8588/8435 Division Director, Adult Prob

Recruitment #PBT-8588-086210


Announcement posted for Informational purposes only February 11, 2019 through February 12, 2019. No new applications will be accepted. Additional information has been added regarding the eligible list in the Selection Plan Section below.

This is a Position-Based Test conducted in accordance with Rule 111 A of the San Francisco Civil Service Commission Rules.


Under general administrative direction, the Division Director, Adult Probation, organizes, plans, and manages the activities of a major Division of the Adult Probation Department.  Essential functions include: directs the work of Supervising Deputy Probation Officers (SPO); advises SPO on personnel matters, interpretation of policy and procedures, Memorandum of Understanding and workload issues; ensures utilization of Evidence Based Practices (EBP) and effective intervention strategies, and monitors the performance of casework to ensure compliance with Court orders and other legal requirements; develops and implements policy and procedures and prepares statistical and operational reports; develops and manages grants, and other special projects; represents the Department at professional, civic and community meetings, serving as liaison with the courts, and other departments and agencies, and participates in departmental leadership meetings; human resources management responsibilities include participation in selection and assignment of staff, training, discipline and or commendations, and review or preparation of performance evaluations; and assists in budget planning and preparation.    

*Appointments above the maximum of the Range A may be considered based on documented and substantiated recruitment and retention issues or exceptional skills, and require special approval process. 

In addition to competitive salaries, the City offers flexible benefit plans with pre-tax elections which include: medical and dental insurance, Retirement Plan; 457 Deferred Compensation Plan; Social Security; Long-term Disability Plan; Life Insurance; paid Management Training program; 11 paid holidays per year; 5 floating holidays per year; 10 to 20 vacation days per year, depending on years of service; and may earn up to 100 hours paid administrative leave per year.

Minimum Qualifications

  1. Possession of a baccalaureate degree from an accredited college or university with a major in the social sciences, psychology, or criminology; AND
  2. Six (6) years of verifiable professional-level experience as a deputy probation officer.  A minimum of two (2) years of the six (6) years of experience must be at a supervisory level equivalent to Class 8434 Supervising Adult Probation Officer or other correctional supervisory experience; OR

A combination of four (4) years experience as a deputy probation officer AND two (2) years experience in other community correction work (such as parole agent or federal probation officer).  A minimum of two (2) years of the six (6) years of experience must be at a supervisory level equivalent to Class 8434 Supervising Adult Probation Officer or other correctional supervisory experience; OR

Six (6) years combined experience in work as a deputy probation officer and/or in other community correction work (such as parole agent or federal probation officer).  A minimum of two (2) years of the six (6) years of experience must be at a supervisory level equivalent to Class 8434 Supervising Adult Probation Officer or other correctional supervisory experience (with adults); AND

  3.   Possession of valid California Driver License.

SUBSTITUTION:  A law degree or master’s degree with major coursework in the social sciences, psychology, or criminology may substitute for one year of supervisory experience.


  1. Knowledge of: existing codes, ordinances, laws, regulations, and evidence based practices relating to the operation of the Probation Department; principals, trends and techniques in the delivery of adult probation services; organization of the Superior Courts regarding court jurisdiction, operations, policies and procedures.
  2. Ability to: interpret and apply codes, ordinances, laws, and regulations relating to the functions and duties of a probation officer, and the legal rights and obligations of the adult offender; plan, organize, direct, and coordinate the overall activities of a division, including developing and implementing policies and procedures; manage conflict; utilize effective organizational practices; demonstrate superior written and oral communications skills.
  3. Coordinating  training contracts and working with private consultants to implement and deliver major, specialized instructional programs not available through in-house trainers, to Adult Probation staff.  Conducting and administering a variety of training and development programs for staff at all levels.
  4. Experience planning, coordinating, development, administration and implementation of the training programs; managing large scale training programs, supervising and coordinating training programs for sworn officers and support staff; assessing individual , team and organizational needs; designing developing and implementing learning programs; facilitating events, seminars and conferences.

How To Apply

Applications for this position will be accepted beginning May 24, 2018 through an online process only. Applicants are encouraged to file immediately.

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement (PBT-8588-086210)
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Joron Coleman, by telephone at (415) 734-3015 or by email at joron.coleman@sfgov.org


Selection Procedures

Screening of Applications: (Qualifying)
Applications and resumes will be screened for relevant qualifying experience and education.  Additional mechanisms may be implemented in order to determine candidate’s qualifications. 

Management Test Battery: (Weight: 50%)

Qualified candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343

A passing score must be achieved on the Management Test Battery in order to continue in the selection process.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Oral Examination: (Weight 50%)

Upon successful completion of the Management Test Battery, candidates will participate in an oral component to determine their relative knowledge, skill and ability levels in job-related areas.  These may include, but are not limited to effective communication with probationers, department staff and others engaged in probation-related activities.


The department may administer additional selection procedures, such as a written exercise, to make final hiring decisions.


The certification rule for the eligible list resulting from this examination will be Rule of the List Scores.  Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.


Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.


Eligible List/Score Report:
Two eligible lists will be created from this recruitment, one for 8588 Division Director (SFERS) and one for 8435 Division Director (PERS). The confidential eligible lists of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. Two examination score reports will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible lists, shall not be made public unless required by law. However, the eligible lists shall be made available for public inspection, upon request, once the eligible lists are exhausted or expired and referrals resolved. The eligible lists/score reports resulting from this civil service examination process are subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.


1.  Prior to appointment, the candidate (with the exception of current Peace Officers of the Adult Probation Department) will be investigated to determine their general fitness for this position.  Employees in this classification are peace officers and must meet POST standards and comply with laws applicable to peace officer positions. Conviction of a felony or of a crime that would have been a felony if committed in California is a bar to employment as a peace officer. (California Government Code sections 1029 and 1031)

2.  A psychological examination will be required of any new hire prior to appointment. This examination will consist of written tests and a clinical interview to determine the candidate’s fitness for work as a Division Director, Adult Probation.

General Notes:

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 

Seniority Credit in Promotional Exams: 
Information regarding seniority credit can be found at:

Terms of Announcement:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.


Exam Type: CPE
Issued:  May 24, 2018; Clerically amended 2/11/19 for Informational purposes only.
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: 086210
ADP/ JC / 415-734-3015

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