9179 Manager V, MTA (Traffic Signal Shop Manager)

Recruitment #PEX-9179-109012



CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment.  For details on how it is applicable to your employment, please click here.

The following information describes the civil service classification for which applications are being solicited.

Make sure you read the entire announcement before completing the application form.

The purpose of this announcement is to fill a vacant position in this classification.




Division: Streets

Section/Unit: Transportation Engineering

Work Location: 2650 Bayshore Blvd, Daly City, CA 94014


APPOINTMENT TYPE: Permanent Exempt, Full Time – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.



This critical position for Streets Division manages and provides leadership for the City and County of San Francisco Traffic Signal Shop.  The position oversees the operations of approximately 35 staff members; coordinates maintenance efforts of over $40 million in signal hardware assets, including 1270 signalized intersections; directs the goals and priorities of the shop (in coordination with the Principal Engineer and Director of Streets Division); directs coordination of monthly and quarterly reports; manages $1.6 million annual material and supply budget; ensures responses to high priority requests from the mayor and other policymakers; coordinates with other departments and agencies; and oversees staffing and other resources. 



  • Sets priorities for shop based on the partnership with City Traffic Engineer, Director of Streets Division, Director of Transit Division, as well as knowledge of the shop capabilities and policy priorities. Communicates priorities and policies to staff and listens to staff feedback.
  • Prepares reports on the shop’s activities and escalates necessary priorities to upper management. Works with partner departments and shops (Transit Division, Public Utilities Commission, PG&E, Public Works) to resolve issues and execute work.
  • Works with administration to prepare materials, supplies, vehicles and staffing budget requests for the Traffic Signal Shop.
  • In conjunction with administrative staff, monitors all field operations personnel-related duties such as requisitions, interviews, new-hire selections, probationary periods, performance reviews, and professional development plans.
  • Analyzes and evaluates efficiencies, ensures the most effective use of resources are being carried out, and consistently seeks methods to improve shop operations while reducing costs.
  • In conjunction with administrative staff, plans the work and priorities of the shop and responds to requests from the Mayor’s Office, Director of Streets Division, and other policy makers and the public in a timely manner.
  • Oversees the successful implementation and use of various new technologies in the shops including asset management, project management, timekeeping, signal software, network communications, transit signal priority and information systems.
  • Serves as the COVID-19 Lead Manager for the facility, coordinates all daily cleaning tasks and reporting needs, monitors staff’s adherence to all health and safety protocols, and communicates with the Department Operation Center staff.
  • Performs other related duties as assigned.


  1. Baccalaureate degree from an accredited college or university AND eight (8) years of experience in the design, construction, installation, maintenance or repairs of traffic signals, information technology systems or other public infrastructure systems which includes five (5) years of supervisory experience;  OR
  2. Eight (8) years of verifiable traffic signal electrician, traffic signal design, signal construction, signal maintenance or signal operations experience, of which five (5) years must have been supervising journey-level personnel responsible for the design, construction, installation, maintenance or repairs of traffic signals and other electronic or electrical traffic control devices.


Additional experience in the design, construction, installation, maintenance or repairs of traffic signals, information technology systems or other public infrastructure systems may be substituted for the required education in Minimum Qualification #1 on a year-for-year basis. One year (2000 hours) of qualifying experience will be considered equivalent to 30 semester units/45 quarter units.



  1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.
  2. One year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.


The stated desirable qualifications may be used to identify job finalist(s) at the end of the selection process when candidates are referred to hiring.


  • Management experience.
  • Knowledge of traffic signal design, construction, operations and maintenance.
  • Communicates clearly and effectively in writing and verbally.
  • Experience in workplace diversity and inclusion.
  • Strong conflict resolution skills.
  • Experience working in environment responding to time-sensitive operations and unanticipated events.
  • Experience in facilities management including overseeing procurement of materials and supplies and inventory controls.
  • Experience working with budgets and project delivery.
  • Experience working with labor unions.


City and County of San Francisco employment applications for this position will be accepted through an on-line process only. A resume and cover letter describing how you meet the qualifications must be attached to the online application. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.


  • Click and select 9179 Manager V, MTA (Traffic Signal Shop Manager) (PEX-9179-109012)
  • Click on “Apply” and read and acknowledge the information
  • Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”
  • Follow instructions given on the screen

To submit resume using the online application:

  • Select the “Resume” tab in the online application
  • Follow instructions given on screen

To submit cover letter using the online application:

  • Select the “Other” tab in the online application
  • Choose “Upload” as your method of submittal
  • Click on “Upload Attachment”
  • Follow instructions given on screen

If you are having trouble attaching your resume and cover letter to the online application, you may submit by e-mail to Michelle Serrano-Nacorda, Analyst, at Michelle.Serrano-Nacorda@sfmta.com, subject: 9179 Manager V, MTA (Traffic Signal Shop Manager) (PEX-9179-109012). Resume will not be accepted in lieu of completing the online application.


In order to comply with social distancing guidelines, staff is working remotely at this time. We highly recommend applications be completed early.  If you are having difficulty submitting your application online, please contact us at 415-646-2193 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday or by e-mail at Michelle.Serrano-Nacorda@sfmta.com


Applicants may be contacted by e-mail. It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date. Also, applicants must ensure that e-mail from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their e-mail to accept CCSF mail from the following addresses: (@sfgov.org, @sfmta.com).


Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application.



Applicants may be required to submit verification of qualifying experience and education at any point in the application and/or departmental selection process. Written verification must be submitted on employer’s official letterhead, specifying dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed.  Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.


Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 



Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process.  Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.


Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 646-2193 or, if hearing impaired at (415) 701-5043 (TTY) or in writing to the SFMTA Human Resources Talent Acquisition Division Services Unit, 1 South Van Ness Avenue, 6th Floor, San Francisco, CA 94103 (specify Class 9179 – Traffic Signal Shop Manager).



Applicants are responsible for updating their e-mail address or mailing address. Contact Information must be updated online at http://www.jobaps.com/sf by clicking on “Update My Contact Info” and logging into your account.  If updating contact information online, applicants must contact the analyst at (415) 646-2193 immediately to inform them of the change. Failure to do so may result in the loss of eligibility.


Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Reasonable Accommodation Requests:
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities





Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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