1244 Senior Human Resources Analyst (Employee/Labor Relations)

Recruitment #TEX-1244-085466


Amended on 9/14/2018. The filing deadline of this TEX-1244-085466 recruitment has been extended to Friday, 9/21/2018 to expand the pool of qualified candidates. Interested applicants are encouraged to apply as soon as possible.

Re-opened TEX-1244-085466 recruitment on 9/4/2018. 

Appointment Type
Temporary Exempt (TEX) Appointment. This position is excluded by the Charter from the competitive civil service examination pursuant to San Francisco Charter Section 10.104 and shall serve (at will) at the discretion of the Appointing Officer. The maximum duration of this temporary exempt appointment may not exceed three (3) years. This position is funded by temporary salaries until the permanent civil service examination process is completed. The incumbent will need to be successful in a permanent civil service examination process to be considered for the permanent position.

About San Francisco Public Library
The San Francisco Public Library (SFPL) has been recognized as a top innovator by the Urban Libraries Council in establishing forward thinking, progressive approaches to library service. SFPL embraces its role as the most democrat¬ic of institutions, providing safe and welcoming facilities for all members of the community. Through a robust array of services and programs, the Library places an emphasis on literacy and learning, digital inclusion, social justice, equity, and healthy communities. The library system includes the Main Library, an anchor institution in the city’s civic center, two administrative buildings, and 27 branch libraries that serve all neighborhoods throughout the city. With a collection of more than 3.5 million items, and circulation exceeding 10 million each year, the San Francisco Public Library serves over 6.5 million visitors annually. For more information visit www.sfpl.org.

Position Description
Under the direction of the Library Human Resources Director, the Senior Human Resources Analyst performs advanced journey level professional duties in the areas of employee and labor relations, EEO, ADA, leaves, performance management, general personnel administration, special projects, and performs other related duties as required. This position will focus on providing accurate and timely advice, consultation, and information to department managers, supervisors, and employees regarding personnel-related issues, policies, procedures, rules, and requirements, including disciplinary matters, labor contract provisions, grievances, EEO and ADA matters, leaves, and workers’ compensation.

Essential functions of the position also include:
• Meets and confers with employee organizations;
• Participates as a member of a bargaining team during City-wide labor contract negotiations;
• Administers provisions of the Employee Relations Ordinance and various labor contracts;
• Reviews and responds to grievances; and conducts and represents the Department during grievance arbitrations;
• Conducts investigations and prepares investigative reports on issues of employee misconduct and other complaints;
• Drafts disciplinary correspondence and memoranda;
• Acts as the management representative during pre-disciplinary/Skelly meetings;
• Investigates and responds to complaints of discrimination, harassment, and failure to accommodate and other EEO related complaints;
• Evaluates and responds to requests for reasonable accommodation, facilitates interactive process, coordinates and implements reasonable accommodation program;
• Administers, monitors, and tracks employee leaves and workers’ compensation matters;
• Conducts performance management training to managers and supervisors;
• Supervises, directs and provides coaching and training to professional and/or technical staff;
• Gathers, prepares, compiles, reviews, analyzes, maintains, and tracks personnel-related information, records, and reports;
• Drafts and prepares correspondence, reports, and memoranda;
• Makes presentations to boards, commissions, and other decision-making bodies; and 
• Performs related duties as assigned.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Possession of a baccalaureate degree from an accredited college or university.

Three (3) years of verifiable professional human resources experience, similar to 1241 Human Resources Analyst, in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations.

Education Substitution - Additional qualifying work experience as a professional human resources analyst may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for one (1) year of required professional experience.

Experience Substitution - Possession of a Juris Doctorate (J.D.) or Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may substitute for one (1) year of the required professional experience.

Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

Desirable Qualifications

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• One (1) year or more of verifiable experience conducting investigations of employee misconduct and other complaints; and drafting and preparing investigative reports, and disciplinary correspondence and memoranda.
• Experience investigating and responding to complaints of discrimination, harassment, failure to accommodate, and other EEO-related matters.
• Experience meeting and conferring with labor unions/employee associations and participating in labor contract negotiations.
• Experience reviewing and responding to grievances and participating in grievance arbitration.
• Experience evaluating and responding to requests for reasonable accommodation.
• Experience administering, monitoring, and/or tracking employee leaves.
• Ability to provide critical analytical support to management team with regard to human resources functions and programs.
• Strong written and verbal communication skills, and experience in facilitation and making presentations to large groups and a variety of audiences (e.g., staff meetings, executive team briefings, boards and commissions meetings.)

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the TEX-1244-085466 job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applicants must attach a resume and cover letter online through Jobaps at time of application filing; however, resumes will NOT be accepted in lieu of a completed City and County of San Francisco application.

If you have any questions regarding this recruitment or application process, please contact the analyst, Vivian Yeung, by telephone at (415) 557-4581, or by email at Vivian.Yeung@sfpl.org.

http://sfdhr.org/information-about-hiring-process#verification. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.


Selection Procedures

The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. Only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfdhr.org/index.aspx?page=20 or hard copy at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103.

Copies of Application Documents: Applicants are encouraged to keep copies of all documents submitted. Submitted documents become a permanent part of the exam records and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification

Issued:  April 2, 2018; Amended on 4/12/2018 and 4/20/2018. Re-opened on 9/4/2018; amended on 9/14/2018.
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: TEX-1244-085466


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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