1684 Auditor II

Whistleblower Investigator

Recruitment #PEX-1684-103569


Appointment Type: Permanent Exempt appointment not to exceed three (3) years. – This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.


The Office of the Controller’s mission is to ensure the City and County of San Francisco’s financial integrity, and promote efficient, effective, and accountable government. Its vision is to be a model for good government and to make the City a better place. The City Services Auditor has actively and successfully assisted the Controller in fulfilling its mission by providing best in class audit services that assists City leadership in making strategic decisions to improve the economy, efficiency, and effectiveness of government services.


The Whistleblower Program, a unit within the Controller’s Audits Division, is commended as a model fraud hotline, and its staffs were nationally recognized for their expertise in fraud hotline operations. In 2018 the Whistleblower Program received the California Society of Municipal Finance Officers innovation award for fraud hotline outreach and anti-fraud education efforts.


Click here To view the legislative mandate of the City Services Auditor.



The current position vacancy is for an Investigator in the Whistleblower Program.

Under general supervision, the Investigator performs professional-level investigative work in connection with alleged improprieties, waste, fraud and other complaints brought against City and County of San Francisco departments, agencies, employees, vendors and contractors.

Essential duties for this job include, but are not limited to:

  1. Identifies allegations and investigates complaints under the jurisdiction of the Controller’s Office using tact and discretion.
  2. Identifies, collects, and analyzes qualitative and quantitative data from a variety of sources to extract fact-based information that is significant to the complaint.
  3. Interviews complainants, witnesses, experts, and others in order to provide a body of information for analysis and resolution of complaints.
  4. Documents information and conclusions in an organized, timely, and useful manner.
  5. Evaluates facts, employ sound deductive reasoning to draw and support appropriate conclusions, and make constructive recommendations.
  6. Maintains records, files, data, and supporting documentation for each case handled; preserves evidence in a secure manner for evaluation and analysis, adhering to established standards and procedures regarding control and custody of records, including evidence.
  7. Conducts research on subject matters related to investigations.
  8. Writes detailed reports on each complaint investigated, including factual backup documentation, analysis of findings and proposed recommendations.
  9. Provides clear, concise, and accurate summaries and reports containing project results to internal and external stakeholders.
  10. Prepares and obtains signed, sworn statements.
  11. Provides testimony in administrative, civil, or criminal hearings.
  12. Demonstrates increasing mastery of fraud examination principles, internal controls auditing, and fraud detection methodologies.
  13. Coordinates webinars to promote fraud hotline and fraud investigation best practices across other jurisdictions.
  14. Produces bulletins and other outreach materials to raise awareness of the Whistleblower Program and red flags associated with costly fraud schemes.
  15. Assists in the production of quarterly and annual reports to the public that summarize Whistleblower Program operational results.


 Training:  Possession of a baccalaureate degree from an accredited college or university in business or public administration, accounting, finance, statistics, the social sciences, English, or a related field.

Experience:  Two (2) years of experience performing audits or related analytical experience; functional understanding of local government operations; knowledge of government auditing standards and auditing principles and practices.

Substitution:  A master's degree in business or public administration, accounting, finance, statistics, or a related field may be substituted for one (1) year of the required experience.



  • Certified Fraud Examiner (CFE)
  • Certified Internal Auditor (CIA)

Knowledge of investigative and fraud examination principles, including the Council of Inspector Generals on Integrity and Efficiency (CIGIE) Quality Standards for Investigations and procedures recommended in the Association of Certified Fraud Examiners (ACFE) Fraud Examination Manual

Knowledge of Generally Accepted Governmental Auditing Standards (GAGAS)

Knowledge of performance measurement principles

Knowledge of audit related quantitative methods

Knowledge of investigative project management

Knowledge of process improvement methodologies

Knowledge of City and County of San Francisco personnel policies and procedures and the ability to effectively apply them

Knowledge of management principles and practices applicable to government functions, programs and processes

Knowledge of applicable internal control frameworks

Knowledge of information technology concepts

Skill in oral and written communications in a local government setting

Skill in decision-making with specific emphasis on professional investigator judgment

Skills in analytical and conceptual practices

Ability to establish and maintain good working relationships with elected officials, management, other employees and the public

Ability to maintain high ethical standards in difficult situations

Ability to treat City employees, representatives of outside agencies, and members of the public with courtesy and respect

Ability to maintain a professional presence and demonstrate sound judgment in answering questions

Selection Plan

The selection process will include an evaluation of applications and an assessment of candidates' relative job-related knowledge, skills and abilities by performance oral interview. Written and performance exercises may be included. Only those applicants most closely meeting the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. 

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.


Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carlos Benitez, by telephone at 415-554-7530 or by email at carlos.benitez@sfgov.org.


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Issued:  1/27/2020
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 103569


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


Click on a link below to apply for this position:

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