0955 Deputy Director V - DPH Chief Operating Officer

Recruitment #PEX-0955-103133




Applicants are encouraged to file immediately as this recruitment may close at any time,
but no earlier than February 5, 2020 

Department of Public Health
The San Francisco Department of Public Health (DPH) is the largest department within the City and County of San Francisco (CCSF). With an annual operating budget of $2.4 billion, the SFDPH employs over 8,000 people, and contracts for more than $400 million in community-based services.  

The SFDPH is an integrated health department with two major divisions to fulfill its mission of protecting and promoting the health of all San Franciscans:

  • The San Francisco Health Network (SFHN) includes top-rated hospitals, clinics and programs that provide medical, mental health, and substance abuse services to over 100,000 individuals. The SFHN includes Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), the only local Level 1 trauma center for San Francisco, and Laguna Honda Hospital and Rehabilitation Center (LHH), the largest public skilled nursing facility in the country; and
  • The SFDPH Population Health Division (PHD), which earned public health accreditation in 2017, carries out traditional and mandatory public health functions such as: consumer safety activities; health promotion and prevention; inspection of food, alcohol, and cannabis businesses; promote improved air and water quality; promote pedestrian safety; HIV prevention, research, and surveillance; tuberculosis (TB) prevention and treatment; Emergency Medical Services; and analysis of community public health data.  

Central administrative functions, including finance, human resources, information technology, and policy and planning, support and promote integration between the SFDPH’s two divisions.  The SFDPH is committed to providing quality health care and public health services to all San Franciscans, regardless of immigration or insurance status.  For more information, visit www.sfdph.org.  

The Position
The 0955 manager V - Chief Operating Officer (COO) works collaboratively with the Director to lead the Department’s executive leadership team in planning, evaluating, and directing the operations of major activities and functions of the Department. DPH is the largest Department in the city with 8,000 employees and a $2.4 billion annual budget. The focus of this position will be responsible for the comprehensive planning, fiscal oversight, and successful and efficient operations of the organization’s major support divisions including: Finance and Contracts, Facilities, Human Resources, Information Technology, Compliance, and Safety.  This position reports to the Director and will function as a Deputy Director.  

The successful candidate will be a seasoned leader with a robust track record in financial, fiscal and operational management in the public sector; possess outstanding executive and team leadership skills; strong presentation and public speaking skills; and the ability to foster a collaborative working environment and strategic vision that encourages innovative thinking to advance public health in the City and County of San Francisco. In collaboration with the Department’s executive team, the position will be key in advancing the “True North” pillars of the Department, the compass of ideals the Department strives for optimizing:  health impact, equity, workforce, financial stewardship, service experience, and safety and security.  

Under policy direction from the San Francisco Director of Health, the 0955 Manager V – DPH Chief Operating Officer performs the following duties:

  • Directs the organizational structure, policies and procedures, staff assignments, service levels, and administrative systems for the Department (i.e. Finance, Facilities, HR, Information Technology, Compliance, Safety, and others as assigned) required to accomplish the Department’s mission and objectives in an effective and efficient manner; directs the development, implementation, and allocation of resources for optimal organizational performance; directs the identification and analysis of opportunities for service enhancements; coordinates change management and project management for assigned functional areas;
  • Oversees Information Technology for the Department, and works with the Chief Information Officer to execute Departmental priorities and plan for future needs;
  • Oversees the development and implementation of the Department’s capital and operational budgets; leads data-informed budget and expenditure decisions; oversees fiscal activities to ensure expenditures adhere to the approved budget; meets compliance requirements; ensures expenditures are fiscally prudent, and are in alignment with the Department’s mission and strategic priorities; oversees the development of the Department’s organization plan and capital plans;
  • Oversees Human Resources within the Department, including hiring, retention, workforce development, and issues pertaining to labor and civil service; 
  • Works with the City and County of San Francisco’s Department of Human Resources to oversee the development and successful implementation of an organizational hiring plan;
  • Consults with the Mayor/Mayor’s staff regarding the activities of the assigned functional areas and coordinates with other City departments in addressing service needs; may represent the Department before or provide information to commissions, boards, committees and representatives from federal, state and local agencies, organizations, and the media;
  • Oversees departmental participation in centralized city service initiatives and/or multi-agency capital planning efforts;
  • Oversees analyses of legislative changes at various levels of government as related to Department finances and other areas of oversight, and coordinates local legislation with the Mayor and Board of Supervisors;
  • Oversees and coordinates compliance, including responses to departmental audits, and corrective action plans; chairs the Department-wide compliance committee; and
  • Supervises development and implementation of policies, goals, and objectives, and ensures the enforcement of all applicable laws, ordinances, and regulations for the department, including those relating to safety of clients and employees  

The 0955 Manager V – DPH Chief Operating Officer performs other related duties as assigned.  

Compensation and Benefits
The normal annual salary range is $189,046 – $241,228.  Appointment above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills.  A special approval process is necessary for appointment above the normal salary range.  For additional information about the City's benefits package, please visit: Municipal Executives' Association Benefit Summary  

Other outstanding benefits offered with this position include:

  • Medical, Dental, and Life Insurance; Long-term Disability Plan; Flexible Spending Accounts
  • Municipal Executives Flexible Credits Defined Retirement Plan
  • Deferred Compensation; and Social Security
  • Paid Management Training Program; Wellness Program
  • Vacation/Holiday/Sick Time; and Administrative Leave

Minimum Qualifications

  1. Possession of a Bachelor’s degree from an accredited college or university; AND
  2. Five (5) years of public agency or hospital administration managerial experience in multiple functional areas (e.g. Finance, Contracts, Facilities, Human Resources, Information Technology, Compliance, and Safety), of which all must include supervisory experience.  

Education Substitution:  Additional qualifying experience may substitute for the education requirement on a year-for year basis for up to two (2) years (one (1) year of work experience is equal to 30 semester or 45 quarter units).  

One year of full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Possession of a Master’s degree from an accredited college or university in Public or Business Administration, Library and Information Studies (MLS/MLIS), or a closely related field.
  • At least 10 years of experience serving in financial and/or fiscal management.
  • Experience with large budget planning/fiscal management systems.
  • Experience working in organizations focusing on increasing equity, including equity-related outcomes.
  • Experience working in complex systems with multiple competing priorities.
  • Experience in change management methods, such as Lean.
  • Willingness to uphold/abide by ZSFG’s ICARE (I-Introduce, C-Connect, A-Ask, R-Respond, E-Exit) philosophy for employee and patient interactions: https://zuckerbergsanfranciscogeneral.org/about-us/

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Verification of required education typically must be a photocopy of the degree or transcript from an accredited college or university.  

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.  City and County of San Francisco (CCSF) employees do not need to submit verification of their City employment, but must submit written verification of outside experience. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.     

Appointment Type 
Permanent Exempt.  In accordance with San Francisco Charter Section 10.104, exempt employees serve at the discretion of the appointing authority.  

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Yvette Gamble, by telephone at (415) 554-2911 or by email at yvette.gamble@sfdph.org

Selection Procedures

Departmental Selection Procedures
The department may implement screening mechanisms in order to determine applicants’ qualifications for this position.  Applicants meeting the Minimum Qualifications are not guaranteed advancement through all steps in the selection process.  Only applicants most closely meeting the needs of the department will be invited to continue in the selection process. 


Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



Statement on Equity, Diversity, and Inclusion:
At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.  

Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout duration of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.   

Note on Electronic Health Record (EHR):
The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.  

Note on Personal Protective Equipment (PPE):
Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.  

Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.  

Medical Examination: 
Prior to appointment, at the Department’s expense, applicants may be required to take a tuberculosis (TB) screening test, medical examination, and/or drug test.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 






Issued:  January 22, 2020
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number:  PEX-0955-103133
DPH/YG/(415) 554-2911  (MCCP# 081-128, #01089004)


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.



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