Bilingual Proofreader and Phone Operator: English-Chinese
|Department||Department of Elections|
|Date Opened||6/29/2018 3:45:00 PM|
|Filing Deadline||9/12/2018 4:15:00 PM|
|Job Type||Temporary Exempt|
Announcement reopened for filing on 8/9/2018 to broaden candidate pool.
Candidates who applied previously need not reapply.
The Department of Elections conducts all federal, state, and local elections in the City and County of San Francisco, currently serving approximately 482,000 registered voters. The Department follows the rules and regulations established by federal, state, and local laws – notably, the Voting Rights Act, the Help America Vote Act, the Americans with Disabilities Act, and the City’s Language Access Ordinance. The Department operates in an open and transparent manner to inspire the City’s confidence in the integrity of elections processes.
The Department seeks applications for a seasonal bilingual position to assist with proofreading and audio proofing official election materials and providing election information to the public over the phone and via email. This position requires bilingual skills: Proficiency in reading, writing, typing, speaking, and listening in English and Chinese, using traditional, rather than simplified, Chinese characters. Applicants must be bilingual in Chinese (Cantonese, Mandarin, or both) with a high command of English. Applicants are encouraged to learn more about the position by watching this video: https://www.youtube.com/watch?time_continue=1&v=Jkvtr3HBoVQ
Temporary exempt as-needed appointment not to exceed six months or 1040 hours. Exempt employees are considered “at will” and serve at the discretion of the appointing officer.
Duration of Work
The position has an estimated start date of August 13 and estimated end date of November 23.
Work hours are generally 8 a.m. to 5 p.m., but some paid evening and weekend overtime hours will likely be required. Working overtime is common during an election cycle, especially before, on, and after Election Day; the person in this position may occasionally work 60-70 hours per week.
The ideal candidate has a strong work ethic and a high level of integrity. This position requires excellent written and oral communication skills in English, including grammar and spelling, with equivalent proficiency in written Chinese appropriate for official government publications. The ideal candidate has strong attention to detail and demonstrated abilities to learn new subject matter and work on several projects simultaneously while meeting deadlines. The responsibilities of the position include compiling, proofing, and producing the following:
- All versions of the official ballot, in paper, touchscreen and audio formats, in English and Chinese.
- The Voter Information Pamphlet (including paid arguments) in English and Chinese.
- Large-print version of the Voter Information Pamphlet in English and Chinese.
Typical tasks include:
- Extensive proofreading (words, numbers, and format)
- Comparing vendor translations to English text and preferred Chinese terminology, suggesting and explaining revisions only as needed
- Creating candidate lists with accurate content and formatting
- Maintaining organized paper and electronic document files
- Translating some materials for use by the public
After completion of the projects above, this position will transition to provide support in English and Chinese (mainly Cantonese) to members of the public who call or email for election information.
This position requires sitting and standing for prolonged periods, being able to multitask between phone and computer, and lifting and moving up to 25 pounds.
- Ability to work quickly and accurately to complete tasks within tight deadlines
- Ability to work as part of a team in a fast-paced, deadline-driven environment
- Willingness to follow instructions and maintain strict version control
- Flexibility, tolerance, and stamina for tedious tasks and occasional long hours
- Computer skills, including MS Word, MS Excel, Adobe Acrobat, and Internet research in English and Chinese are highly desired
- Verifiable professional experience or university-level coursework in written translation from English to Chinese, as well as professional or university-level writing in English
- General knowledge of San Francisco neighborhoods and districts
How To Apply
To be considered for this position, you must:
- Check the boxes in the application that indicate that you speak, read, and write Chinese.
- Include a resume and a brief cover letter detailing how you meet the above qualifications.
- Include a writing sample of 100-300 words in Chinese (you could consider translating part of your cover letter)
Applications without resumes, cover letters, or writing samples will not be considered.
As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.