1070 IS Project Director

Recruitment #PEX-1070-102235





Under general direction, this position will work for the San Francisco Public Works (PW) Information Technology Division. We are seeking an IT Project Manager (PM) who can lead a team in short-term and longer-term projects and the development of new functionality. The PM will be working on the existing and new projects including Construction Management (CM), Asset Management, Operational Improvement, and Records Management projects currently in the process.  The projects are supported by assigned business leads and IT staff, with the team reporting to the respective executive steering committees.   As the primary focus person for the projects, the PM is responsible for the delivery  of: requirements/documentation; identification of operational and technology gaps; and re-engineering of business processes; selection of vendor and implementation of solutions  that will make significant contributions to the department’s operations and services.


1. Participate in project initiation activities to prepare the kickoff

2. Develop and implement project management plan including communication plan

3. Plan and management change management

4. Manage the successful implementation of the selected solutions for each project

5. Prepare and monitor the project budget, administrating funding and controlling project costs

6. Project design and system architecture / infrastructure; developing and implementing change management

7. Manage and contribute to the development of business and technical requirements

8. Perform and document results from operational and technology gap analysis

9. Guiding business process reengineering efforts

10. Manage the selection of software vendors and consummate vendor contracts

11. Coordinating the work of a multi-disciplinary staff across departmental boundaries, technical and functional areas

12. Manage the performance of project staff including contractors and City and County employees

13. Develop training plans for project staff during development and for all users at implementation

14. Manage and drive the deployment of the new system

15. Plan and manage the operational transition

16. Partnering with department leaders to create unified solutions that will provide maximum benefit to the City and County, assuring that system-wide standards are adopted

17. Advise senior management on risk preventions and capitalizing opportunities where the new system may affect the business

18. Facilitate and present at meetings with staff and governance bodies to drive consensus and decisions

19. Participate in the development and improvement of the PMO function at PWIT. Duties include but are not limited to develop project management policies and procedures, document best practice, create templates, and conduct project management training.

20. Perform related duties and responsibilities, as assigned

Permanent Exempt. This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer. This position has an anticipated duration of three (3) years and will not result in an eligible list or permanent civil service hiring. 

Incumbent will conduct the majority of work at the San Francisco Public Works, 30 Van Ness Ave, San Francisco, CA 94103. However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as required.

This position requires the employee to be available after hours, 7 days a week including holidays, to respond to urgent business needs.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.


Project Management Professional (PMP) Certification from the Project Management Institute or equivalent

Experience in designing business and application workflow diagrams and descriptions in a business or government environments.

Business process improvement expertise that includes the ability to communicate with or present to business leaders and technical staff.


Very good understanding of the full project life cycle including the business requirements gathering and converting the requirements into technical specifications.


Proven track record for taking initiative, ownership and being accountable for the deliverables.


Good meeting facilitation and interviewing skills to extract essential requirements and gain consensus.


Experience in Requirements Analysis and RFP/Q process

Extensive experience with the Software Development Life Cycle, including the various development methods e.g. waterfall, agile, scrum

Strong knowledge of practices of research, design, development, acquire and implement of commercial software

The stated desired qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Raquel Knighten, by telephone at 415-554-6059, or by email at raquel.knighten@sfdpw.org.


Selection Procedures

Interested candidates are encouraged to apply immediately. Additional screening mechanisms
may be implemented in order to determine candidates’ qualifications. Applications will be
reviewed for relevant qualifying education and experience. Only the most qualified applicants
will be invited to participate in the interview process. Applicants meeting the minimum
qualifications are not guaranteed an invitation to the interview process.

The application procedure is in compliance with the Americans with Disabilities Act, if you need
assistance to participate in this recruitment, contact Raquel Knighten at 415-554-6000.
Notification in advance will enable the department and County to evaluate arrangements to
reasonably accommodate your need.

1. MEDICAL EXAMINATION: Prior to appointment, eligible candidates must successfully pass a
medical examination to determine his/her ability to perform the essential function of this job.
2. MEDICAL TESTING: Prior to appointment, eligible candidates must successfully complete the
TB testing Process.
classification may require that successful candidates who become eligible for appointment may
be required to go through a background investigation to determine the candidate’s suitability for
employment in this classification. Factors considered in the investigation may include
employment history, use of illegal/controlled substances. Reasons for rejection based on this
investigation may include, but not limited to: applicable convictions, repeated or serious
violations of the law, inability to accept supervision, inability to follow rules and regulations,
falsification of application materials and/or other relevant factors. Failure to obtain and maintain
security clearance may be basis for termination.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] 


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Issued:  February 7, 2020
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PEX-1070-102235
San Francisco Public Works (CA HR)/ RK / 415-554-6059


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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