Field Support Specialist (Rover)

Recruitment #TEX-1402-903585


The mission of the San Francisco Department of Elections (Department) is to provide access to election-related services and voting and to conduct public federal, state, district, and municipal elections in a manner that is free, fair, and functional. In carrying out its mission, the Department must comply with all applicable federal, state, and local law, including the Voting Rights Act, the Help America Vote Act, the Americans with Disabilities Act, and the City’s Language Access and Sunshine Ordinances.

Serving approximately 500,000 registered voters, the Department operates in an open and transparent manner and invites community members to observe elections processes and to provide feedback on these processes, making a concerted effort at all times to inspire public confidence in the integrity of elections in the City.

The Department is comprised of eight divisions, most of which are located at City Hall. Each division manages one of the fundamental tasks necessary to plan and administer elections. Personnel from multiple divisions routinely collaborate on projects and work together to consider new approaches to improve the Department’s services.

The Department is currently preparing for the Consolidated Municipal Election on November 5, 2019, and is hiring temporary employees to assist with various election tasks.

Position Description
The Department is seeking applications to fill approximately 50 Field Support Specialists (“Rovers”) positions. Personnel in these positions will provide assistance to poll workers and serve as liaisons between polling place teams and Department staff at City Hall on Election Day, November 5.

Rovers begin serving very early on Election Day -- 4 a.m. – and serve until fairly late on Election Night -- approximately 11 p.m. Rovers will be responsible for many vital tasks, confirming that polling places are set up and ready for voters and ensuring that poll workers at each site are carrying out their work as they were trained to do.

On Election Day, each Rover will be assigned to a territory of approximately 5 to 7 polling places and will be provided with a van, stocked with frequently-requested back-up supplies, for travel between assigned precincts. Official cell phones will be distributed to Rovers to make communication with precinct teams and Department staff at City Hall more efficient. 

Prior to Election Day, Rovers will undergo comprehensive training, which will include a multimedia presentation, hands-on practice operating voting equipment, and driving practice in the Rover’s assigned territory. Optional, supplemental hands-on equipment training will be open to those interested in obtaining additional practice with the City’s voting equipment.

In keeping with its duty to serve voters who speak a language other than English, the Department is looking to hire many bilingual civic-minded individuals to fill this position. If you are bilingual, we encourage you to apply.

Work Schedule
This is a short-term assignment of approximately 40 hours.

Rovers must commit to working the following dates and times:


Length of Day


Oct 5 or 6

4 hours

Orientation and 1st training

Oct 12, 13, or 19

8 hours

Practice lab and 2nd training

Nov 2

4 hours

Practice driving

Nov 5

8 hours regular pay +

approx. 12 hours of overtime

Election Day Assignment

There will likely be additional opportunities to assist the Department with other election-related tasks. Rovers may therefore be offered the opportunity to work for the Department on a temporary basis during the November 2019 and March 2020 election cycles.

Work Environment

On Election Day, significant driving within the City will be required, and all Rovers must therefore hold a valid driver’s license and provide proof of a clean driving record. In addition, Rovers stand and walk outdoors for prolonged periods, operate computerized voting equipment, and lift and move objects weighing up to 50 pounds.

Essential Duties

The ideal candidate will have a strong work ethic and possess a high level of integrity. This position requires someone with the ability to learn new subject matter in a short period of time, the capacity to prioritize quickly, an awareness of the importance of maintaining official government standards, and a personality conducive to interacting politely with the many diverse members of the City’s electorate as well as with Department poll worker teams.

Desired Qualifications

  • Experience prioritizing and troubleshooting technical and logistical issues
  • Ability to maintain enthusiasm, patience, and a positive demeanor
  • A demonstrated competence for understanding and following complex step-by-step instructions
  • Experience directing people without creating interpersonal conflict
  • Fluency in languages other than English

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.


Six (6) months of clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail.

License and Certification:


Any one of the following may substitute for the required experience:

Completion of 15 semester units (or equivalent quarter units) of coursework from an accredited college or university; OR

Completion of a clerical training program (240 hours); OR

Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (,,,,,,,,,,,,

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Michael Cerles 415-557-4831.


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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