for audit decisions using both qualitative and quantitative techniques.
  • Assist with fraud hotline report processing, investigations of the misuse of city funds and resources, and coordination of employee training.
  • Evaluate city departments' cybersecurity programs or their individual components to determine compliance with cybersecurity policies and standards, and help assess third-party risks.

Interns will be required to use multiple computer applications in completing their work. These may include spreadsheets, databases, data visualization software packages, and Web searches to access data, perform data manipulations and analysis, and develop audit working papers and reports.

Interns work on a variety of projects that generally fall into four areas:

Performance Audits – These projects examine whether city processes align with best practices, deliver services equitably, and are efficient and effective. They examine a wide variety of departments and operations. Recent examples include construction safety management, Sheriff’s staffing, citywide facilities maintenance, and the 311 system.

Compliance Audits – These projects examine whether routine city processes, such as inventory, payroll, eligibility screening, cash handling, and construction change management are carried out accurately and with appropriate internal controls to safeguard city assets. 

Whistleblower Program – This program responds to specific allegations of administrative wrongdoing by city employees and those who do business with the city. The program investigates reported deficiencies in the quality and delivery of city government services, wasteful and inefficient city government practices, misuse of city government funds, and improper activities by city government officers and employees.

Cybersecurity Program – This program assists city departments to use a systematic and disciplined approach to manage their cybersecurity risk profiles through security objectives outlined by industry-accepted cybersecurity frameworks. The program also evaluates the effectiveness of cybersecurity risk management, internal controls, and governance processes and determines whether they are aligned with legal and regulatory requirements.

Work is evaluated on the basis of progress in the program, which includes but is not limited to:

  • Auditing
  • Knowledge of the fundamentals of auditing and risk analysis
  • Written and oral communication
  • Computer proficiency
  • Human relations ability

Interns work with increased independence as professional competence is demonstrated. Failure to demonstrate professional competence, or the inability to complete the program, will result in dismissal from employment or termination of an assignment in Class 9920.

Intern Mentors and Supervisors
During the internship, interns are assigned a mentor and supervisors to guide and train them. There may be multiple supervisors during a rotation and/or supervisors may change, depending on the training topic. In some cases, the mentor and supervisor will be the same person. When they are not the same person, mentors and supervisors work closely together to provide interns with comprehensive, quality training.

Training Workshops
Interns attend various training workshops to build their technical competencies and develop an understanding of the City's processes, policies, and procedures, with emphasis on their relationship to auditing.

Minimum Qualifications

Minimum Qualifications:
Candidates must be enrolled in, or have graduated within the last two years from, a bachelor’s or master’s degree program at an accredited college or university in business, public administration, public policy, accounting, finance, economics, statistics, the social sciences, English, information systems, or a related field.

No previous audit experience is necessary for this classification. Candidates must be willing to learn auditing principles and practices and receive on-the-job training to acquire the ability to apply professional standards and develop auditing skills.

Desirable Qualifications:

CSA Audits desires candidates who have strong academic aptitude and well-developed analytical problem-solving skills, demonstrated success in completing team projects or working in a team environment, dedication to building a career in public service, and strong written and verbal communication skills. The outstanding candidate is a leader who demonstrates personal accountability and urgency in completing assignments and achieving results.


How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carlos Benitez, by telephone at (415) 554-7530, or by email at

Selection Procedures

The selection process will include an evaluation of applications and an assessment of candidates' relative job-related knowledge, skills and abilities by performance oral interview. Written and performance exercises may be included. Only those applicants most closely meeting the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Issued: 1/10/2020
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 102632


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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