9910 Public Service Trainee: Interpreter Trainee
|Analyst||Margarita Gonzalez Diaz|
|Date Opened||1/18/2019 08:00:00 AM|
|Filing Deadline||4/23/2019 5:00:00 PM|
|Job Type||Permanent Exempt|
9910 Public Service Trainee: Interpreter Trainee
Department of Public Health
***Amended on March 7, 2019 to reflect an update to the Minimum Qualifications.***
***Amended on March 21,2019 to extend filing deadline.
APPOINTMENT TYPE: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer, and the duration of the position shall not exceed 18 months.
GENERAL JOB DESCRIPTION:
Under direct supervision, the 9910 Public Service Trainee - Interpreter Trainee position provides the opportunity for the individual to gain work experience in an acute care hospital. Work is evaluated based on progress in a structured work experience training program. The Interpreter Trainee will be trained to perform interpreting and dispatching job functions. The Interpreter Trainee is trained to perform a wide variety of paraprofessional duties in a service program of the Department of Public Health. The responsibilities involve providing language assistance to non-English and limited English proficient clients who are seeking health care or are visitors at various San Francisco Department of Public Health facilities.
The 9910 Public Service Trainees will be trained to perform the following essential duties:
Learns to provide interpreter services in person, and remotely (telephonic & VMI) to health care providers and non-English and limited English proficient clients and their families in various venues within Zuckerberg San Francisco General Hospital;
Serves as a liaison between non-English and limited English proficient patients and healthcare providers;
Works side by side with health educator to provide health education classes to the targeted non-English speaking patients;
Translates correspondence, medical histories, medical procedures and instructions, medical consent forms, patient education brochures and other documents as necessary;
Trains as office dispatcher and dispatching interpreters to the appropriate departments by using all available resources;
Collaborates with all health care providers, interpreter staff and office dispatchers.
Performs clerical duties such as answering telephone, arranging client appointments, data entry, and record keeping;
Performs computer work.
The 9910 Public Service Trainee (Interpreter Trainee) also performs other related duties as assigned.
NOTE: The qualified applicant pool will be used to fill various positions located at different locations in the next six months.
Must complete a Medical Interpreter educational program of at least 10 months (equivalent to 350 hours) of classroom training with internship work that is administered by an accredited educational institution. OR
Verification of current enrollment in a Medical Interpreter educational program of at least 10 months (equivalent to 350 hours) of classroom training with internship work that is administered by an accredited educational institution. Candidates who are currently enrolled in a Medical Interpreter educational program of at least 10 months (equivalent to 350 hours) of classroom training with an internship at the time of application must submit verification of having completed the program (e.g., a copy of their school transcript, letter verifying completion of program from the school), prior to appointment.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Special Conditions (some positions may require the following):
Must be fluent in Spanish. Applicants must indicate on the application form the language(s) which they claim proficiency. OR
Must be fluent in Cantonese AND Mandarin. Applicants must indicate on the application form the language(s) which they claim proficiency.
Special Condition - Bilingual Proficiency:
Some positions may require bilingual fluency in a variety of languages depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency.
Verification of Experience: http://sfdhr.org/getting-job#verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
How To Apply
Applications for City and County of San Francisco jobs are ONLY being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
Select the desired job announcement
Select “Apply” and read and acknowledge the information
Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Margarita Gonzalez Diaz, by telephone at 415-554-2921, or by email at Margarita.Gonzalez-Diaz@sfdph.org.
SUPPLEMENTAL QUESTIONNAIRE (WEIGHT: QUALIFYING)
Candidates will be prompted to complete a Supplemental Questionnaire as a part of the online employment application. The Supplemental Questionnaire is a self-report checklist that is designed to evaluate if candidates meet the minimum qualifications for this position.
The selection process will include evaluation of applications in relation to minimum requirements. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet needs of the Department will be invited for an interview.
Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.
Applicants are encouraged to apply as soon as possible as this continuous announcement can close at any time. Applications received by February 8, 2019 will receive first consideration.
As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Statement on Equity, Diversity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.
Note on ICARE: Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions: https://zuckerbergsanfranciscogeneral.org/about-us/.
Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.
Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.
Medical Examination/Drug Testing:
Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.
General Information concerning City and County of San Francisco Employment Policies and Procedures can be found at: http://www.sfdhr.org/index.aspx?page=20
Copies of Application Documents: http://sfdhr.org/getting-job#copies
Right to Work: http://sfdhr.org/getting-job#identification
Information on requesting a reasonable ADA Accommodation:
Amended: March 7, 2019
Issued: January 18, 2019
Human Resources Director
Department of Human Resources
Recruitment ID Number: PEX-9910-903226
POS #: 01082229
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.