1824- Pr Administrative Analyst

(Data and Performance Manager)

Recruitment #PEX-1824-089368

Introduction

About the Office of Economic and Workforce Development
The San Francisco Office of Economic and Workforce Development (OEWD) supports the City's ongoing economic vitality through key programs focused on neighborhood commercial corridors, workforce development, joint development projects, industry focused business recruitment and retention, small business assistance and international business development. Through the implementation of the Mayor’s Shared Prosperity Agenda, the Economic Strategy, the City’s Workforce Strategy, development projects, and other major initiatives, OEWD’s goal is to work continuously to make San Francisco an even better place to work and do business.

The Workforce Development Division of the Office of Economic and Workforce Development coordinates the San Francisco Workforce Development System, which is a network of public, private and nonprofit service providers that serve San Francisco jobseekers and employers.

Position Description
Reporting to the OEWD’s Director of the Strategic Initiatives, the Principal Administrative Analyst will serve as OEWD’s “Data and Performance Systems Manager” and will oversee the development and successful implementation of OEWD’s data and performance management efforts, including managing data collection, creating and enforcing policies for effective data management, and evaluating and improving data management systems. The Data and Performance Systems Manager will be primarily focused on data collection and outcome reporting for OEWD’s Workforce Development Division. Additionally, he/she will also lead and manage cross-functional projects addressing the department’s overarching data needs and be responsible for project management, external and internal vendor management as well as developing data plans.

The Data and Performance Systems Manager will lead a team of data personnel.

Specific Functions:

Vision and Policy Objectives
● Set OEWD’s strategic vision for data and demand driven performance management;
● Create and enforce policies for effective data management;

Data Reporting
• Create reporting tools (e.g. dashboards) that allow department-wide tracking, evaluation and sharing of data and outcomes;
• Train users on dashboard use and implement mechanisms for feedback and continuous improvement;
• Establish rules and procedures for data sharing with senior management, and internal and external stakeholders;
• Assist with reports and data extraction when needed;
o Prepare monthly, quarterly, and annual data reports for distribution
o Develop ad-hoc reports as necessary
o Present data at conferences and meetings as needed
• Develop public data plan that will provide guidance on publicly available data and publishing frequencies as agreed by the Director of Workforce and Director of OEWD.

Data Collection
● Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data with attention to all technical aspects;
● Develop data collection and evaluation methodologies; including format design, project criteria and requirements, data compilation, relevancy and usage;

Data Systems
● Evaluate information and data systems to discover ways of enhancing them (new technologies, upgrades etc.);
● Integrate existing data systems to avoid duplicate data entry and allow seamless outcome reporting;
● Oversee development of a new data warehouse and the reporting tools/environment built on the data warehouse; this includes working closely with an existing vendor to establish OEWD data quality rules and the documentation of decisions;
● Maintain data catalogues, relationship diagrams and other data artifacts, effective metadata, and clearly defined definitions of metrics and ownership;
● Support OEWD’s Job Portal development, which is built on a Salesforce platform, and is a one-stop web-based application for employers and jobseekers, envisioned to provide comprehensive information on all of the City’s workforce development services;
● Manage OEWD’s contracts with software vendor and maintains close working relationship with software vendor.

Staff and Grantee Support
● Document data protocols in the form of user-centric electronic manual that includes case studies and helps end users understand how to collect and report information;
● Support OEWD staff and grantees by conducting training sessions and through the daily use of data systems, and ensure adherence to compliance standards.

Best Practices and Collaborations
● Convene and manage local, regional and national working data groups dedicated to understanding the changing needs of San Francisco’s workforce and developing data policies;
● Foster and lead relationships with other local and state agencies on ensuring efficiencies and effective workforce data collection and policies.

Special Projects and Programs
• Manage priority Workforce Division projects and programs with a data focus;
• Oversee Strategic Initiative Units contracts, as applicable;
• Other project and duties as assigned by the Director of Strategic Initiatives.

Minimum Qualifications

1. Possession of a graduate degree (Master's degree or higher) from an accredited college or university, and five (5) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR

2. Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major college coursework as described in Note B, and four (4) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR

3. Possession of a baccalaureate degree from an accredited college or university, and six (6) years full-time equivalent experience performing professional-level analytical work as described in Note A; OR

4. Possession of a baccalaureate degree from an accredited college or university with major college coursework as described in Note B, and five (5) years full-time-equivalent experience performing professional-level analytical work as described in Note A;

 SUBSTITUTION: Applicants may substitute up to 2 years of the required education with additional qualifying experience in budget analysis, financial analysis and reporting, legislative/policy analysis, or contract/grant administration. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.

Notes on Qualifying Experience and Education:

A. Qualifying professional-level analytical experience must be in one or more of the following functional areas: complex budget analysis, development and administration; complex financial/fiscal analysis and reporting; development of complex contracting systems and administration of competitive bid processes and complex contractual agreements; development and evaluation of complex management/administrative policy; complex grant administration and monitoring; complex program evaluation and planning; complex legislative analysis; complex economic analysis; or other functional areas related to the duties of positions in Class 1824, where the primary focus of the job is complex professional-level analysis for evaluation, recommendation, development and implementation of major programs and functions of department/organization. Analytical experience equivalent to the duties of Class 1823 is considered qualifying.

B. Coursework applicable to a baccalaureate or higher degree in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in Class 1824.

Applicants must meet the Minimum Qualification requirements by the final filing date unless otherwise noted.

VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Desired Qualifications:
• Skilled at navigating a complex and diverse matrix organization, forging relationships, and managing through influence rather than direct authority; this individual will be a capable and credible contributor with the OEWD Senior Executive Team and the Mayor’s Office.
• Recognized as a rigorous and highly analytical and strategic thinker who has demonstrated the ability to define and drive processes with positive results. This individual will be able to see trends in multiple disparate data, as well as translate strategy into concrete action.
• Proven track record of developing practical solutions to complex problems.
• Excellent verbal, written, and presentation communication skills.
• Experience designing and rolling out metrics dashboards to continuously monitor and report on operational activities and trends.
• Experience with Business Intelligence tools such as Tableau or Power BI
• Experience building and maintaining SQL scripts for data reporting
• Familiarity with modern database and information system technologies (Salesforce knowledge is a plus).
• Extensive knowledge in the field of San Francisco’s workforce development principles and practices, and ability to implement best practices of service delivery for both employers and jobseekers.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Please upload a Resume AND a Cover Letter as ONE attachment.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Anabel Simonelli-Kupelian, by telephone at 415-554-6657 or by email at anabel.simonelli@sfgov.org.

 

Selection Procedures

Appointment Type: Permanent-Exempt (PEX) Appointment.

This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer.

Applications will be screened for relevant qualifying experience and education. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Department will be invited to continue on in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement in the process.

 

 

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Requests:
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 
http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Information regarding requests for Veterans Preference can be found at: 
http://sfdhr.org/information-about-hiring-process#veteranspreference

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 


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