9247 Airport Emergency Management Coordinator

Recruitment #PBT-9247-086372

Introduction

This is a Position Based Test administered in accordance with Civil Service Rule 111A.

Applicants are encouraged to apply as soon as possible as this announcement may close at any time after 5:00 p.m. on June 11, 2018.

The Department

SFO is a world-class, award-winning airport that served more than 55 million guests in 2017. SFO offers non-stop flights to 45 international cities on 45 international carriers. The Bay Area's largest airport also connects non-stop with 83 U.S. cities on 13 domestic airlines. In fiscal year 16/17, the Airport, an enterprise department of the City & County of San Francisco, accounted for $8.4 billion in business activity and supported over 42,800 direct jobs.

SFO’s mission is to provide an exceptional airport in service to our communities and is committed to redefining air travel. SFO has embarked on the renovation of Terminal 1, the largest capital project in the Airport’s $7.3 billion Ascent Program. For more information, visit www.flysfo.com. View a video about careers at SFO.

Position Description

Under general direction of the Emergency Management Manager, the 9247 Airport Emergency Management Coordinator will design, plan and test response procedures to ensure the effective mobilization of Airport first responders and mutual aid partners in emergencies or disasters; conducts drills and exercises for responses to such emergencies as air crash, air piracy, bomb threats, active shooter, hazardous material spills, counter-terrorism, business operational interruptions, structural fire, and major natural disasters; serves as liaison to Airport staff, local, state, county, and federal agencies, airlines, tenants, and non-governmental organizations in coordinating emergency efforts throughout the emergency management cycle; continually seeks out best practices and technology to improve response and recovery.

The essential functions of this position include:

  • Coordinates with Airport sections and local emergency personnel to plan and design Airport emergency and business continuity response and plans; develops mitigation strategies and creates scenarios to re-establish operations in the event of business interruptions; conducts risk assessments and recommends methods and procedures.
  • Develops, writes, and publishes operating manuals, technical reports, training materials, and operational support documents for internal applications and/or dissemination to other organizations; maintains business continuity planning tools and database.
  • Develops training curriculum to conduct emergency management and business continuity training for aviation and non-aviation tenants; serves as an advocate by promoting awareness of crisis management and business continuity program throughout the enterprise.  
  • Serves as liaison with federal, state, and local agencies, airlines, tenants, and mutual aid partners to coordinate continuity and restoration plans, activities, and services; represents Airport management in emergency management and business interruption response; provides support and briefings to Emergency Response personnel as required.
  • Oversees and controls all functions of major exercises; plans, designs, organizes, and executes internal and external exercises of all types; evaluates exercise and actual emergency response results to improve future response procedures; assists in analyzing and problem solving operational and administrative procedures.

Nature of Work

The normal work period is Monday through Friday, however, you will be required to report to work during emergency situations including weekends, evenings, and holidays to facilitate airport emergency support operations.

Minimum Qualifications

Education
Possession of a baccalaureate degree from an accredited college or university.

Experience
Three (3) years of emergency management and/or business continuity planning experience.

License and Certification
Possession of a valid California driver’s license.

Substitution
Education Substitution: Additional qualifying full time work experience (2000 hours equal one year) as described above may substitute up to two (2) years of the required education. One (1) year of work experience equals to 30 semester units or 45 quarter units.

Experience Substitution: One (1) year of airport or airline operations experience may substitute for the required experience as described above on a year for year basis up to two (2) years (2000 hours equal one year).

Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred to hiring.

  • Excellent oral and written communication skills.
  • Completion of Incident Command System (ICS) certification classes (100, 200, 300, 400, 700, and 800).
  • Demonstrated experience in EOC management and/or support functions.
  • Demonstrated experience in training program development and implementation.
  • Demonstrated experience in emergency planning and/or business continuity program development and management.
  • Demonstrated experience in emergency management.
  • Demonstrated experience in airport operations or airline emergency response.
  • Demonstrates experience with business continuity planning or COOP.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full-time employment.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Sadia Afandi, by telephone at 650-821-2003 or by email at sadia.afandi@flysfo.com.

Resumes may be attached to the application; however, resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Verification

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found here.

Verification of qualifying experience, when requested, must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer’s authorized representative. Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted. Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained. Waiver requests will be considered on a case-by-case basis. Failure to provide the required verification, or request for waiver when requested may result in rejection of application.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Selection Procedures

Oral Examination (Weight 70%)
Candidates who meet the minimum qualifications will be invited to participate in an oral examination designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of development and coordination of emergency management planning, business continuity standards and best practices; ability to design and conduct emergency exercises, research and design contingency and continuity plans, make effective decisions under stressful conditions, communicate effectively including oral presentations and written communications, prioritize varied demands, establish and maintain effective working relationships, and function effectively in emergency situations. Those applicants who meet the Minimum Qualifications will be notified of the exact date, time, and place to report to the examination.

Training and Experience Evaluation (Weight 30%)
Candidates will be prompted to complete a supplemental questionnaire as part of the online employment application process. Candidates will be evaluated and scored based on the information provided in their job application, supplemental questionnaire and training and experience evaluation to determine their possession of the knowledge, skills, and abilities required for position 9247 Airport Emergency Management Coordinator. All relevant experience, education, and/or training must be on the job application, supplemental questionnaire and training and experience evaluation in order to be reviewed in the rating process.  

A passing score on both the Oral Examination and the Training and Experience Evaluation must be achieved in order to be placed/ranked on the Eligible List.

Transportation Security Administration (TSA) Security Clearance
Candidates for employment with the San Francisco Airport Commission are required to undergo a criminal history record check, including FBI fingerprints, and Security Threat Assessment in order to determine eligibility for security clearance and may be required to undergo drug/alcohol screening. Per Civil Service Commission Rule Section 110.9.1, every applicant for an examination must possess and maintain the qualifications required by law and by the examination announcement for the examination. Failure to obtain and maintain security clearance may be basis for termination from employment with the Airport Commission.

Customs Clearance
This position requires that the incumbent be qualified for unescorted access to the San Francisco International Airport U.S. Customs Security Area. An application for a U.S. Custom Access Seal may be submitted to Customs ONLY after employment has commenced. Employment in this position requires that the incumbent submit an application for, successfully acquire and maintain a Customs Access Seal. Per Civil Service Commission Rule 110.9.1, every applicant must possess and maintain the qualifications required by law and by the examination announcement for this examination. Failure to acquire or maintain customs access, a requirement for this position, may be basis for termination from employment with the Airport Commission. Customs Access Seal requirements and procedures are located in the Code of Federal Regulations, Title 19, Part 122, Sections 181 or 189.

Certification Rule
The certification rule for the eligible list resulting from this examination will be Rule of The List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Eligible List
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be six months, and may be extended with the approval of the Human Resources Director. Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please click here. Search that document by title or job code to see which departments use the classification.

 

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Reasonable Accommodation Request
Applicants with disabilities requiring reasonable accommodation for this examination can find information on requesting a reasonable accommodation here.

Seniority Credit in Promotional Exams
Information regarding seniority credit can be found here.

Veterans Preference
Information regarding requests for veteran’s preference can be found here.

Terms of the Announcement
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Copies of Application Documents
Applicants are advised to keep copies of all documents submitted. Submitted documents become a permanent part of the exam record and will not be returned. The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

Right to Work
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

General Information Concerning City and County of San Francisco Employment Policies and Procedures
Important employment information for the City and County of San Francisco can be obtained online here or hard copy at 1 South Van Ness Avenue, 4th Floor.

Exam Type: Combined Promotive & Entrance
Issued: 5/25/18
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID #: 086372
AIR/SA/650-821-2003

 

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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