Principal Environmental Specialist

Communications & Community Engagement Program Manager

Recruitment #TEX-5644-086111


Communications & Community Engagement Program Manager
San Francisco Department of Environment
5644 – Principal Environmental Specialist

The San Francisco Department of the Environment is a leader in climate, sustainable transportation, zero waste, toxics reduction and energy policy. Our mission is to provide solutions that advance climate protection and enhance quality of life for all San Franciscans. We’re looking for a passionate Communications & Community Engagement Manager to help us make San Francisco a vibrant, inclusive and sustainable place to live and work.

Our Department prioritizes the following values: credibility, innovation, collaboration, equity and impact. We pride ourselves in being a trusted source of environmental information. Working with a range of partners is essential to our success, as all our initiatives are underpinned by a commitment to equity, inclusiveness and accessibility.

Position Description
What we do here can have global ramifications - that’s why we are seeking an innovative thinker to provide strategic direction and oversight of department communications and community engagement activities. This Program Manager leads a diverse and high performing team of professional and entry-level staff with expertise in a range of skills including advertising, marketing, web and social media development, graphic design, community engagement, grassroots outreach and K-12 education. The ideal candidate will have strong management skills and the cultural competence and strategic communication skills to implement dynamic public information campaigns authentically and effectively. These campaigns should challenge the status quo, provoke thought, raise awareness and ultimately change behavior. We need a bold, creative visionary who uses a wide array of media tools (paid and owned) to pierce the noisy milieu in which we live to promote our environmental imperatives.

The Communications & Community Engagement Manager will report to the Director of the Department of the Environment and will coordinate closely with the Policy and Press Manager to ensure that marketing and other paid media messages are aligned with earned media and the department’s policy initiatives. Finally, the position will collaborate regularly with all Department programs and leadership, as well as play an essential role promoting the Department’s programs to key stakeholders.
What You'll Likely Do
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list.

Communication Planning:
• Develop and implement department-wide strategic communications consistent with the goals and objectives of the Department 
• Manage program budgets, including contract and vendor processes and project allocations
• Oversee the development and implementation of department marketing and outreach campaigns
• Ensure cultural competency and relevance of all department outreach activities, including collateral and content
• Coordinate with City partners on joint initiatives
• Deliver public presentations in front of Boards, Commissions, and Community Meetings
• Represent the Department in city policy networks, such as C40, USDN and Green Cities
Staff Planning, Performance, and Supervision:
• Supervise and support a large team, including 5 direct reports
• Plan, assign, and approve tasks and projects for marketing, advertising and a wide range of community engagement initiatives in coordination with department program areas
• Evaluate and implement opportunities for staff development
• Ensure diversity, equity and inclusion strategies in all hiring, retention, training and management decisions to increase cultural awareness and diversity within the program and outreach offerings
• Oversee team of digital content curators; including web assets, social networks and emerging communication channels
• Approve all collateral and content design for department campaigns
Appointment Type
This position is a Temporary-Exempt Appointment. The anticipated duration is 12 months (one year), with the possibility of future permanent employment (a recruitment to fill this position permanently is expected to take place within the next year, which will be conducted under the competitive civil service examination process). This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer.

Minimum Qualifications

Any of the Following Combinations Are Considered as Qualifying Training & Experience

(1)  Possession of a baccalaureate degree from an accredited college or university, and seven (7) years of professional experience managing and implementing environmental programs.  Four (4) years of this experience must be in the area of public outreach; OR

(2)  Possession of a baccalaureate degree in public administration, business administration, environmental science or a closely related field from an accredited college, and five (5) years of professional experience managing and implementing environmental programs. Four (4) years of this experience must be in public outreach; OR

(3)  Possession of a juris doctor or a master's degree in public administration, business administration, environmental science or a closely related field from an accredited college of university, and three (3) years of professional experience managing and implementing environmental programs in public outreach; OR

(4)  Possession of a Ph.D. degree in public administration, business administration, environmental sciences or a closely related field from an accredited college or university, and two (2) years of professional experience managing and implementing environmental programs in public outreach.

Who You Are

1.  Experienced communications strategist (advertising, marketing and community engagement) with a passion for sustainability and/or public good.
2.  Demonstrated track-record delivering impact communications to advance social change.
3.  Skilled team builder with experience coaching, mentoring and directing staff to achieve high performance.
4.  Engaging and articulate public speaker and presenter.
5.  Ability to build consensus and cultivate trusted relationships with city partners and key stakeholders to ensure broad and inclusive participation and engagement.
6.  A change agent that enjoys laughing at yourself. Often.

Supplemental Submissions

Candidates are requested to submit a resume and brief cover letter (under 1,000 words) stating why the position interests you and how your skills and qualifications are a fit for the position. Please attach a single document that includes both of these items, along with the following optional items as listed below. Upload this document as a PDF or Word file, with the naming convention of “Your Name-5644OutreachMgr”.

1.  Examples of Social media demonstrating your work with marketing, customer/consumer engagement, campaigns, issue advocacy efforts and/or advertising outlets.
2.  Examples of your public speaking skills before large and small groups of people, with preference for public bodies (if possible, include a video link or transcript from a public meeting where you spoke).
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring. Applicants must meet the minimum qualification requirement by the final filing date, unless otherwise noted.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process.

1.  Select the desired job announcement.
2.  Select “Apply” and read and acknowledge the information.
3.  Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”.
4.  Follow instructions on the screen.
5.  Submit your supplemental materials as one attachment to your application (attachments can only be submitted when the system prompts you for your resume; please follow instructions for everything that should be included using the 'Supplemental Submissions' section of this job announcement).

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,

Applicants will receive a confirmation email that their online application was received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Please email Preston Treichel, Senior Human Resources Consultant, at should you have questions about the application process. For questions regarding the status of your application or the selection process, please refer to the 'Timeline' section under the Selection Procedures heading.

Selection Procedures

Online application filing deadline will conclude at 8:00am on Monday, June 11th, 2018. Due to the volume of inquiries we receive, we are unable to give application status updates. While we are not able to reach out to every applicant, the hiring manager will contact you directly after the filing deadline if your skills and experiences are a strong match for the position.

The selection process will include an evaluation of applications and an assessment of candidates' relative job-related knowledge, skills and abilities. Only those applicants most closely meeting the needs of the Department will be invited to participate in the interview selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
    •  Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
    •  Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
      Having a conviction history does not automatically preclude you from a job with the City.

      If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

      Disaster Service Workers

      All City & County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


      1. Your application must include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used to determine whether you meet the minimum qualifications.

      2. Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

      3. Requests: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:
      Information regarding requests for Veterans Preference can be found at:

      4. Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to present additional material at the time of appointment and/or at a later date.

      5. For general information concerning City and County of San Francisco employment policies and procedures, please refer to this web URL:

      6. For Right to Work policy, please refer to this web URL:

      7. Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

      ISSUED:  MAY 17, 2018
      ANNOUNCEMENT NO:  TEX-5644-086111


      All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

      For more information about benefits, please click here.

      Powered by JobAps