1061 IS Program Analyst-Assistant

Recruitment #PBT-1061-104084

Introduction

4/3/2020 Update: Announcement deadline has been extended to continuous opening. Applicants who are interested are encourage to apply as soon as possible since the announcement may close at any time. Applicants who already applied under Recruitment PBT-1061-104804 during the filing period March 5, 2020 through April 3, 2020 need not reapply and will be included in the applicant pool.

This announcement has been amended and extended to reflect changes with the application deadline date. Applicants who already applied under Recruitment PBT-1061-104804 during the filing period March 5, 2020 through March 17, 2020 need not reapply and will be included in the applicant pool.

This is a Position Based Test conducted in accordance with Civil Service Commission Rule 111A.

About the San Francisco Public Library
The San Francisco Public Library (SFPL) was named the 2018 Library Journal/Gale Library of the Year and has been recognized as a top innovator by the Urban Libraries Council in establishing forward thinking and progressive approaches to library service. SFPL embraces its role as the most democratic of institutions, providing safe and welcoming facilities for all members of the community. Through a robust array of services and programs, the Library places an emphasis on literacy and learning, digital inclusion, social justice, equity, and healthy communities.
The library system includes the Main Library, an anchor institution in the City's Civic Center, two administrative services buildings and twenty seven branch libraries that serve all neighborhoods throughout the City. With a collection of more than 3.5 million items, and circulation exceeding 10 million each year, the San Francisco Public Library serves over 6.5 million visitors annually. For more information about SFPL, visit http://sfpl.org.

Information Technology Division - Web Services
San Francisco Public Library's Information Technology Division provides equitable and robust access to state of the art technology, maintains an efficient and effective information technology infrastructure and develops an online presence to serve the needs of SFPL users and enhance the experience these users have with SFPL services, resources, and collections.

Position Description
The San Francisco Public Library is seeking an outgoing and motivated IS Programmer Analyst - Assistant to contribute to the development of responsive, accessible and secure websites, tools and databases for SFPL public and staff users. Under general direction of the 1063 IS Programmer Analyst - Senior, the IS Programmer Analyst Assistant will support the alignment of SFPL user needs with system/technology solutions and will analyze, communicate, develop, test, deploy and support changes to SFPL websites and related technologies. The 1061 will undertake training to develop skills and function in a supporting role to the library’s overall web product, as well as supporting efforts to customize the library’s Service Desk Plus ticketing and asset management system. Functions as a member of the Development Operations and Web Services team, communicating effectively orally and in writing and establishing effective working relationships with users, peers, and management.

Essential functions of the position also include:
• Creates and tests workflows, searches functions to enable productivity improvements;
• Identifies user requirements, trains users and troubleshoots problems;
• Creates, maintains and updates code in the Drupal 8 Content Management System (CMS) as well as in the Drupal 7 environment
• Develops and configures back-end elements and front-end features for public and intranet websites using tools such as PHP, HTML, CSS, JavaScript and others
• Creates test plans and performs testing; prepares documentation and instructions;
• Researches and evaluates web technologies; makes recommendations for adoptions and/or purchase of specialized tools;
• Designs and develops HTML and CSS according to the Library’s accessibility policies and W3C guidelines;
• Undertakes training and pursues skill development to gain and expand SharePoint and other technical skills;
• Performs other job-related duties as assigned.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education:
An associate degree in computer science or closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].
Substitution:
Experience in application or software development or programming may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.
Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
Applicants must meet all minimum qualification requirements by the final filing date unless otherwise noted.

Desirable Qualifications:
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
- SharePoint solution and application support
- Experience in developing websites using content management tools such as Drupal
- Knowledge of relational database systems such as MySQL, Microsoft SQL server
- Experience with hands-on coding, particularly CSS, HTML5, PHP and JavaScript
- Understanding of mobile and responsive web designs and solutions
- Ability to develop cross browser/platform compliant code
- Understanding of usability and accessibility (WC3) best practices
- Ability to analyze problems and recommend application of technology for solutions
- Strong communication skills, both oral and written; intense client service orientation

How To Apply

 

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
• Select the desired job announcement PBT-1061-104084
• Select “Apply” and read and acknowledge the information
• Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
• Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Important: All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applicant should attach the following documents online through JobAps at time of application filing; however, resumes will NOT be accepted in lieu of a completed City and County of San Francisco application.

1. Resume (Upload through “Resume” tab)
2. Cover Letter (Upload through “Other Item” tab)
3. Copy of diploma or transcript (Upload through “Transcript” tab)
4. Written verification of qualifying experience as stated in Minimum Qualifications section (Upload through “Other” tab)
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Meiyi Ouyang, by telephone at (415) 437-4886, or by email at meiyi.ouyang@sfpl.org.
Verification:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): Candidates will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.
Supplemental Questionnaire (Training & Experience Evaluation): (Weight: 100%)
Qualifying applicants must complete supplemental questionnaire. The supplemental questionnaire is designed to measure the knowledge, skills and abilities required for the position 1061 IS Programmer Analyst – Assistant. All relevant experience, education and/or training must be on the supplemental questionnaire in order to be reviewed in the rating process.
The information provided on the supplemental questionnaire must be consistent with the information on the application and is subject to verification. Once submitted, applicant responses on the supplemental questionnaire cannot be changed.
Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Note: A passing score must be achieved on Training and Experience Supplemental Questionnaire in order to continue in the selection process.

Additional Selection Processes: The hiring department may administer additional position-specific selection procedures prior to making final hiring decisions. Only those candidates whose qualifications most closely meet the needs of the Department will continue in the departmental selection process. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be 12 months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please seehttps://sfdhr.org/sites/default/files/documents/Forms-Documents/Position-Count-by-Job-Codes.pdf.
Certification:
The certification rule for the eligible list resulting from this examination will be Rule of Five (5). Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Requests: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities

Information regarding requests for Veterans Preference can be found at: 
http://sfdhr.org/information-about-hiring-process#veteranspreference

Seniority Credit in Promotional Exams: Information regarding seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit

General Information concerning City and County of San Francisco Employment Policies and Procedures: Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents: Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Exam Type: CPE
Issued: March 5, 2020
Micki Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-1061-104084
LIB/MO/415.437.4886

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.

 


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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