9182 Manager VIII, MTA (Program Delivery Deputy Director)

Recruitment #PEX-9182-099155


The following information describes the civil service classification for which applications are being solicited.

Make sure you read the entire announcement before completing the application form.

The purpose of this announcement is to fill a vacant position in this classification.



Division: Capital Programs and Construction

Section/Unit: Program Delivery

Location(s): One South Van Ness Avenue, 3rd Floor, San Francisco, CA

Appointment Type: Permanent Exempt, Full Time – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

The San Francisco Municipal Transportation Agency (SFMTA) is the City and County of San Francisco department responsible for the management of all ground transportation in the city. We serve San Francisco by creating transportation options that are constant, practical and everywhere; we connect people with their community to enhance the economy, environment and quality of life.

The mission of the Capital Programs & Construction Division is to improve the City’s transportation infrastructure by managing and delivering quality capital improvements that meet the City’s needs and long-term objectives. Our vision is to be recognized as the best project delivery division in the City that formulates effective and efficient work scopes; and delivers projects on time and under budget. We strive to be the division most admired City-wide for its staff, its leadership and its performance. Our goal is to transform the City and County of San Francisco by providing supportive transportation infrastructure that improves mobility, reduces congestion and improves air quality for a sustainable tomorrow.

Key Objectives of Capital Program and Construction (CP&C):

·       To provide services that support the implementation of SFMTA’s Strategic Plan goals.

·       To maintain a high-quality decision-making process that delivers agreed-to project work scopes.

·       To maximize the use of SFMTA grant funds by evaluating project trends that supports innovative and cost-effective project solutions.

·       To maintain a project milestone tracking system that promotes completion of capital projects on time and under their dedicated budgets.

·       To improve the City’s transportation network by completing construction projects that improve system safety/security, upgrades facility maintenance, improves communication reliability, enhances passenger comfort and expands service.

The Division is structured to provide professional services for the implementation of SFMTA’s Capital Improvement Program (CIP). Division responsibilities include design, engineering, project and contract management, contract administration, cost and schedule control, quality assurance, and procurement administration.


SFMTA Capital Programs and Construction Division is seeking a qualified, motivated, and progressive leader to serve as the Program Delivery Deputy Director. With the guidance and direction of the Director of Capital Program and Construction, the Program Delivery Deputy Director functions at the executive level of Division leadership and is responsible for leading the Program Delivery group consist of Project Management, Engineering Design, and Construction Management.

The CP&C Program Delivery Deputy Director will responsible for managing, implementing and executing project scope, schedule and budget as outlined in the agency’s Capital Improvement Program (CIP), and as required by Federal Transportation Administration (FTA), City and County of San Francisco and other agencies who will be responsible for the certification of this work. Responsibility includes managing resources/ resource allocation and prioritization in the three groups, prioritize delivery goals and to develop collaboration and cooperation between the three groups to enable efficient and effective project delivery of scope, schedule and budget approved and as directed by the Director of Capital Program and Construction.

The CP&C Program Delivery Deputy Director is responsible to standardize practices and processes among the three teams and to have complete management system to enable optimum program delivery in accordance to the Division Project Operation Manual (POM). The Program delivery Deputy Director is responsible to review, update and make recommendations to CP&C Policy and Project Control group on the POM.

While the CP&C Program Delivery Deputy Director will be focusing on delivering projects that are assigned to CP&C through the CIP program by the Director of Capital Programs and Construction, the Program Delivery Deputy Director shall be assisting and supporting the Director of CP&C in CIP planning, preparation, estimating and scheduling. The responsibilities include review the division profile every quarter to align project delivery with CIP commitment on scope, schedule and budget, report to CP&C Director for any deviations on scope, schedule and budget, provide recommendation and action plan to realign project delivery to meet CIP commitment.

The CP&C Program Delivery Deputy Director is responsible for the budget and schedule of the projects assigned to CP&C. Therefore, its responsibility include review, recommend, implement mitigation plan and risk management plan on project claims and change orders. The responsibility includes understanding current projects outstanding risks and change order back log, manage and implement special action plan to bring the projects current in its change order and to resolve outstanding claims in the project profile.

The CP&C Program Delivery Deputy Director will be responsible for construction completion and start-up of the revenue service as committed with Transit operation. Responsibilities include staff, consultant and contractor oversight, construction, contract administration, budget, and schedule adherence. In addition, the Deputy Director will be responsible for developing and reviewing and approving all projects site specific work plan (SSWP), especially those SSWP situation requiring bus substitution, system shutdown, startup and testing schedule, coordinating with Operations for testing activities, providing oversight for startup and testing construction activities and assisting the Construction Management team in meeting the shutdown startup and testing deliverables.

The CP&C Program Delivery Deputy Director must have the ability to utilize best practices to ensure the successful delivery of the project; is a strategic thinker who understands how to accomplish goals within a complex environment; and is able to perform within agency values of transparency, accountability, excellence and empathy.

Nature of Work: Driving and/or extensive night or weekend work may be required. This position has rotating schedule that requires working weekends and nights on an as-needed basis. Additionally, working in confined spaces, stooping, squatting, crawling, climbing, travel and exposure to noise, fumes, and inclement weather is required on an as-needed basis.


1.    Possession of a Bachelor’s Degree in Civil Engineering, Construction Engineering or Construction Management; AND

2.    Eight (8) years of experience managing major Transit/Transportation Capital Projects, of which all must include construction management and supervising professionals; AND

3.    Possession of a current Certificate of Registration as a Professional Engineer in the State of California in Civil Engineering.


·       Experience managing transit/transportation capital projects of at least $1 Billion in value per year.

·       Five (5) or more years of experience in engineering design or managing engineering delivery Experience in transit operations in a major city.

·       Experience in a complex and demanding project delivery program.

·       Experience handling comments/questions from the public and various Boards/Commissions under pressure.

·       Experience handling difficult/sensitive personnel situations.


City and County of San Francisco employment applications for this position will be accepted through an on-line process only. A resume and cover letter describing how you meet the qualifications must be attached to the online application. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.

·       Click and select 9182 Manager VIII, MTA (Program Delivery Deputy Director) (PEX-9182-099155)

·       Click on “Apply” and read and acknowledge the information

·       Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”

·       Follow instructions given on the screen.

To submit resume using the online application:

·       Select the “Resume” tab in the online application

·       Follow instructions given on the screen

To submit cover letter using the online application:

·       Select the “Other” tab in the online application

·       Choose “Upload” as your method of submittal

·       Click on “Upload Attachment”

·       Follow instructions given on the screen

If you are having trouble attaching your resume and cover letter to the online application, you may submit by fax to (415) 581-5120, ATTN: 9182 Manager VIII, MTA (Program Delivery Deputy Director) (PEX-9182-099155). Résumé will not be accepted in lieu of completing the online application.

Computer kiosks are available for the public from 8:00 a.m. to 5:00 p.m. Monday through Friday to file online applications in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco and in the lobby of SFMTA Human Resources office, 1 South Van Ness Avenue, 6th Floor, San Francisco.

Applicants may be contacted by e-mail. It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).

Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application.

If you are having difficulty submitting your application online, please contact us at (415) 701-5038 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. – 4:30 p.m. Monday through Friday or by email at Vivian.Wu@sfmta.com.


Applicants may be required to submit verification of qualifying experience, training, and driver license at any point in the application, examination and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the examination announcement. Written verification must be submitted on employer’s official letterhead, specifying dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.


Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 701-5038 or, if hearing impaired at (415) 701-5043 (TTY) or in writing to the SFMTA Human Resources, HR Operations Section, 1 South Van Ness Avenue, 6th Floor, San Francisco, CA 94103 (specify Class 9182 - Program Delivery Deputy Director).


Applicants are responsible for updating their email address or mailing address. Contact Information must be updated online at http://www.jobaps.com/sf by clicking on “Update My Contact Info” and logging into your account. If updating contact information online, applicants must contact the analyst at (415) 701-5038 immediately to inform them of the change. Failure to do so may result in the loss of eligibility.

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

General Information concerning City and County of San Francisco Employment Policies and Procedures:

Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:


Employee Wellness Program:

The SFMTA strives to be your employer of choice by providing an environment that supports your personal health & wellbeing with physical, nutritional, mental/emotional and financial resources. Since 2010 the SFMTA has been providing worksite wellness activities, as well as providing recognition opportunities to those individuals who successfully achieve personal milestones in wellness. For more details on the Wellness Program, please visit Employee Wellness Program Description page: https://www.sfmta.com/reports/employee-wellness-program.



Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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