9912 Public Service Aide-Technical

Recruitment #TEX-9912-087455



Amended on 11/12/2018 to extend filing deadline to 11/21/18 at 5PM to accept a sufficient number of qualified applications. Applicants who have already applied to this TEX-9912-087455 recruitment do NOT need to reapply.

Appointment Type

Temporary Exempt (TEX) position is excluded by the Charter from the competitive civil service examination pursuant to San Francisco Charter Section 10.104. Exempt employees are considered "at will" and shall serve at the discretion of the Appointing Officer.

Internship Period

The duration of the internship will be twelve (12) months with a possible opportunity for an offer of extension. Interns will be scheduled to work 10-19 hours per week and not more than 1,040 hours within a continuous 12 month period. Selected interns must be able to commit to the consecutive twelve (12) month session. Work schedules will vary depending on the assignment; may include weekends and evenings.

San Francisco Public Library (SFPL) is seeking enthusiastic, friendly, and innovative individuals for a 12 month internship in The Mix at SFPL, a dynamic digital media center at the San Francisco Main Library where teens ages 13-18 create, perform, learn, engage, and share with peers, mentors, their communities and the world beyond. SFPL is accepting applications for two (2) part-time positions in classification 9912 Public Service Aide/Technical - College Intern. The Mix at SFPL is located at the Main Library, 2nd Floor, 100 Larkin Street, San Francisco, CA 94102.

For more information about The Mix at SFPL, please visit http://www.themixatsfpl.org or San Francisco Public Library at http://sfpl.org.

Position Description

Selected interns will work with professional staff, adult mentors, and volunteers to gain valuable career and educational skill alongside industry professionals, gain experience in media production (audio, video, music, and art) in a state of the art space, and experience in public library service to teens. Through this program, interns will have the opportunity to gain essential work skills to support their career options.

Under supervision, interns will perform the following essential duties including, but not limited to:

  • Helping to develop programs for teens;
  • Supporting programs for teens at The Mix and feeder programs for youth at the Main Children's Center;
  • Receiving training and mentoring from professionals;
  • Serving as mentors and leaders for younger teens;
  • Assisting with outreach efforts to promote The Mix at SFPL to organizations serving teens in the Tenderloin and throughout San Francisco;
  • Assisting with maintenance and organization of equipment in The Mix at SFPL;
  • Communicating with and greeting teens who visit The Mix at SFPL; and
  • Assisting with registration for programs.


Minimum Qualifications

Minimum Qualifications

  1. Possession of a High School Diploma, GED Certificate or High School Equivalency; AND
  2. Applicants must be enrolled in a college, university, or vocational program in Fall 2018.

Desirable Qualifications

  • Strong desire to work with youth ages 13-18
  • Recent high school graduates with limited or no prior work experience
  • Interest in working in a public service setting
  • Ability to learn and teach new skills to others; demonstrated leadership ability
  • Ability to communicate effectively with Library patrons, co-workers, and supervisors
  • Ability to work productively as part of a team in a constantly changing environment
  • Experience in audio production, video production or maker/fabrication
  • Experience with computer programming, game development or coding
  • Experience working with or mentoring youth ages 5-18

Applicants must meet the minimum qualifications and special requirement by the final filing date unless otherwise noted.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the TEX-9912-087455 job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

Important: All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Applicant MUST attach the required document - Statement of Intent online through JobAps at time of application filing; however, resumes will NOT be accepted in lieu of a completed City and County of San Francisco application. 

Statement of Intent: Please briefly tell us about yourself, including why you are interested in gaining work experience at The Mix at SFPL. You may include accomplishments, volunteer or prior work experience, internship goals, careers of interest, interest in working in public libraries and/or public sectors, and characteristics unique to you.

Attaching a resume is optional. If you choose to submit a resume, please attach it to the application, however, NOT in lieu of a completed City and County of San Francisco application.

Note: Applicants will be requested to present education verification, transcripts, admission letter or equivalent at the time of interview.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

If you have any questions regarding this recruitment or application process, please contact the analyst, Jamie Shih, by telephone at (415) 557-4582, or by email at jamie.shih@sfpl.org.


Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. Only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview. Applicants meeting the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] 

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 

Issued:  October 22, 2018
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-9912-087455
LIB/ JS / (415) 557-4582


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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