1054 IS Business Analyst-Principal

Integration Lead

Recruitment #PEX-1054-098061

Introduction




Appointment Type:  Permanent Exempt Full-Time. This position is exempt from Civil Service Commission rules pursuant to the City and County of San Francisco, Charter Section 10.104, and incumbents serve at the discretion of the Appointing Officer.
The Office of the Assessor-Recorder will be screening applications as they are submitted. This announcement will remain live until the Department determines that a suitable number of applicants have applied.

Who We Are 

The Office of the Assessor-Recorder is responsible for carrying out property tax-related functions governed by the State Constitution and State and local laws. Our core responsibilities include locating all taxable property in the City and County of San Francisco, identifying ownership, establishing a taxable value, and applying all legal exemptions. Property broadly includes both real property and personal property owned by businesses. The Office of the Assessor-Recorder is also responsible for recording documents and maintaining those public records. Over 400 different types of documents are recorded annually, including deeds of trust, reconveyances, liens, and public marriage licenses. The Office is also responsible for collecting any transfer tax due upon a change in property ownership. The Office of the Assessor-Recorder strives to conduct our work with the core principals of professionalism and integrity. 

What We Do

Heightened activity in the real estate and business markets means increased demand for the work of our office. Every year, property tax revenue accounts for about one-third of the City’s General Fund revenue, representing close to $2.7 billion in property tax revenue. This revenue funds crucial services like police, fire, health and family support services. Our office is undergoing a transformation that includes adoption of data-driven decision making and increased reliance on information technology. In recent years, we have taken significant steps toward modernizing our operations in preparation for the Property Assessment System Replacement project (Project SMART), a multi-year project to replace our legacy Property Assessment System that manages the City’s $270 billion in assessed property value. The new system will handle all aspects of assessment functions and will be able to integrate with other City systems. To implement the new system, the project team must ensure that it integrates with other City department systems, such as the Treasurer & Tax Collector, Department of Building Inspection, and more.

What We Are Looking For

The Office of the Assessor-Recorder is looking to hire one (1) Integration Lead to work on Project SMART.

Our project team will work alongside Sapient, who will serve as the system integrator using a Salesforce platform. The project will consist of a definition phase and three subsequent phases that will introduce new functionality into a production environment in phases.

The Job  

The essential functions of this position may include but are not limited to:

  • Accountable for IT integration of the new Property Assessment Solution with other City departments, such as the Treasurer & Tax Collector, Controller, Department of Building Inspection, and the Department of Technology. Accountability includes building the project plan, coordinating the plan to completion, and evaluating the success.
  • Work with departments on fit gap analysis and other forms of business analysis so scoping and documentation can be produced.
  • Collaborate with technical team members in testing the new application to ensure functional requirements are met.
  • Troubleshoot technical issues related to data transformation and flow.
  • Understand technical integration technologies such as API operations, as well as other web and database technology so decisions can be made on project plan requirements and where appropriate doing minor coding to support the technical requirements.
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Provide references for end-users by writing and maintaining user documentation.
  • Manage professional staff, including recruitment, performance goals, reviews, and training plans.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
The Ideal Candidate
Under the direction of the Program Manager, the ideal candidate will serve as the Integration Team Lead for Project SMART and will be responsible for ensuring the system successfully integrates with a host of external systems.
The ideal candidate will not only have system integration expertise but also the interpersonal skills to lead others through change and transition. The ideal candidate is collaborative, personable, and passionate about work, a good listener, has positive and productive communication skills and can translate “tech speak” into layperson terms.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:
An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:
Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management. 

Substitution:
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field. 

Desirable Qualifications:

The ideal candidate may have these desirable qualifications:

  • Five (5) years of experience designing and developing a custom developed application that involved integration with external systems
  • Experience with the agile SCRUM software development methodology and practices
  • Must be a self-starter, highly motivated, able to shift directions quickly when priorities change, think through problems to come up with innovative solutions and deliver against tight deadlines
  • Strong influencing and negotiation skills.  Ability to develop consensus with external stakeholders
  • Experience integrating systems to and from the Salesforce platform
  • Knowledge about various architectures and protocols such as MOM, XSLT, SOA, UDDI, EDA, REST, XML, FTP, WSDL, and SOAP
  • Experience with Business Process Reengineering
Verification:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the analyst Gerald Buss, by telephone at 415.554.5213, or by email at Gerald.buss@sfgov.org.

Selection Procedures

Due to the volume of inquiries we receive, we are unable to give application status updates. While we are not able to reach out to every applicant, the hiring manager will contact you directly after the filing deadline if your skills and experiences are a strong match for the position. 

The selection process will include an evaluation of applications and an assessment of candidates' relative job-related knowledge, skills, and abilities. Only those applicants most closely meeting the needs of the Department will be invited to participate in the interview selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 31003109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

General Information concerning City and County of San Francisco Employment Policies and Procedures:

Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.  

Requests:

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Issued: July 12, 2019
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PEX-5504-087215
ASR/GB/415.554.5213

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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