1241 Workforce Planning Analyst

Recruitment #PEX-1241-088196


Workforce Planning Analyst

Permanent Exempt

Recruitment #PEX-1241-088196

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Appointment Type, Duration and Location

Permanent exempt appointment not to exceed three years. Exempt employees are considered “at will” and serve at the discretion of the appointing officer.

Who are we?

San Francisco Public Utilities Commission (SFPUC)

Headquartered in San Francisco, we have 2,300 employees working in seven counties with a combined annual operating budget of over $900 million.  

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at www.sfwater.org.

Enterprise Workforce Planning

We are Enterprise Workforce Planning (EWP), a team within Human Resource Services at the SFPUC. We were founded in 2014 to address changing workforce needs and succession planning issues at the SFPUC. Our goals include:

 · Creating evidence-based frameworks for integrated talent management

· Optimizing personnel processes to provide a unified and positive employee experience

· Providing development opportunities and meaningful career paths for all staff

· Defining standards to hire the best employees and manage their performance

· Creating a sustainable pipeline for mission-critical and leadership positions


We are engaged in various projects that support the development and implementation of strategic workforce planning efforts. As a Workforce Planning Analyst, you are regularly exposed to relevant decision makers within the SFPUC and are given unique opportunities to impact the organization through collaboration with teams spanning a wide-variety of occupations. To learn more about working at the SFPUC, visit our career site at www.sfwater.org/careers.

Employee Amenities

· On-site childcare center and café to support workforce needs

· On-site bicycle parking, locker rooms and electric vehicle charge stations

· Close to commute/transit locations (e.g., BART, MUNI, Golden Gate Transit, parking garages)

· Proximity to numerous food and café options (e.g., Fine & Rare, Brenda’s French Soul Food, Philz Coffee, Golden Era Vegan Restaurant)

Position description


We are looking for individuals who

• Are highly organized, with great attention to detail while always keeping the larger picture in mind
• Are familiar with research concepts and methodologies in business settings
• Think critically through their work and continuously strive to gain deeper understanding
• Embrace learning and maximizing technology
• Are self-motivated and able to work both independently and collaboratively


As a Workforce Planning Analyst, you will:

Work under the direction of senior analysts to perform professional work in analyzing, researching, and consulting functions related to competency-based workforce planning and other talent management initiatives. Specific duties will include:

 · Manage a portfolio of internal clients in order to conduct research and analysis supporting the identification of critical technical, behavioral, and leadership competencies required for successful performance

· Independently research and analyze data using standard software programs such as SPSS and Excel to support competency modeling and special projects

· Develop survey instruments and interview questions to gather data from individuals and groups of subject matter experts

· Prepare professional, visually appealing reports, memos, and technical documents to ensure transparency of the project work

· Deliver effective and engaging presentations to diverse audiences

· Provide research and best-practice based consultation to business leaders related to talent management strategies and competency model implementation

· Independently leverage data management best-practices as well as continually improve team processes

· Lead or participate in other key initiatives associated with workforce planning and talent management

· Direct the work and assist in the professional development of workforce planning interns


To accomplish this work, you will need to leverage advanced features of technologies such as Microsoft Office Suite, SharePoint (including site development), and Survey Monkey, as well as basic features of Adobe Illustrator.

The nature of this work will provide analysts with direct experience in applied Industrial-Organizational Psychology, strategic human resource management, survey design and data analysis, and consulting.

How can you succeed in this position?

The Enterprise Workforce Planning Competency Model outlines the competencies that are needed for success as a part of this team:




Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Possession of a baccalaureate degree from an accredited college or university.

One (1) year of professional human resources experience in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations.

License and Certification:

Education Substitution - Verifiable professional human resources work experience in one or more of the following areas may substitute for up to two years of the required education on a year-for-year basis: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations. (One year of experience will be considered equivalent to 30 semester or 45 quarter units of college coursework.)

Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for the one (1) year of required professional experience.

Desirable Qualifications

Graduate degree in Industrial-Organizational Psychology, or other closely related field (e.g., Industrial Psychology, Organizational Behavior, Applied Social Psychology, Behavioral Psychology)

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Jon Godwin, by telephone at (415) 554-1659, or by email at jgodwin@sfwater.org




Selection Procedures

Only those candidates who most closely meet the needs of the Department will be invited to continue in the selection process.  Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.  

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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