9774 - Senior Community Development Specialist I

Recruitment #PBT-9774-091100


 9774 Sr. Community Development Specialist I

 QRIS Program Specialist  

In November 1998, California voters passed Proposition 10, the California Children and Families Act, to help make sure that our youngest children receive the best possible start. The proposition increased the tax on tobacco products to fund local family support, health care and early care and education programs that promote early child development, targeting children-from prenatal to age five-and their families. First 5 San Francisco is the public entity responsible for receiving and disbursing San Francisco’s allocation of Proposition 10 tobacco tax. First 5 San Francisco is allocated approximately $5.2 million per year in Proposition 10 tax revenues from the state and makes grants to both public and private entities. Funds are intended to promote, support and improve early childhood development, health and parental support through coordinated resources and programs.  

First 5 San Francisco focuses on four interconnected areas for its tobacco tax allocation: Systems Change, Child Development/Early Care and Education, Family Support, and Child Health. First 5 San Francisco has a staff of 15 and is governed by a nine-member Commission, which includes experts in the fields of health, children’s services and early care and education, some of whom represent city agencies and the Board of Supervisors.  Additional information can be found on our website: www.first5sf.org

First 5 San Francisco is also responsible for developing and implementing the San Francisco Quality Rating and Improvement System (QRIS), in partnership with the Office of Early Care and Education and the Department of Children, Youth and Families.  The QRIS is a county/state funding partnership that provides a framework, standards, and quality improvement supports for early learning programs; and creates a professional development path for early educators, helping them continually assess and improve the quality of their services.  

Position Description  

The QRIS Program Specialist provides program development and administrative support for the implementation of QRIS training and technical assistance, and administration of grants made by First 5 San Francisco.  This position will primarily provide support to the Child Development and Early Care and Education areas.  The QRIS Program Specialist works closely with Program Officers, Fiscal Officer, Sr. Program Officer and Executive Director.  The position reports to the Senior Program Officer overseeing First 5’s investments in Child Development and Early Care and Education (ECE).

Essential Duties and Responsibilities  

Provide Program and Administrative Support to SF Quality Counts (QRIS) Initiative

As a member of QRIS team, works with contracted trainers, coaches, and vendors to design and implement effective training and technical assistance interventions for QRIS participating sites.    This position will be responsible to coordinate training and technical assistance efforts to ensure that the city-funded program meets quality standards as identified by the QRIS framework and quality assurances as set forth by the City and County of San Francisco, and state ECE Workforce Educator Competencies.  

Key Responsibilities

Program Support to Participating QRIS sites

  • Track and support center-based providers to maintain and enter a Quality Improvement Plan (QIP) in the Wels data system.   Review Quality Improvement Plans (QIP) and provide follow up Technical Assistance support, including phone and on-site support as needed for the use of QRIS related data systems. 
  • Responsible for entering professional growth data of educators on QRIS-related activities into the CA ECE Workforce Registry.

Design and Coordinate QRIS related Training and Technical Assistance Activities

  • Support and oversee development of professional development and technical assistance activities for QRIS participating licensed and license-exempt sites. 
  • Develop informational materials, track registration on multiple data systems (CA ECE Registry, Eventbrite and Wels).
  • Staff some training events, providing logistical support to professional development events including weekend and evening activities.

Coordination of Coaching Collaborative Activities

Works directly with the Senior Program Officer to:

  • Assist with planning and coordinate monthly sessions with the SF Coaching Collaborative, and plan training opportunities to enhance core competencies and skills for effective coaching. 
  • Review coaching documentation and engage in reflective practice with coaches to improve professional practice through shared inquiry, reflection, and learning.  Provide  technical support to coaches, and  update the QIP  data system.
  • Monitor and negotiate consultant agreements, track provision of services and payments for the SF Coaching Collaborative training events. 

Grant Administration and Coordination Administrative Support to QRIS

  • Assist with the coordination of grants for funded training and technical assistance providers for the purpose of providing direction on all matters related to program performance.
  • Assist in the preparation and processing of grant documents for review, including contract agreements, insurance, invoices, monitoring documentation, program reports and program site visit reports.
  • Monitor and track the grant approval and invoicing processes.
  • Correspond with grantees and other stakeholders via phone, written letters and email.
  • Coordinate grant activities with the City Attorney, Fiscal Officer and Program Officers.
  • Prepare grant contracts, invoices and documentation for the annual independent audit; and may participate in the citywide fiscal and compliance monitoring process.
  • Prepare reports on status of grant-making processes.
  • Utilize department’s computerized contract management system.

Administrative and Program Support

  • Assist with providing support to grantees in developing annual work programs, budgets and program plans.
  • Assist with reviewing and analyzing quarterly reports submitted by grantee’s program staff to ensure conformance to budgetary and programmatic requirements and objectives.
  • Assist with grantees’ understanding of and compliance with evaluation activities, including compiling, entering, analyzing and/or processing data on the impact of funded projects.
  • Assist in review of submitted data to ensure completeness and provide quality assurance review using Contract Management System, Excel and other data management software tools.
  • Provide support to funded agencies to ensure the completeness and quality of data entry
  • Attend program-related community and other meetings as assigned.
  • Provide logistical support to grantee meetings – including but not limited to, scheduling, food ordering, a/v set up and room set up.  

Individuals in this position may be required to travel out of the office on public transportation for meetings with stakeholders. Position requires flexibility and ability to work in partnership with other First 5 San Francisco office staff and community stakeholders. 

Minimum Qualifications

1. Possession of a baccalaureate degree from an accredited college or university AND three (3) years of administrative/professional experience in community development, housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR 

2. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND two (2) years of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice; OR 

3. Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration; AND one (1) year of administrative/professional experience in community development, housing and /or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice; OR 

4. Possession of a Juris Doctor degree from an accredited college or university AND one (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.   


Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice may substitute for the educational requirement in Minimum Qualification #1 on a year for year basis.

Candidates must possess all special conditions:

1.      Bilingual, Cantonese or Mandarin-speaking (Will be tested once hired)

 2.     Two years (24 months) of professional experience performing programmatic assessment of children and youth programs AND (Can be gained concurrently)

3.      Two years (24 months) of recent and verifiable experience working with children (pre-natal to five years old) and their families.  

The above minimum qualifications reflect a special condition associated with the position to be filled.   They may differ from the standard minimum qualifications associated with this classification.  

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.  

  • Knowledge of: early care and education, developmentally appropriate curriculum and pedagogy, California’s early learning guidelines, working with diverse ECE providers, technical assistance resources and approaches to support preschool teachers and programs, research in early care and education, developmental screening tools, environmental rating system (ECERS/FCCERS); Classroom Assessment Scoring System (CLASS), and state programs, local governmental structure, financial/fiscal monitoring and reporting activities, applicable existing and proposed legislation and regulatory mandates, contract and grant oversight and monitoring, and practical experience in early learning settings.
  • Knowledge and skills to facilitate the review and analysis of budget, scope of work and utilization data associated with management of grants.
  • Ability to use a variety of computer software including Microsoft Office.    

Verification of two (2) Special Conditions:

For this examination announcement, finalists will be required to submit verification of the two (2) special conditions at the time of hire.  Written verification of  each special condition must be on the employer's letterhead indicating the name of the eligible, job title, dates of employment, hours per week worked, duties performed and must be signed by the supervisor and/or appropriate representative.   A copy of a performance evaluation with the same information is acceptable.

City employees relying upon qualifying work experience gained outside the City and County of San Francisco must submit written verification of such experience as described above. 

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement.
  • Select “Apply” and read and acknowledge the information.
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”.
  • Follow instructions on the screen.  

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file on-line applications in the lobby of the Department of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.  

Applicants may be contacted by e-mail about this announcement and, therefore, it is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date. Also, applicants must ensure that e-mail from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).  

Applicants will receive a confirmation e-mail that their on-line application has been received in response to every announcement for which they file. Applicants should retain this confirmation e-mail for their records. Failure to receive this e-mail means that the on-line application was not submitted or received.  

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.  

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.  

Your application and any attachments to the application submitted at the time of filing must be complete and accurate including the details on your experience, education, training, and other information that qualifies you for this recruitment.   Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment, or inability to receive full credit for scoring purposes.   Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

If you have any questions regarding this recruitment or application process, please contact Tish McNorton at tish.mcnorton@sfgov.org  or (415) 557-4849.

Selection Procedures

Screening of Application: Weight: Qualifying

Applications will be screened for relevant qualifying experience and education, and possession of the special conditions.   Additional mechanisms may be implemented in order to determine candidate’s qualifications.  

Supplemental Questionnaire: Weight - 100%.   

Applicants will be complete a supplemental questionnaire if the minimum qualifications are met.

All statements made on the application and supplemental questionnaire are subject to verification.  Failure to submit a supplemental questionnaire by deadline may result in disqualification from the examination process.

Candidates’ responses on the supplemental questionnaire will be reviewed and ranked to determine their relative knowledge, skills and abilities in job-related areas which may include, but not be limited to: Knowledge of designing and implementing effective training for neighborhood organizations and community partners; grant and fiscal management in  publicly and/or privately funded programs and initiatives; and  assessment, development, and evaluation techniques for  financial management of community agencies. Ability to collaborate with internal and external stakeholders; and develop and foster relationships with community partners.

This information will be used to evaluate and rank qualified candidates on the eligible list.


Applicants will be required to submit verification of qualifying education and experience at any point in the application, examination and/or departmental selection process.

If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

When requested, all applicants must submit verification of qualifying education and experience. Verification of qualifying education and experience, when requested, must be submitted on employer’s official letterhead, specifying name of the applicant, job title(s), duties performed, dates of service, and must be signed by the employer or the employer’s authorized representative. Verification of experience may be waived if impossible to obtain. The applicant must submit a signed statement explaining the reason for the request for waiver. Waiver requests will be considered on a case-by-case basis. Failure to submit all required verification or request for waiver when requested may result in the rejection of the application.


The certification rule for the eligible list resulting from this examination will be Rule of 3 Scores. The hiring department may conduct additional selection processes to make final hiring decisions.

Eligible List:   A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once that eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list/score report resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please click here.

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at . http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Reasonable Accommodation Request:   Applicants with disabilities who meet the minimum eligibility requirements of a job announcement can find information on requesting a reasonable accommodation at:  https://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Veteran’s Preference: Information regarding requests for veterans preference can be found at: http://sfdhr.org/information-about-hiring-process#veteranspreference General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at https://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Seniority Credit in Promotional Exams:  Information regarding seniority credit can be found at:  https://sfdhr.org/information-about-hiring-process#senioritycredit

Position Based Testing: More information about position based testing can be obtained at: https://sfdhr.org/information-about-hiring-process#positionbasedtesting



Micki Callahan

Human Resources Director

Department of Human Resources

Recruitment ID number: PBT-9774-091100

CFC/TM Phone number  (415) 557-4849


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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