1244 Senior Human Resources Analyst

Recruitment #PBT-1244-090924

Introduction

The following information describes the civil service classification for which applications are being solicited.
Make sure you read the entire announcement before completing the application form.

The purpose of this examination announcement is to establish an eligible list for this classification.

 

This is a Position-Based Test conducted in accordance with CSC Rule 411A.

 

Announcement has been extended to accept additional applications. Applicants who have already submitted their application do not need to reapply.

 

POSITION DESCRIPTION:

Under the direction of the Labor Relations Manager, the Senior Human Resources Analyst in the Human Resources Division for the San Francisco Municipal Transportation Agency (SFMTA) performs advanced level professional and technical personnel work in the areas of employee and labor relations, contract administration and conflict resolution. Essential functions include: meets and confers with employee organizations; represents the Department in labor contract negotiations; conducts and prepares investigative reports on issues of serious employee misconduct; conducts disciplinary hearings; responds to grievances; participates and presents at grievance arbitrations; enforces supervisors’ and managers’ compliance with the Employee Relations Ordinance and various labor contracts; provides advice, consultation and information to departmental managers, supervisors and employees regarding discipline, and related personnel rules, policies and procedures.

 

Essential functions of the position:

 

-       Coordinates and implements employment provisions for the Reasonable Accommodation Program under the Americans with Disabilities Act (ADA).

 

-       Provides technical assistance to the agency on ADA and related disability statutes in compliance with Federal, State and local laws.

 

-       Reviews, evaluates and processes the agency’s reasonable accommodation requests in compliance with Federal, State and local laws.

 

-       Develops, amends and monitors related policies and procedures including the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA).

 

-       Compiles periodic reports of the Agency’s work by collecting, compiling and analyzing data (applicant flow, referral and appointment, workforce composition and demographics data) pertinent to Reasonable Accommodation.

 

-       Prepares correspondence, reports and memos; makes presentations to boards and commissions; and supervises and/or trains professional technical staff.

 

-       Approves and submits Personal Services Contracts (PSC's) to the Civil Service Commission for authorization and approval.

 

-       Performs related duties as required.

 

MINIMUM QUALIFICATIONS:

1. Possession of a baccalaureate degree from an accredited college or university; AND

 

2. Three (3) years of verifiable professional human resources experience, similar to 1241 Human Resources Analyst, in one or more of the following areas of activity: recruitment and selection, classification and compensation, employee and/or labor relations, benefits administration and human resources operations.

 

Substitution:

Education Substitution - Additional qualifying work experience as a professional human resources analyst may be substituted for up to two years of the required education on a year-for-year basis (30 semester/ 45 quarter units equals one year).

 

Experience Substitution - Completion of a 12 month human resources trainee program equivalent to the City and County of San Francisco’s 1249 Human Resources Training Program may substitute for one (1) year of required professional experience.

 

Experience Substitution - Possession of a Juris Doctorate (J.D.) or Master’s degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial-Organizational Psychology may substitute for one (1) year of the required professional experience.

 

DESIRABLE QUALIFICATIONS:

 

·         A solid background of skill in evaluating and implementing a Reasonable Accommodation Program is highly desirable.

·         Experience in the interpretation and application of ADA, FEHA, and other pertinent laws, and guidelines is highly desirable.

·         Experience in evaluating and responding to requests for reasonable accommodation is highly desirable.

·         Experience in conducting investigations including evaluating and making determinations regarding Americans with Disabilities Act (ADA) discrimination.

·         Experience in assessing and reviewing governmental Personal Services Contracts.

·         Ability to analyze data, define problem areas, formulate recommendations, and implement solutions for complex issues or problems.

·         Ability to make comprehensive and unbiased evaluations with given information.

·         Experience in creating correspondence, reports, and memos.

·         Excellent written and verbal communication skills.

·         Ability to interpret, carry out, and explain complex laws, policies and procedures.

·         Ability to resolve conflicts in a professional, positive, solution focused manner.

·         Excellent oral and written communication skills.

·         Ability to multi-task and adhere to deadlines.

·         Experience and ability in handling confidential information.

·         Experience and ability in working in a diverse work environment.

 

HOW TO APPLY:

City and County of San Francisco employment applications for this position will be accepted through an on-line process only. Mailed, hand delivered or faxed applications will not be accepted. Visit www.jobaps.com/sf to begin the application process.

 

•           Click and select 1244 Senior Human Resources Analyst (PBT-1244-090924)  

•           Click on “Apply” and read and acknowledge the information

•           Click on “I am a New User” if you have not previously registered, or on “I have REGISTERED PREVIOUSLY”

•           Follow instructions given on the screen.

 

Computer kiosks are available for the public from 8:00 a.m. to 5:00 p.m. Monday through Friday to file online applications in the lobby of the Department of Human Resources, 1 South Van Ness Avenue, 4th Floor, San Francisco and in the lobby of SFMTA Human Resources office, 1 South Van Ness Avenue, 6th Floor, San Francisco.

 

Applicants may be contacted by e-mail.  It is their responsibility to ensure that their registered e-mail address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses: (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org).

 

Upon successful submittal of the application online, the applicant will receive a notification on the screen, as well as in the applicant’s e-mail inbox, acknowledging the receipt of the application by the SFMTA - Merit Section.  If you are having difficulty submitting your application online, please contact us at 415.701.5003 or 415.701.5046 between 8:30 a.m. – 12:00 p.m. and 1:00 p.m. - 4:30 p.m. Monday through Friday or by e-mail at angela.szu@sfmta.com.

 

VERIFICATION:

Applicants may be required to submit verification of qualifying experience and education at any point in the application, examination and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the examination announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

 

SELECTION PROCEDURE:

Written Core Examination (Weight 50%): Candidates who meet the minimum qualifications will be invited to participate in a written, multiple-choice examination, designed to measure their relative knowledge, skills and abilities in job-related areas. The “core” multiple-choice examination component may include, but not be limited to;

 

• Ability to analyze, evaluate and interpret data and information, including the ability to exercise good judgment when evaluating data and information

• Ability to read, comprehend, interpret and/or apply written information, rules, procedures, regulations, etc.   

• Basic knowledge of, and the ability to apply policies, rules, and laws relating to recruitment and hiring processes, Civil Rights Act Title VII, EEO laws, and ADA

• Basic knowledge of, and the ability to apply principles, techniques, procedures and practices relating to job analyses, position classification, valid selection procedures and research, including the ability to perform mathematical calculations associated with these activities

 

A passing score must be achieved on the Written Core Examination.

 

This is a standardized examination and, therefore, test questions and test answers are not available for public inspection or review. The examinations may contain additional items for the purpose of pre-testing items.  These pre-test items are not scored. Pre-testing allows performance data to be gathered and evaluated before items become scored in an examination.  These pre-test items distributed throughout the examination, WILL NOT be counted for or against you in your score, and will not be identified. 

 

Your passing scores for the Written Core Examination will be valid and "banked" for three years, starting from the date of the examination.  This means that, during this three-year time period, you will not be required to re-take these tests.  If the selection process for the future announcement is held within one year of the date of this examination and it includes the core exam your score will be automatically applied to that announcement.  However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test.  Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the core test is used.  Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

 

For your reference, a Multiple-Choice Test Preparation Manual is available on the DHR website: http://www.sfdhr.org/modules/showdocument.aspx?documentid=18426.

 

Training and Experience Evaluation (Weight: 50%)

Candidates will be prompted to complete a Supplemental Questionnaire that must be submitted as part of the online employment application process. The Supplemental Questionnaire is designed to measure knowledge, skills and/or abilities in job-related areas.

 

Candidates must achieve a passing score on both the Written Core Examination and the Training and Experience Evaluation in order to be ranked and placed on the eligible list.

 

DATE(S) OF EXAMINATION: Only those applicants meeting the Minimum Qualifications will be notified of the exact date, time and place to report to the examination.

 

CERTIFICATION RULE:

The certification rule used for the eligible list resulting from this selection process will be the Rule of Ten Scores.  The hiring department may conduct additional selection processes to make final hiring decisions.

 

ELIGIBLE LIST:

The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Director of Transportation or the Civil Service Commission.

 

The duration of the eligible list resulting from this examination process will be for 12 months, and may be extended with the approval of the Director of Transportation.

 

Upon approval of the Director of Transportation (see Civil Service Rule 411A.27.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification.  To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use this classification.

 

NOTES:

Make sure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment.  Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes.  Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not  be used for scoring or considered to determine whether you meet the minimum qualifications.

 

Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the SFMTA by phone at 415.701.5003, 415.701.5046 or 415.701.5043 (TTY); or in writing to: SFMTA Human Resources, Merit Section, 1 South Van Ness, 6th Floor, San Francisco, CA 94103.  For further information, contact 415.701.5013 or 415.701.5046.

 

Reasonable Accommodation Request:

Information on requesting reasonable accommodation for persons with disabilities can be found at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

 

Veteran’s Preference:

Information regarding requests for veterans preference can be found at:

http://sfdhr.org/information-about-hiring-process#veteranspreference

 

Seniority Credit in Promotional Exams:

http://sfdhr.org/information-about-hiring-process#senioritycredit

 

Position Based Testing:

http://sfdhr.org/information-about-hiring-process#positionbasedtesting

 

General Information concerning San Francisco Municipal Transportation Agency Employment Policies and Procedures:

Employment Information for the San Francisco Municipal Transportation Agency can be obtained at http://sfdhr.org/information-about-hiring-process, or hard copy at 1 South Van Ness Avenue, 6th Floor. This information, including information regarding appeals of the terms of this announcement, is part of the terms of all announcements.

 

Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

 

The terms of this announcement may be appealed under Civil Service Rule 411A.36.1.  The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis” for establishing the position description, the minimum qualifications and/or the certification rule.  Appeals must include a written statement of the item(s) being contested and the specific reasons(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director.  Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

 

Copies of Application Documents:

Applicants are encouraged to keep copies of all documents submitted.  Submitted documents become a permanent part of the exam records and will not be returned.  The hiring department may require applicants to submit the same documents and/or additional documents at a later date.

 

Right to Work:

All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

 

Women, Minorities, and Persons with Disabilities are encouraged to apply

An Equal Opportunity Employer

 

Exam Type:  Combined Promotive & Entrance

Issued: October 11, 2018

Micki Callahan

Human Resources Director

Department of Human Resources

Recruitment ID Number: 090924

MTA/AQS: 415.701.5003

MTA/RK: 415.701.5046

 

 

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 



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