1043 Continuity Project Manager

Recruitment #TEX-1043-102922

Introduction

1043 Continuity Project Manager

Applicants are encouraged to apply immediately as this recruitment may close at any time but not earlier than January 31, 2020.

Appointment Type: Temporary Exempt. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer, and the duration of the position shall not exceed 36 months.

Job Description: The Business Continuity Project Manager and operations support will directly support operations and business continuity readiness through project management, coordination support, technical writing and manage the team deliverables. This work will require subject matter expertise in Continuity of Operations (COOP) planning and Business Continuity operations; Information Technology Disaster Recovery (ITDR); IT operations centers and IT incident management; emergency preparedness and incident management; Test, Training, and Exercise (TT&E) development and execution; a variety of software tools; technical writing; and project management. 

Major, Important, and Essential Duties

  • Manage the team to include task management, ensuring timely delivery of quality products, and coordinating schedules, and expenses.
  • Manage and track projects and action items relating to the business continuity management project.
  • Work with, collaborate and coordinate all project tasks and activities with the contractor’s project manager and staff.
  • Assist facilitating regular capability planning and information-sharing forums, to include scheduling meetings, developing meeting materials, and documenting and tracking action items.
  • Assist Business Continuity and Disaster Recovery (BC/DR) with the COOP Support activities, to include tracking local and national weather and natural hazard events, writing situation reports, and tracking deployed assets.
  • Participate in BC/DR inventory and tracking of equipment, ordering of supplies, and documenting internal standard operating procedures.
  • Partner with BC/DR to maintain and develop operations and exercise content in the ServiceNow knowledge base and CMDB
  • Attend Business Impact Analysis and other project related working groups and the coordination and scheduling of meetings as required, assisting BC/DR by writing meeting summaries and documenting action items associate with the Business Impact Analysis
  • Attend project and other working groups and coordination meetings as required, assisting BC/DR by documenting actions items
  • Travel to alternate sites for capability development and assessments, and in support of continuity planning and exercise planning and execution
  • Deploy with the BC/DR team in support of real-world continuity activations
  • Ensure the quality of all products by ensuring deliverables are error free and represent the professional, executive-level nature of this work
  • Stay abreast of current continuity standards, best practices, technologies, and other resources from industry and government, bringing suggestions to BC/DR staff
  • Perform other duties as required, including technical and administrative support to other BC/DR projects and activities

Minimum Qualifications

Education:
Requires an Associate's Degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:

Three (3) years of experience performing analysis, installation and technical support in a network environment.

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Three (3) years of experience with continuity management 
  • Continuity planning or related certification (DRII CBCP, etc)
  • Project Management certification (PMP, etc)
  • Proficiency with database tools such as Microsoft Access, SQL, or similar)

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

    Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

    Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org). 

    Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

    All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. 

    Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. 

    If you have any questions regarding this recruitment or application process, please contact the analyst, Tara Stevens, by telephone at 415-554-2919 or email at Tara.Stevens@sfdph.org.

    Selection Procedures

    Applications will be reviewed for relevant qualifying education and experience. Only those applicants who most closely meet the needs of the department will be invited to participate in the interview process. Applicants meeting the minimum qualifications are not guaranteed advancement to the selection process. Qualified applicants who are selected for an interview will be notified of the exact date, time, and place of the interview.

    Conviction History

    As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

    • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
    • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

    Having a conviction history does not automatically preclude you from a job with the City.

    If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

    Disaster Service Workers

    All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

    Conclusion

    General Information concerning City and County of San Francisco Employment Policies and Procedures
    Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

    Copies of Application Documents:
    Applicants should keep copies of all documents submitted, as these will not be returned.

    Right to Work:
    All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

    Requests: 

    Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

    Information regarding requests for Veterans Preference can be found at: 

    Note on Personal Protective Equipment (PPE):

    Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.

    Licensure/Certification/Registration:

    Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.

    Note on Electronic Health Records:

    The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

    Statement on Equity, Diversity, and Inclusion:

    At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

    Issued: January 17, 2020
    Micki Callahan
    Human Resources Director
    Department of Human Resources
    Recruitment ID Number: TEX-1043-102922
    DPH/TS/415-554-2919

    Benefits

    All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

    For more information about benefits, please click here. 


    Click on a link below to apply for this position:

    Fill out the Supplemental Questionnaire and Application NOW using the Internet.
    View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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