1402 Junior Clerk

Voting Center Floor Support

Recruitment #TEX-1402-903027

Introduction

The Department of Elections (Department) conducts all federal, state and local elections in the City and County of San Francisco in a manner that is free, fair, and functional. Serving approximately 475,000 registered voters, the Department follows the rules and regulations established by federal, state, and local laws – notably, the Voting Rights Act, the Help America Vote Act, the Americans with Disabilities Act, and the City’s Language Access Ordinance. Additionally, the Department operates in an open and transparent manner to inspire the City’s confidence in the integrity of elections processes.

The Department’s mission requires a constant consideration of the programs provided to voters in an effort to improve people’s interactions with election services while anticipating the future needs of San Francisco’s voters.

The Department encourages a culture in which personnel from multiple divisions routinely collaborate on projects or consider new approaches to improve the Department’s services to voters.

The Department is located in City Hall and is comprised of eight divisions that undertake the diverse tasks necessary to plan and administer elections.

The Department is currently preparing for the Consolidated General Election on November 6, 2018. 

The Department is seeking applications for seasonal Voting Center Floor Support positions in the Voter Services Division. Personnel in these positions assist with answering general questions about the Election, and directing and monitoring voter traffic within the Voting Center.

Appointment Type
Temporary exempt as-needed appointment not to exceed six months or 1040 hours. Exempt employees are considered "at will” and serve at the discretion of the appointing officer.

Duration of Work
The position has an estimated start date of October 19, 2018 and an estimated end of November 16, 2018. However, these dates may vary based on the operational needs of the department. Successful employees may be offered the opportunity to return to temporary exempt positions in support of the November 2019 election.

Work Hours
Work hours are generally 8 a.m. to 5 p.m. Monday through Friday, although staff must be available to work overtime during the week and on weekend hours, estimated at 50+ hours for the duration of the assignment, when necessary. This position requires sitting or standing for prolonged periods of time, being able to multitask between phone and computer, lifting and moving up to 25 pounds.

Essential Duties
The ideal candidate must have strong work ethics and high level of integrity. This position requires someone who will demonstrate the ability to learn new subject matter in a short period of time, abilities to work on several tasks simultaneously while meeting statutory deadlines and maintain high standards of customer service during high-volume, fast-paced operations.

Working under the supervision of the Voter Services Division Manager, the person in this position will perform various tasks that facilitate voting. Typical tasks include:

  1. Providing customer service to voters who visit City Hall’s Voting Center
  2. Providing election information to voters
  3. Assisting with directing and monitoring voter traffic within the Voting Center
  4. Assisting with other election-related functions, as needed

Desired Qualifications

  • Excellent work ethics
  • Experience with providing excellent customer service
  • Interpersonal skills and ability to work as part of a team in a fast-paced, deadline-driven environment
  • Flexibility, tolerance, and stamina for tedious tasks and occasional long hours
  • Ability to maintain enthusiasm, patience, and a positive demeanor
  • Able to work independently and as a part of a team

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Experience:
Six (6) months of clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail.

License and Certification:

Substitution:

Any one of the following may substitute for the required experience:

Completion of 15 semester units (or equivalent quarter units) of coursework from an accredited college or university; OR

Completion of a clerical training program (240 hours); OR

Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).

Notes

PROMOTIVE LINES

To: 1404 Clerk

ORIGINATION DATE: 01/12/1961

AMENDED DATE: 07/23/1999; 09/29/00; 12/04/09; 08/13/18

REASON FOR AMENDMENT To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.

BUSINESS UNIT(S): COMMN SFMTA SFCCD SFUSD

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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