9770 Community Development Assistant

Recruitment #PBT-9770-103156



This job announcement has been reissued to accept additional applications until 5:00 p.m. on March 25, 2020. Applicants who submitted an application during the period of 2/6/20 - 2/24/20 do NOT need to re-apply.

Appointment Type

This is a Position-Based Test conducted in accordance with Civil Service Commission Rule 111A.

Mission Statement

The San Francisco Recreation and Park Department's mission is to provide enriching recreational activities, maintain beautiful parks and preserve the environment for the well-being of our divers community.

About Us

More than 2,000 talented individuals are part of our team, from gardeners, foresters, and recreation leaders to park patrol officers, custodians, electricians, painters and more. Our core mission, as it has been throughout our history, is to provide opportunities for San Francisco residents and visitors alike to gather, play, learn, relax, and enjoy nature in the city.

Position Description

Reporting to Deputy Director of Policy and Public Affairs Beverly Ng, and ultimately to Director of Policy and Public Affairs, the 9770 Community Development Assistant functions within PPA's Communications and Government Affairs Unit, which analyzes park operations issues, recreation programming, capital improvements, policy initiatives and management procedures; develops communications, as well as legislative and public outreach strategies; facilitates communication and information sharing between RPD and its stakeholders; examines and tracks legislative initiatives and processes; develops policies and protocols guiding RPD's overall operations; researches and compares best practices among parks nationwide; and inspires leaders and park constituents to support and contribute to the City's park system through fact-based transparency, as well as through telling stories about how our hardworking staff overcome challenges to deliver policy and programming results.


This 9770 Community Development Assistant position is required to:        

1. Analyze, develop, and execute solutions to complex policy and governmental affair issues related to RPD’s Strategic Plan, mission and values. This would include by fulfilling and creating policy driven initiatives that impact the City’s 220 parks, playgrounds, recreation sites, open spaces, and Recreation and Park staff, with emphasis on underserved communities;

2. Identify public engagement issues within RPD’s 220 parks, playgrounds, recreation sites, open spaces, and Recreation and Park staff. Followed by recommendations to management while developing and implementing policy strategies until completion. This would include managing community meetings, working groups, park activation, events to engage the community, and resolving quality of life issues that impact our park system;           

3. Participate in community discussions on behalf of the RPD to address and respond to public concerns, develop partnerships, and to communicate with community groups and organizations about RPD’s work. This includes implementing, monitoring and evaluating annual work programs and related budgets; and prepares statistical reports from project data;  

4. Identify, evaluate, and improve RPD’s various programming and policy needs. This includes establishing internal policy priorities in resolving quality of life issues that impact our park system, tracking intercity agency policy that impact RPD, creating necessary protocols and procedures to deliver internal policy goals, and assess feasibility and productivity;    

5. Makes funding recommendations and develops performance objectives to fulfill goals; and

6. Provides program information and support services to various City agencies, boards, commissions, neighborhood groups, other bodies and individuals; and filtering stakeholder input, analyzing and determining appropriate action/best practices pertaining to quality of life issues on public land and open space in urban cities.


Minimum Qualifications

1. Possession of a baccalaureate degree from an accredited college or university; AND

2. One (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice, or elections related work;


3. Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice.


Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice, and/or elections related work may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

Special Condition

Six (6) months of experience in a role dedicated to communications and government affairs working with community leaders and residents of underserved communities within a public parkland environment.

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification.

Desirable Qualifications

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when applicants are referred for hiring:      

§  Possession of a baccalaureate degree from an accredited college or University in a related field.

§  Three (3) years of experience developing and implementing public policy initiatives.

§  Experience working with diverse, multi-cultural and different socioeconomic populations.

§  Experience with data collection, community statistics and outreach.

§  Experience working collaboratively with multiple agencies and organizations.

§  Possession of a California Driver's License.

Verification of Experience and Education

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Failure to provide the required verification when requested may result in rejection of application and/or appointment in this class.  Refer to the following links for information on acceptable forms of verification:

Verification Guidelines: http://www.sfdhr.org/index.aspx?page=20#verification     
Education Verification: https://sfdhr.org/how-verify-education-requirements   

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.     

§ Select the desired job announcement (PBT-9770-103156)

§ Select “Apply” and read and acknowledge the information

§ Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”

§ Follow instructions on the screen  

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.         

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).     

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.           

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.     

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.          

If you have any questions regarding this recruitment or application process, please contact exam analyst, Antonio Archuleta, by telephone 415-831-6858 or by email at antonio.archuleta@sfgov.org.

Selection Procedures

Minimum Qualifications Supplemental Questionnaire (Weight: Qualifying)    
Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.            

Supplemental Questionnaire Evaluation (Weight 100%)
Candidates who meet the minimum qualification and special condition will be provided a Supplemental Questionnaire Evaluation via email after the closing of this filing period. The Supplemental Questionnaire Evaluation weighted score will be used to determine relative knowledge, skills, and abilities in job related areas which may include, but are not limited to, knowledge of: basic concepts and practices of community development programs, local government legislative and administrative structure and requirements of various City entities involved in planning, approving and carrying out community development activities, methods and techniques of gathering and analyzing information and preparing reports, and ability to: plan, establish and adjust priorities, deal tactfully and effectively with the general public, neighborhood organizations and other stakeholders, work effectively and efficiently as a team member with varying roles and responsibilities, and communicate orally and in writing in a clear and effective manner.

The Supplemental Questionnaire Evaluation will be sent to the email address listed on the applicant's online application. Candidates will be required to submit responses to the Supplemental Questionnaire Evaluation by a required deadline in order to be evaluated. Candidates will not be allowed to alter responses to the Supplemental Questionnaire Evaluation after submitted.

Note: Candidate who achieve a passing score on the Supplemental Questionnaire Evaluation will be placed on the eligible list in rank order according to their final score. Once the list is established, the department may administer additional position-specific selection procedures to make final hiring decisions.            

Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. The department may administer additional selection procedures to make final hiring decisions.

Department Selection Procedure
The Recreation and Park Department may administer additional position-specific selection procedures to make final hiring decisions for position(s) in class 9770 Community Development Assistant. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. Only those candidates deemed best qualified will continue in the departmental selection process, which may consist of an oral interview and/or performance exercise.

Eligible List/Score Report
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

The certification rule for the score report resulting from this examination will be Rule of Three Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

§  Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.

§  Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency


Terms of Announcement

Position Based Tests are administered in accordance with Civil Service Rule 111A. General information concerning City and County of San Francisco employment policies and procedures may be found in the pamphlet entitled "Important Employment Information for Position Based Testing". This information is part of the terms of this announcement. The pamphlet is available at the Department of Human Resources Information Center, 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103 or on-line at: http://www.sfdhr.org/index.aspx?page=20#positionbasedtesting.           

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules, or regulations. Clerical errors may be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

General Information concerning City and County of San Francisco Employment Policies and Procedures

Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:

Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Reasonable Accommodation Request

Applicants with disabilities requiring reasonable accommodation for this recruitment can find information on requesting a reasonable accommodation at: http://www.sfdhr.org/index.aspx?page=20#reasonableaccommodation.

Clerical Errors

May be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions.

Veteran's Preference

Information can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference.

Seniority Credit in Promotional Exams

Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit.

Exam Type: CPE

Issued: 2/6/2020; Reissued: 3/11/2020; Amended: 3/18/2020; Amended: 3/20/2020

Micki Callahan, Human Resources Director

Department of Human Resources

Recruitment ID Number: PBT-9770-103156

REC / AA / 415-831-6858



All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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