1070 IS Project Director (IS Applications Project Manager)

Recruitment #PBT-1070-090112


Receipt of applications may close at anytime, but not before Friday, September 21, 2018 by 5:00 P.M.
Applicants are encouraged to submit their application immediately.

This is a Position-Based Test conducted in accordance with Civil Service Rule 111A.

The San Francisco Employees’ Retirement System (SFERS) offers an exceptional opportunity for the right candidate to serve this historic, well established City Department by engaging in interesting and rewarding mission critical work. Established in 1889 as a fund for families and orphans of firefighters and police officers, today the San Francisco Employees’ Retirement System serves more than 71,000 active and retired employees of the City and County of San Francisco and their survivors.

Our Mission

The San Francisco Employees’ Retirement System is dedicated to securing, protecting and prudently investing the pension trust assets, administering mandated benefits programs, and providing promised benefits to the active and retired members of the City and County of San Francisco.

Come join a team of experienced, dedicated professionals in our Information Systems (IS) Division, where we are seeking an IS Applications Project Manager who has both technical and managerial leadership experience and expertise. Lead a team in short-term and longer-term technical projects and the development of new functionality and mission-critical production support.  Under administrative direction, the IS Applications Project Manager at SFERS plans, directs, and coordinates the operations and activities of the IS Applications Team and may manage projects across divisional lines and/or major development projects.

The essential functions of this position include:

  • Reviews departmental project proposals or plans to determine the timeframe, funding limitations, staffing requirements, and allotment of available departmental resources to various project phases.
  • Participates in the development, prioritization, implementation, and execution of IS Division goals, objectives, policies, and procedures.
  • Supervises, evaluates, trains, and coaches IS Applications Team staff and consultants in the performance of their assigned duties, within the parameters of departmental and City and County standards, policies, and procedures.
  • Develops, coordinates, evaluates, and recommends departmental hardware and software purchases and installation plans with vendors, administrators, users, and programmers.
  • Compiles and evaluates complex statistical records and other records to prepare various reports.
  • Reviews and approves technical changes in departmental Oracle/PeopleSoft application programs.
  • Coordinates and conducts IS Applications Team meetings to ensure open and effective communication and teamwork, as well as relaying important departmental updates, policies, procedures, and workload assignments/adjustments.
  • Conducts joint User/IS Applications Team meetings.
  • Acts as a liaison to the City’s Department of Technology for Enterprise technology projects and services. Investigates and resolves complex service or trouble ticket requests.
  • Performs other related duties as assigned/required.

Minimum Qualifications

  1. An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]; AND
  2. Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management.  This experience must include:

a. Two (2) years of supervisory experience; and
b. Two (2) years experience in managing information technology projects including business process analysis and consolidation, overall project control and facilitating among multiple projects and multiple business sections, through the project lifecycle of project initiation, planning, execution, control and closing. Experience must be within the past five (5) years; and
c. Two (2) years experience in managing PeopleSoft (version 9.x) technology teams including the complete upgrade life cycle and implementing Human Capital Management (HCM).

The above minimum qualifications reflect special conditions associated with the position(s) to be filled. They may differ from the standard minimum qualifications associated with this class code.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

  • Possession of a Master’s Degree in Computer Science, Business Administration or closely related field.
  • Experience with Oracle Database.
  • Experience with WordPress website Content Management System.

How To Apply

Applications for City and County of San Francisco jobs are being accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select announcement PBT-1070-090112
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. If you have any questions regarding this recruitment or application process, please contact the examination analyst, Grace Tam, by telephone at 415-487-7028, or by email at Grace.Tam@sfgov.org.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco

Selection Procedures

Supplemental Questionnaire Evaluation (Weight: 100%):

Candidates will be prompted to complete a supplemental questionnaire as part of the online employment application. The Supplemental Questionnaire Evaluation is designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of and demonstrated skills in leading or managing Information Technology software projects; knowledge of and demonstrated skills in Oracle / PeopleSoft applications, including Pension, Payroll, and Human Resources modules; knowledge of and demonstrated ability in Systems Development Life Cycle (SDLC) methodology with emphasis on testing, quality assurance, development, and support/maintenance; demonstrated ability to provide leadership and direction to technical staff to promote positive working relationships; knowledge of pension, payroll, and human capital business processes; ability to communicate effectively in writing; ability to exercise strong judgment, decisiveness, and creativity; and ability to prioritize competing requests and projects.

A passing score must be achieved on the Supplemental Questionnaire Evaluation in order to be ranked on the eligible list.

Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. The department may administer additional selection procedures upon certification in order to make a final hiring decision.

Candidates’ scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Certification: The certification rule for the eligible list resulting from this examination will be Rule of Three Scores. The hiring department may conduct additional selection processes to make final hiring decisions.

Eligible List: The duration of the eligible list resulting from this examination process will be 6 months, and may be extended with the approval of the Human Resources Director. http://www.sfdhr.org/index.aspx?page=20#eligiblelists

Upon approval of the Human Resources Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Reasonable Accommodation Request:

Veteran’s Preference:

General Information concerning City and County of San Francisco Employment Policies and Procedures:

Copies of Application Documents:

Right to Work:

Seniority Credit in Promotional Exams:

Position Based Testing:

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Combined Promotive and Entrance
Issued: September 7, 2018
Recruitment No.: 081717
Micki Callahan, Director
Department of Human Resources
Team: RET/GT (415) 487-7028


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


Powered by JobAps