0941 Manager VI - Director of Dental Services
|Specialty||Director of Dental Services|
|Date Opened||2/13/2019 08:00:00 AM|
|Salary||$149,916.00 - $191,308.00/year|
|Job Type||Permanent PBT|
0941 MANAGER VI - DIRECTOR OF DENTAL SERVICES
Applicants are encouraged to file immediately as this recruitment may close at any time,
but no earlier than February 28, 2019
The San Francisco Health Network (SFHN) is a community of top-rated clinics, hospitals, and programs operated by the San Francisco Department of Public Health (SFDPH). We connect San Franciscans to quality health care, annually serving more than 100,000 people, by providing continuous care for people wherever they are – in clinics, hospitals, at home, in jail, in transitional housing or on the streets. As the City and County of San Francisco’s (CCSF) public health system, we also provide emergency, trauma, mental health, and substance use care to any San Franciscan who needs it. The SFHN celebrates San Francisco’s diversity, serving individuals and families of all backgrounds and identities, regardless of immigration status or lack of insurance and is dedicated to empowering all San Franciscans, without exception, to live the healthiest lives possible.
Under policy direction of the SFHN’s Director of Ambulatory Care, the 0941 Manager VI – Director of Dental Services oversees the delivery of oral healthcare services within the SFHN Primary Care health centers; collaborates with the SFHN Primary Care Leadership Team, Maternal, Child, and Adolescent Health (MCAH), and with managers of each of health center providing dental services; functions as the SFDPH liaison, with other City departments and offices that offer oral health services, including the San Francisco Unified School District, the San Francisco Community Clinic Consortium, and Project Homeless Connect; promotes and coordinates oral health activities that enhance the public health, including collaboration with local dental schools to promote teaching and research in the areas of dentistry and oral health. The 0941 Manager VI – Director of Dental Services has primary responsibility for planning and directing all clinic based SFDPH dental activities, as well as coordinating dental services across the City.
The 0941 Manager VI – Director of Dental Services performs the following essential job functions:
- Plans, directs, and oversees the activities and resources of SFHN Dental Services;
- Ensures the assessment and treatment of dental services for dental patients are in compliance with applicable laws and contracts;
- Hires, supervises, and evaluates the work of the SFHN Dental Services staff, including Dentists, Dental Hygienists, and Dental Aides;
- Manages the budget and staffing planning for each budget cycle, including anticipating new needs and/or creating new business plans;
- Represents SFHN Dental Services on all appropriate committees, community organizations, agencies, governing bodies, and regulatory systems;
- Oversees all aspects of the Epic Electronic Health Record implementation project as it relates to SFHN Dental Services, including developing workflows, ensuring staff training and proper use of the new system;
- Manages SFHN Dental Services facilities’ needs, including maintenance, new buildings, remodeling of existing clinical sites; and
- Participates in direct patient care/clinical activities as part of Dental Services.
The 0941 Manager VI – Director of Dental Services performs other related duties as assigned/required.
Compensation and Benefits:
The normal annual salary range is $149,916 - $191,308. Appointment above the maximum of the normal range may be considered based on documented and substantiated recruitment and retention issues or exceptional skills. A special approval process is necessary for appointment above the normal salary range.
In addition to a competitive salary, other outstanding benefits offered with this position include:
- Medical, Dental, and Life Insurance; Long-term Disability Plan;
- Flexible Spending Accounts; Municipal Executives Flexible Credits;
- Defined Retirement Plan; Deferred Compensation; and Social Security;
- Paid Management Training Program; Wellness Program;
- Vacation/Holiday/Sick Time; and Administrative Leave
For additional information about the CCSF benefits package, please visit:
- Possession of a valid license to practice dentistry issued by the Dental Board of California (SEE CONDITIONS OF EMPLOYMENT); AND
- Four (4) years (equivalent to 8,000 hours) of experience managing a health care entity, all of which must include supervising professionals; AND
- One (1) year (equivalent to 2,000 hours) of dentistry practice experience.
CONDITIONS OF EMPLOYMENT
Applicants possessing a valid license to practice dentistry from another state within the United States of America may participate in this examination process and if successful, be placed on the resulting eligible list/score report, but the selected candidate will NOT be appointed/hired until they obtain a valid license to practice dentistry issued by the Dental Board of California.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
- One year of experience with an electronic health record
- Experience using principles, practices, and techniques of program planning, development and evaluation as applied to a health care setting in a multicultural environment
- Knowledge of principles, practices and techniques to ensure compliance with State and Federal regulations
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
Verification of required education typically must be a photocopy of the degree or transcript from an accredited college or university.
Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative. City and County of San Francisco (CCSF) employees do not need to submit verification of their City employment, but must submit written verification of outside experience. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.
Verification of required licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
- Select the desired job announcement
- Select “Apply” and read and acknowledge the information
- Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
- Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding this recruitment or application process, please contact the exam analyst, Yvette Gamble, by telephone at (415) 554-2911 or by email at email@example.com
Minimum Qualification Supplemental Questionnaire: (Weight: Qualifying)
Applicants will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Minimum Qualification Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training, and license. The Minimum Qualification Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications. Once submitted, applicant responses cannot be changed.
Management Test Battery: (Weight: 100%)
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343.
A passing score must be achieved on the Management Test Battery in order to continue in the selection process.
This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.
Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.
The certification rule for the eligible list/score report resulting from this examination will be Rule of the List Scores. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list/score report resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.
After the eligible list/score report is finalized/adopted:
- The department may administer additional selection procedures to make a final hiring decision (e.g. interviews, written exercise, etc.).
- Applicants meeting the Minimum Qualifications are not guaranteed advancement through all steps of the selection process.
As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:
- Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
- Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Having a conviction history does not automatically preclude you from a job with the City.
If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.
Disaster Service Workers
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Statement on Equity, Diversity, and Inclusion:
At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.
Valid licensure/certification/registration as a requirement to perform the job must be kept current throughout duration of employment. Failure to demonstrate/show proof of possession of required valid licensure/certification/registration may result in dismissal and/or termination of employment.
Note on Electronic Health Record (EHR):
The Department of Public Health (DPH) is implementing a unified Electronic Health Record (EHR) system and DPH employees must demonstrate competency in the use of the system that is appropriate for their classification as a condition of employment.
Note on Personal Protective Equipment (PPE):
Some positions in the Department of Public Health will require the use of personal protective equipment (PPE), including but not limited to gloves, gowns, eye and face protection, and face-fitting respirators. The requirement for the use of PPE may come on short or no notice. Facial hair or any condition that interferes with a face-fitting respirator’s seal (i.e. comes between the sealing surfaces of the respirator and the wearer’s bare skin) is not permitted when face-fitting respirators are worn, including during initial or periodic respirator fit-testing.
Employees who choose not to shave and do not have either American Disabilities Act (ADA) or Equal Employment Opportunity (EEO) Accommodations do not have the right to alternate work assignments or the option of using a loose-fitting Powered Air Purifying Respirator (PAPR) in place of a Face Fitting Respirator.
Prior to appointment, at the Department’s expense, applicants may be required to take a tuberculosis (TB) screening test, medical examination, and/or drug test.
Terms of Announcement:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobapscloud.com/sf.
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.
Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.
Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.
Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at:
Information regarding requests for Veterans Preference can be found at:
Seniority Credit in Promotional Exams:
Information regarding seniority credit can be found at:
Exam Type: CPE
Issued: February 13, 2019
Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-0941-092490
DPH/YG/(415) 554-2911 (MCCP# 81-274, #01140282)
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.
Click on a link below to apply for this position:
|Fill out the Supplemental Questionnaire and Application NOW using the Internet.|
|View and print the Supplemental Questionnaire.||This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.|