9770 Community Development Asst - Policy and Public Affairs

Recruitment #PBT-9770-091905


Special Condition
This position includes a Special Condition which is defined in the Minimum Qualifications section below.  Applications that do not meet the Special Condition must be disqualified.

Appointment Type
This is a Position-Based Test conducted in accordance with Civil Service Commission Rule 111A.

About Us
The San Francisco Recreation and Park Department (RPD) provides enriching recreational activities, maintains beautiful parks and preserves the environment for the well-being of everyone in our diverse community. We manage and maintain more than 220 parks, playgrounds and open spaces in the City, as well as two outside the City: Sharp Park in Pacifica and Camp Mather in the High Sierra. Our 4,100-acre system includes 24 recreation centers, 9 swimming pools, 5 golf courses and numerous athletic facilities: sports courts, ball diamonds, soccer fields and gymnasiums. We truly have something for everyone, with exciting programs from dance and movement classes for tots to aerobic fitness for seniors.

This 9770 Community Development Assistant operates within RPD's Policy and Public Affairs Division (PPA), which comprises internal and external communications, government and community affairs, and volunteer services. It is PPA's purpose to proficiently advocate policy initiatives and programming which implement RPD's Strategic Plan: https://view.joomag.com/rpd-strategic-plan/0768588001484650244?short.

Position Description
Reporting to Deputy Director of Policy and Public Affairs Beverly Ng, and ultimately to Director of Policy and Public Affairs Sarah Madland, the 9770 Community Development Assistant functions within PPA's Communications and Government Affairs Unit, which analyzes park operations issues, recreation programming, capital improvements, policy initiatives and management procedures; develops communications, as well as legislative and public outreach strategies; facilitates communication and information sharing between RPD and its stakeholders; examines and tracks legislative initiatives and processes; develops policies and protocols guiding RPD's overall operations; researches and compares best practices among parks nationwide; and inspires leaders and park constituents to support and contribute to the City's park system through fact-based transparency, as well as through telling stories about how our hardworking staff overcome challenges to deliver policy and programming results.

Essential Duties and Responsibilities
The 9770 Community Development Assistant in Communications and Government Affairs:

 1.  Analyzes feedback from community neighborhood organizations and residents to resolve complaints sensitively by assessing needs, delivering solutions and following up to ensure that resolutions remain appropriate and effective;
 2.  Identifies community engagement issues within RPD to make recommendations to management, develop and implement strategies and drive tasks and projects to completion; and makes site visits to evaluate the implementation, usefulness and effectiveness of tasks and projects over time;
 3.  Provides technical assistance to project personnel and sponsors to develop, implement, monitor and evaluate annual work programs and related budgets; and prepares statistical reports from project data;
 4.  Reviews and analyzes monthly project and contract-compliance reports submitted by project directors and agencies to ensure conformance with budget, programmatic requirements and objectives;
 5.  Makes funding recommendations and develops performance objectives to fulfill goals;
 6.  Provides program information and support services to various City agencies, boards, commissions, neighborhood groups, other bodies and individuals; and filters stakeholder input to analyze and determine appropriate action.

Minimum Qualifications

 1.  Possession of a baccalaureate degree from an accredited college or university; AND

 2.  One (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice, or elections related work; OR

 3.  Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice.

Verifiable administrative/professional experience involving community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice, and/or elections related work may substitute for the educational requirement in Minimum Qualification #1 on a year-for-year basis.

Special Condition
To qualify for this position, applications must clearly demonstrate six (6) months of recent and verifiable work experience in how public policy issues are formulated, generated into legislation, advocated for and ultimately passed.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process. 

    · Select the desired job announcement (PBT-9770-091905)
    · Select "Apply" and read and acknowledge the information
    · Select either "I am a New User" if you have not previously
          registered, or "I have   Registered Previously"

    · Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact Harry Bullock, by telephone at (415) 831-6836, or by email at harry.bullock@sfgov.org.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process, prior to being appointed into the position. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456. Employment verification letters should be in the company letterhead, stating the inclusive dates of service and positions held as it relates to the qualifying experience required to be considered for the position.

The selected applicant will need to verify qualifying education and/or experience prior to being appointed into the position.

Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Plan

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying)
Candidates will be prompted to complete a Minimum Qualification Supplemental Questionnaire (MQSQ) as part of the online employment application. The MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications and Special Condition for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The MQSQ will be used to evaluate if the applicant possesses the required Minimum Qualifications, as well as the required Special Condition.

Examination Supplemental Questionnaire (Weight: 100%)
Applications that have met the Minimum Qualifications and Special Condition for this position will advance to the examination process: After the announcement closes, qualified applicants will receive by email an Examination Supplemental Questionnaire  (ESQ) designed to measure relative knowledge, skills and abilities in job-related areas which may include but not be limited to: knowledge of basic concepts and practices of community development programs including community development goals; knowledge of government legislative and administrative structure and requirements of various entities involved in planning, approving and carrying out community development activities; knowledge of methods and techniques for gathering and analyzing information and preparing statistical reports (i.e. program performance evaluation, needs assessments and other necessary reports) as a basis for making recommendations; ability to use software applications including Microsoft Office Professional (i.e. Word, Excel and PowerPoint); ability to deal tactfully and effectively with the general public, neighborhood organizations and other stakeholders; and ability to communicate orally and in writing in a clear and effective manner to provide information that will be understood by a diverse audience. The deadline for receipt of responses to the ESQ shall be one calendar week from its date and time of issue. The content of the ESQ will not be made available for public inspection or review given that it is a standardized examination and subject to re-use.

All relevant experience, education and/or training must be on the ESQ in order to be included in the scoring process. Applicants will be evaluated based on their ESQ responses. Responses cannot be changed once submitted. Resumes will not be reviewed during the scoring process. Applicants must achieve a passing score on the ESQ in order to be placed on the eligible list in rank order according to their final score. Each department may administer additional position-specific selection procedures to make final hiring decisions.

The certification rule for the eligible list resulting from this examination will be Rule of Ten Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List/Score Report: https://sfdhr.org/examination-results
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 12 months and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

 • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
 • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement
Position Based Tests are administered in accordance with Civil Service Rule 111A. General information concerning City and County of San Francisco employment policies and procedures may be found in the pamphlet entitled "Important Employment Information for Position Based Testing". This information is part of the terms of this announcement. The pamphlet is available at the Department of Human Resources Information Center, 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103 or on-line at: http://www.sfdhr.org/index.aspx?page=20#positionbasedtesting.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

General Information concerning City and County of San Francisco Employment Policies and Procedures
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Clerical Errors
May be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions.

Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities.

Veteran's Points
Information regarding requests for Veterans Preference can be found at: http://sfdhr.org/information-about-hiring-process#veteranspreference.
Driver's License Requirement
Most positions require a valid California Driver's License: http://www.sfdhr.org/index.aspx?page=20#license.

Seniority Credit in Promotional Exams
Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit.

Information about Job Experience Credit can be found at:

Exam Type: PBT
Issued: 4 February 2019
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-9770-091905
REC / HB / (415) 831-6836


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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