2991 Coordinator, Human Rights Commission

Director of the Office of SHARP

Recruitment #PEX-2991-091664


The job announcement has been reissued on 2/6/19 to include additional position information as well as to broaden the applicant pool.  Applicants who have already submitted applications from the previous announcement issued on 11/1/2018 do not need to reapply.

Appointment Type: Permanent Exempt.  This position is exempt from Civil Service Commission rules pursuant to the City and County of San Francisco, Charter Section 10.104, and incumbents serve at the discretion of the Appointing Officer.

About the Office of SHARP

In 2018, the Board of Supervisors established the Office of Sexual Harassment Response and Prevention. The Office of SHARP shall have the authority to work with City department to ensure survivors of sexual assault or sexual harassment are treated with dignity, professionalism, and compassion by city agencies. The Office shall work diligently to assist survivors in navigating their way through City government. In particular, the Office shall work diligently to assist each complainant in contacting relevant City departments, and shall take all appropriate steps to encourage those City departments, including but not limited to the Police Department, the Office of the District Attorney, and the Department of Public Health, to respond fully and conscientiously to the complainant's concerns.

Position Information

The Human Rights Commission is seeking to hire a Director of the Office of SHARP to create the strategy, infrastructure and systems that prioritize how survivors of sexual harassment and assault are harmed and what needs to be done for them to heal. The Director will have the unique and important opportunity to lead policy and drive conversations with the potential to have national influence on institutional and societal responses to sexual assault, harassment and the resulting trauma.  This office does not provide direct services. It is incumbent upon the office to have a strong relationship community partners and service providers in the sexual assault, violence and harassment and to be able to make referrals.

The ideal candidate will have a demonstrated track record and ability to exercise the following competencies which are the most critical to the Director of SHARP role:

1. Developing relationships with community based organization and engaging with community members to develop recommendations for improving the City’s efforts to combat sexual assault and harassment, and making related recommendations to City policymakers

2. Overseeing and supporting requirements that City departments report aggregated or otherwise de-identified information concerning the department’s handling of allegations of sexual assault and harassment, and monitor data for gaps and solutions

3. Using a survivor-centered approach, managing the handling of complaints concerning the manner in which any City department has responded or failed to respond to allegations of sexual assault or sexual harassment, and ensure comprehensive and effective assistance to complainants in navigating within City government to resolve those complaints

4. Ensuring a full response to complainants by City officers or employees, including attendance of City officers or employees at in-person meetings with complainants

5. Notifying relevant City departments of any failure, in connection with a complaint of sexual assault or sexual harassment, to perform a duty imposed by law, or to perform a promised act, or to respond reasonably to the complainant’s or Office’s requests, or to otherwise fully and conscientiously respond to the complainant’s or the Office’s concerns, and reporting to the Mayor and the Board of Supervisors if any City department so notified fails to take timely and adequate corrective action

6. In certain cases, referring City officers and employees to appropriate disciplinary authorities for possible professional or administrative discipline; Conducting high level policy analysis to form the basis of possible legislative or administrative remedies for systemic causes of sexual assault and harassment, drawing on local, regional, national, and international initiatives and research

7. Collaborating and communicating regularly across (1) city departments such as the Department on the Status of Women, the Department of Public Health, the Police Department, the District Attorney’s Office, (2) organizations such as hospitals, colleges and universities, (3) employers, and (4) community based organizations that serve survivors of sexual assault and harassment

8. Making regular reports to the Human Rights Commission, the Commission on the Status of Women, the Mayor, the Board of Supervisors, other relevant policy bodies, and community based organizations

9. Engaging the general public through appearances, media interviews (print, radio, TV), and social media to raise awareness about sexual assault or sexual harassment, as well as prevention and intervention strategies

10. Maintaining the confidentiality of information required by law to be kept confidential, and respecting complainants’ wishes for confidentiality to the maximum extent permitted by law

Subject Matter Expertise

• Experience collaborating with survivors of sexual harassment and assault, including survivors who are women and non-binary people of color, youth, people with disabilities, homeless and marginally housed individuals, indigenous women, monolingual transgender women, formerly incarcerated women, and sex workers. A lived experience that reflects these communities is highly desirable

• A strong background working with organizations rooted in intersectional feminism, racial and gender equity, LGBTQI rights, undocumented communities, disability rights, prisoner rights, and labor organizations, including janitorial, domestic worker and farm worker organizations

• Knowledge of criminal justice system, including how cases flow, understanding of general office organization of various city departments and know where differences can be made and the ability to think critically about it. Knowledge/familiarity with San Francisco’s criminal justice, medical, and social services systems strongly preferred

• Knowledge of and fluency in understanding factors contributing to mass incarceration, along with a clear awareness of restorative justice as it relates to community public safety

• Knowledge about organizational change and how to identify, eliminate and prevent rape culture, and the ability to talk with people who are less fluent in this subject matter

• Experience with media relations and ability to communicate effectively in social media platforms as well as print, radio and television interviews


• Education, training or willingness to obtain training that qualifies applicant as a sexual assault counselor within the meaning of Section 1035.2 of the California Evidence Code

• Experience collaborating with and/or working as staff of community-based anti-violence organizations strongly preferred

Management and Interpersonal Skills

• An earned reputation for being trustworthy, with excellent judgment and discretion

• Kindness and strengths-based leadership: someone who sees value in every person and communicates respect and encouragement to people at all levels; a passionate investment in the well-being and success office staff and community partners

• Proven ability to coach, mentor and inspire the leadership capacity of subordinate staff

• Proven record of and commitment to ethical supervision

• Knowledge of dynamics of vicarious trauma and ability to support staff in self and community care and resilience building
Community Outreach and Accountability

• Rapport building, including maintaining relationships and communicating compassionately and effectively with diverse people in diverse environments, including survivors of sexual assault and harassment, grassroots community organizations, government institutions and national advocacy organizations

• Ability to talk about hard things and tough choices one-on-one with elected officials, senior policymakers and listening and engaging rank and file prosecutors, police officers and health practitioners

• Comfort with, curiosity about and unafraid of data, both quantitative and qualitative. And the ability to translate its power to those who are less comfortable and more afraid

• Experience in and comfort with public speaking and making presentations to a wide variety of audiences

• Bilingual Preferred

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Possession of a baccalaureate degree from an accredited college or university with major coursework in the social sciences, political science or public administration.

Five (5) years of experience in developing and implementing nondiscrimination programs. Duties must have included experience in the following areas: program monitoring, handling complaints of discriminatory practices against protected categories, statistical analysis, and developing outreach programs.

License and Certification:

Additional qualifying experience as described above may substitute for the degree on a year-for-year basis. Thirty (30) semester or forty-five (45) quarter units equal one (1) year.

Possession of a Juris Doctor (J.D.) or Master’s degree in the social sciences, political science, public administration or related fields may be substituted for one (1) year of the required experience.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  •   Select the desired job announcement
  •   Select “Apply” and read and acknowledge the information
  •   Select either “I am a New User” if you have not previously registered, or “I have Registered Previously” 
  •  Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.


Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).


Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.


All work experience, education, licenses, certifications, other documents, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.


Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.


Verification of Experience:


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.


Verification of Education:


Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.


If you have any questions regarding this recruitment or application process, please contact Melissa J. Cayabyab, Senior Human Resources Consultant at (415) 557-4877 or by email at Melissa.J.Cayabyab@sfgov.org.


Selection Procedures


The selection process will include evaluation of applications in relation to minimum qualifications. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview.


Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 


Recruitment Type:  PEX
Issued: 11/01/2018
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PEX-2991-091664


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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