1282 Manager,Employee Relations Division

Recruitment #TEX-1282-903592


8/13/2019: Announcement amended to extend deadline to 8/28/19 

Appointment Type

This position is a temporary exempt excluded by the Charter from competitive civil service examination process.  The successful candidate will serve at the discretion of the appointing officer. This has an anticipated duration of up to three (3) years.


The City and County of San Francisco is the City’s largest employer with over 30,000 people.   

The Employee Relations Division (ERD) is responsible for negotiating with labor organizations that represent employees of the City and County of San Francisco. These negotiations include bargaining over successor collective bargaining agreements, as well as changes to working conditions within the scope of representation pursuant to state and local law. ERD administers the provisions of all labor contracts, including economic and non-economic items; provides contract interpretation and advice to department heads and managers; investigates and attempts to resolve employee and union grievances; and conducts basic labor transactions, such as implementing agency shop provisions, determining bargaining unit assignments, and advising on unfair labor practice charges.   


Under general direction, the 1282 ERD Manager is a managerial position with responsibility for formulating and implementing the City’s labor relations program.


• Represent the interests and directives of the City and all its constituent agencies and officials in all aspects of employer-employee relations including collective bargaining and grievance administration

• Support the Employee Relations Director and the Human Resources Director in developing, revising and implementing the City’s employee relations policies and processes

• Serve as Chief spokesperson and directs program and strategy for complex negotiations and for dispute resolution

• Represent the Director and the Department in public or closed hearings in front of the Board of Supervisors, or other elected officials

• Provide strategic advice and support to City departments’ labor relations activities

• Supervise and lead other staff in the division


• Thorough knowledge of:  state and federal laws relative to employer-employee relations, with an emphasis on the public sector; current trends in employer-employee relations including recent court decisions, legislation and new developments and approaches; salary administration and modern methods of setting salary and other compensation; negotiation techniques and dispute resolution principles and practices; principles and practices of public personnel management; research methodology, report writing and basic statistics; principles of organization and management applicable to local government

• The ability to understand, interpret and apply appropriate provisions of applicable laws, ordinances, rules, regulations, collective bargaining agreements and operating procedures; analyze situations, select alternatives, project consequences of proposed actions, and implement recommendations in support of City and County positions; negotiate mutually satisfactory agreements; facilitate dispute resolution; identify and resolve problems of a sensitive or political nature; exercise independent judgment and initiative; communicate orally, demonstrate skill to present findings, recommendations and policies before public officials, other officials, the press, employees, and employee representatives; communicate effectively in writing, including preparing administrative and statistical reports; establish and maintain cooperative working relationships with officials and management, employee representatives, employees, departmental colleagues, subordinates and members of the public; plan, organize and coordinate research and statistical work; and supervise and coordinate resources and activities

Minimum Qualifications


Equivalent to the completion of a baccalaureate degree from an accredited college or university with major course work in labor relations, human resources, personnel, public or business administration, or a closely related field; and


Five (5) years of human resource experience which must include three (3) years of labor/employee relations and negotiations.

*Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.


This position is a Temporary Exempt appointment. Incumbents appointed to this position are excluded from civil service hiring and removal procedures in accordance with the provisions of Section 10.104 of the Charter of the City and County of San Francisco.    

Positions in class 1282 Manager, Employee Relations are unrepresented. The terms of employment for this Permanent Exempt position are governed by the Unrepresented Ordinance, Charter, Administrative Code, and the Civil Service Rules, which together establish wages, hours, benefits and other terms and conditions of employment.

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process. 

  • Select the desired job announcement (TEX-1282-903592)
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen  

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.  

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).  

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.  

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application. Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.  

If you have any questions regarding this recruitment or application process, please contact the recruitment analyst, Giano Bito, by phone (415) 557-4824 or email at giano.bito@sfgov.org.  

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process.  

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Screening of Applications

Applications will be screened for relevant qualifying experience and training.  Additional mechanisms may be implemented in order to determine candidate’s qualifications.  Only those applicants who most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the process.  

Oral/Performance Evaluation

Candidates may be interviewed to determine their relative knowledge, ability, and skill levels in job related areas.  Written, assessment type, or other performance-based exercises may be utilized.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website at www.jobaps.com/sf.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities


General Information concerning City and County of San Francisco Employment Policies and Procedures:

Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Issued: July 31, 2019
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-1282-903592


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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