0923 Manager II - Electronic Health Record (EHR) Training Manager

Recruitment #PEX-0923-085436

Introduction


0923 Manager II – Electronic Health Record (EHR) Training Manager

San Francisco Department of Public Health

The Department of Public Health (DPH) is looking to procure a temporary (up to 5 years) “0923 Manager II – Electronic Health Record (EHR) Training Manager” position to help design, develop, train & implement DPH’s unified electronic health record solution. 

APPOINTMENT TYPE: Permanent Exempt (PEX), this position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

POSITION DESCRIPTION

The Electronic Health Record (EHR) Training Manager is responsible for developing and directing a strategic vision for EHR training and development; establishing and implementing daily training operations to ensure sustained performance and progress; creating measureable key performance metrics to ensure training needs are met to support the mission of DPH, and evolve practices. The EHR Training Manager is responsible for supporting culture change, recommending appropriate solutions, and professional development for DPH and the San Francisco Health Network; implementing effective communication strategies specific to EHR training and development for SFDPH; and provides overall support for major system implementation projects and adoption of new technologies. The EHR Training Manager will serve as a manager of liaisons, in training initiatives, to all patient care disciplines, and the information technology (IT) department as it relates to information systems functions. The EHR Training Manager plans, coordinates, directs, and supervises the work of credentialed trainers and super-users, which may include by are not limited to, physicians, nurses, managers, and supervisory administrators. The EHR Training Manager reports directly to the Chief Nursing Informatics Officer with indirect reporting relationship to the EHR Program Manager. 

Minimum Qualifications

Education: Possession of a baccalaureate degree from an accredited college or university; and
  • Possession of a master’s degree may be substituted for one (1) year of experience as described below
Substitution: Additional experience as described below may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).

Experience: Four (4) years of verifiable experience designing, organizing, and conducting EMR/EHR, or other technical, employee training program(s); and

Certificate(s): Information Technology Infrastructure Library Certification or obtained within one (1) year of hire.

Desirable Qualifications:

  • Management and/or supervisory experience;
  • Epic certified or Epic Principle Trainer
Verification of Experience: http://sfdhr.org/information-about-hiring-process#verification

Applicants may be required to submit verification of qualifying education and experience and training at any point during the recruitment and selection process.

Verification of Education: If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Eric Benzel, by email at sfdphehrjobs@sfdph.org.

Selection Procedures

Departmental Review:
The selection process will include an evaluation of applicants in relations to minimum requirements. Depending on the number of applicants, the Department may establish additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited for an interview. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Licensure/Certification/Registration: Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout length of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.

Note on Electronic Health Record (EHR): The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.

Note on Personal Protective Equipment (PPE): Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing. Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a FaceFitting Respirator.

Medical Examination/Drug Testing: Prior to appointment, at the Department's expense, applicants may be required to take a tuberculosis (TB) screening test, a medical examination and/or drug test.

General Information concerning City and County of San Francisco Employment Policies and Procedures
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Requests
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 
http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Issued: April 12, 2017 
Micki Callahan 
Human Resources Director 
Department of Human Resources 
Recruitment ID #: PEX-0923-085436
DHR Position #: 01137744
DPH / TT / (415) 554-2515

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 


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