2233 Supervising Physician Specialist - Medical Director

Recruitment #PBT-2233-081152



Applicants are encouraged to file immediately as this recruitment may close at any time,
but no earlier than April 13, 2018

April 3, 2018:  Amended Minimum Qualifications medical specialty area for CHPY vacancy


The Department of Public Health’s San Francisco Health Network (SFHN) is San Francisco’s only complete care system and it includes health care for all ages:  primary care, medical and surgical specialties, behavioral health, diagnostic testing, skilled nursing and rehabilitation, emergency and trauma treatment, and dentistry.  The SFHN provides primary care in fourteen (14) locations and behavioral health care in sixteen (16) locations throughout San Francisco including, but not limited to clinics focusing on health care for San Francisco’s children, youth, adults, and elders.  The SFHN works in partnership with the University of California, San Francisco (UCSF) faculty who provide many services including teaching, research, and patient care at Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG).   

The 2233 Supervising Physician Specialist functions as a SFHN Medical Director of a primary care clinic, center, program, or other patient care site.  Currently, the SFHN has full-time 2233 Supervising Physician Specialist – Medical Director vacancies at:

  1. The Potrero Hill Health Center provides a full array of family care for patients who are low-income, diverse, and multicultural.  Along with the wide breadth of services available for patients, the health center has a small clinic feel, and a cohesive and supportive culture among staff. 
  2. Community Health Programs for Youth provides a full array of primary care, counseling, and confidential services for youth and young adults between the ages of 12 – 24.
  3. The Silver Avenue Family Health Center serves a diverse patient population, including those of Latino, Asian, and African American ethnicities, and delivers full-spectrum family medicine care to patients, including children and pregnant women. Providers take pride in offering culturally competent, evidence-based care to families. 

    Under general administrative direction of the SFHN’s Chief Medical Officer for Primary Care, the 2233 Supervising Physician Specialist - Medical Director performs the following essential job functions:

    • Directs and has overall responsibility for the functioning of a primary care clinic, center, program and other patient care activities, including the assignment and supervision of physician specialists, other health professionals, and other staff members.  This may include making reports, responding to audits and developing and managing a budget for a clinic or program, and also requires “on-call” 24 hour responsibilities;
    • Plans, directs and evaluates medical staff development and in-service training activities at the facility, division, or program;
    • Conducts meetings and trainings with relevant department collaborators and representatives;
    • Provides or supervises direct medical care in the appropriate specialty area and/or coordinates care of particularly difficult and complicated cases through consultation with other medical specialists and community resources;
    • Evaluates community needs for medical services and plans accordingly; conducts and is responsible for on-going professional and community educational programs to supplement and enhance other departmental activities; and
    • Directs quality management activities by establishing and maintaining a Quality Improvement (QI) Program which meets objectives for an effective QI Program Infrastructure and demonstrates ongoing ability to identify, measure and improve quality goals.  

    The 2233 Supervising Physician Specialist - Medical Director performs other related duties as assigned/required.  

    Minimum Qualifications

    1. Possession of a valid license to practice medicine issued by the Medical Board of California or the Osteopathic Medical Board of California; AND
    2. Possession of valid Board Certification in the appropriate medical specialty area for the assigned facility or division; AND
    3. Three (3) years (equivalent to 6,000 hours) of post-residency experience as a practicing physician in the respective medical specialty area; AND
    4. Possession of valid Drug Enforcement Agency registration with the United States Department of Justice. (special condition)

    Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

    Special Conditions
    The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this classification. 

    A.  The 2233 Supervising Physician Specialist - Medical Director for the Potrero Hill Health Center  and Silver Avenue Family Health Center require experience and Board Certification in Internal Medicine or Family Medicine medical specialty areas.

    B.  The 2233 Supervising Physician Specialist - Medical Director for the Community Health Programs for Youth requires experience and Board certification in Pediatrics, Family Medicine, or Adolescent Medicine medical specialty areas.

    C.  All qualified candidates who have been selected for appointment to positions in billable specialty areas must be an eligible billable provider and where applicable will be required to meet the following criteria:

    • Be eligible to participate in Medicare, Medicaid and/or other federal health care programs;
    • Possess a National Provider Identifier (NPI);
    • Submit a completed credentialing application and/or required documentation for credentialing; AND
    • Possess a valid third-party billable provider certification (such as Medicare, Medi-Cal and/or private insurance) OR have submitted a completed billable provider application, along with the required documentation, in order to obtain the appropriate billable provider status.  

    Failure to meet the criteria and/or ‘Conditions of Employment’ where applicable within two (2) weeks PRIOR to start work date may result in the delay of appointment and/or cancellation of employment offer. 

    Desirable Qualifications:
    The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

    According to assignments, desired qualifications vary, but may include:  

    • Experience working with certain vulnerable patient populations
    • Depending on the population served, the ability to speak, read and write in a language other than English
    • Experience with the Lean Management System
    • Proficiency with data management software including, but not limited to Microsoft Excel and Tableau

    Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

    Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

    Verification of required education typically must be a photocopy of the degree or transcript from an accredited college or university.  

    Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.  City and County of San Francisco (CCSF) employees do not need to submit verification of their City employment, but must submit written verification of outside experience. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.     

    Verification of required licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date. 

    How To Apply

    Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

    • Select the desired job announcement
    • Select “Apply” and read and acknowledge the information
    • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
    • Follow instructions on the screen

    Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

    Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

    Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

    All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

    Applications and application-related materials (e.g. supplemental questionnaires) that are incomplete or completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

    If you have any questions regarding this recruitment or application process, please contact the exam analyst, Yvette Gamble, by telephone at (415) 554-2911 or by email at yvette.gamble@sfdph.org 

    Selection Procedures

    Supplemental Questionnaire/Training and Experience Evaluation: (Weight:  100%)
    Applicants will be prompted to complete a Supplemental Questionnaire/Training and Experience Evaluation as part of the online application process that must be submitted by the final filing deadline.  The information provided must be consistent with the information on the application and is subject to verification.  Submitted responses will assist with determining if applicants meet the minimum qualifications.  

    The Supplemental Questionnaire/Training and Experience Evaluation is also designed to measure knowledge, skills, and/or abilities in job-related areas which may include, but not be limited to: 

    • Medical knowledge refers to knowledge in the general practice of medicine which is needed to make expert diagnosis, interpretations and recommendations on a consultative basis; supervise professional and all other support personnel engaged in treatment and services; and to prepare, review, and assist with medical diagnosis, records and reports;
    • Knowledge of supervisory, administrative, and budgetary principles and practices refers to the ability to plan, organize and direct a program; coordinate, execute and assist in the development of policies and methods; direct all personnel and staff development, in-service activities, and achieve economies and prevent losses through the proper use of handling of specialized equipment, if applicable, material and supplies; and possibly developing and managing a budget for a clinic or program;
    • Knowledge of community needs refers to knowledge of high-risk populations being served; how to access community resources and/or familiarity with community agencies and other resources which are able to provide assistance to those populations; knowledge of cultural factors which may influence provision of medical care; and knowledge to be able to serve members of diverse backgrounds;  and
    • Ability to use effective communication techniques refers to the ability to effectively participate with comparably trained and experienced peers to improve clinical treatment and programs; and to participate with a variety of community risk populations for improvement of services.  

    Once submitted, applicant responses on the Supplemental Questionnaire/Training and Experience Evaluation cannot be changed.  Applicants must achieve a passing score in order to be ranked on the eligible list.  Successful applicants will be placed on the eligible list, in rank order, according to their final score.  

    After the eligible list is finalized/adopted:

    • The department may administer additional selection procedures to make a final hiring decision (e.g. interviews, written exercise, etc.). 
    • Applicants meeting the Minimum Qualifications are not guaranteed advancement through all steps of the selection process.

    The certification rule for the eligible list resulting from this examination will be the Rule of Ten Scores.  Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

    Eligible List:
    The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

    The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.

    Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

    Conviction History

    As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

    • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
    • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

    Having a conviction history does not automatically preclude you from a job with the City.

    If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

    Disaster Service Workers

    All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



    Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout duration of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.   

    Note on Electronic Health Record (EHR):
    The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.  

    Note on Personal Protective Equipment (PPE):
    Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.  

    Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.  

    Medical Examination: 
    Prior to appointment, at the Department’s expense, applicants may be required to take a tuberculosis (TB) screening test, medical examination, and/or drug test.  

    Terms of Announcement:
    Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

    The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

    General Information concerning City and County of San Francisco Employment Policies and Procedures:
    Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

    Copies of Application Documents:
    Applicants should keep copies of all documents submitted, as these will not be returned.

    Right to Work:
    All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

    Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

    Information regarding requests for Veterans Preference can be found at: 

    Seniority Credit in Promotional Exams: 
    Information regarding seniority credit can be found at:

    Exam Type:  CPE
    Issued:  March 30, 2018; Amended:  April 23, 2018
    Micki  Callahan
    Human Resources Director
    Department of Human Resources
    Recruitment ID Number: PBT-2233-081152
    DPH/YG/(415) 554-2911  (#01088468, #01105313)


    All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

    For more information about benefits, please click here.


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