0931 Manager III - Employee & Labor Relations Manager
|Department||Human Services Agency|
|Date Opened||8/29/2018 08:00:00 AM|
|Filing Deadline||9/20/2018 5:00:00 PM|
|Salary||$57.98 - $74.00/hour; $10,049.00 - $12,827.00/month; $120,588.00 - $153,920.00/year|
|Job Type||Permanent PBT|
This is a Position-Based Test conducted in accordance with Civil Service Rule 111A.
This announcement has been amended and extended to reflect changes with the Minimum Qualifications. Applicants who already applied under Recruitment PBT-0931-902975 during the filing period August 29, 2018 through September 7, 2018 need not reapply and will be included in the applicant pool.
9/6/18: Extended filing deadline to September 19, 2018
9/7/18: Extended filing deadline to September 20, 2018
San Francisco’s Human Services Agency (SFHSA) is the central resource which delivers public assistance, child welfare, and aging and adult services to the citizens of San Francisco. Its mission is to promote well-being and self-sufficiency among individuals, families and communities in San Francisco. HSA was formed in 2004 with the merger of two previously existing city departments, the Department of Human Services and the Department of Aging and Adult Services. The Office of Early Care and Education joined the Agency in 2014.
Under general direction, the Employee/Labor Relations Manager manages a team of professional Human Resources Analysts performing a variety of Human Resources functions in the areas of Labor Relations, MOU contract language interpretation and Union contract negotiations. The Employee/Labor Relations manager may represent the Agency with other City departments and Commissions for Human Resources related matters and may serve in an acting capacity in the absence of the HR Director or other HR Managers.
Essential Duties and Responsibilities
- Writing, developing, and implementing policies and procedures regarding labor relations, disability management, civil rights, workers' compensation, ergonomic awareness, and payroll.
- Providing guidance and advice on all aspects of employee/labor relations to line staff, managers, executives and other stakeholders.
- Managing, supervising, leading, directing and representing the Agency in negotiations, meet and confer sessions, disciplinary actions and other employee/labor relations matters.
- Reviewing, monitoring, leading and directing the work of professional and support staff in all aspects of employee/labor relations matters; ensuring timely, accurate and complete compliance with all employee/labor relations related laws, rules, policies and procedures.
- Preparing and representing the Agency before Boards, Commissions, and other relevant stakeholders.
- Preparing accurate and timely written and verbal responses to employee/labor relations matters.
- Conducting training on a variety of employee/labor relations related topics.
- Possession of a Bachelor's degree from an accredited college or university in Business Administration, Human Resources, Public Administration, Industrial/Organizational Psychology, or related field; AND
- Five (5) years (equivalent to 10,000 hours) of professional human resources experience performing duties that include significant assignments in the areas of labor relations, employee disciplinary processes, classification and compensation, personnel administration, and the management of human resources functions. Work in these areas must include: consulting, advising and informing department, agency, or company managers/supervisors on human resources related matters; interpreting and enforcing human resources/employment related rules, regulations and policies; presenting organizational or human resources related issues to department, agency, or company managers; and use of standard office computer applications. Qualifying experience must include three (3) years (equivalent to 6,000 hours) of experience supervising human resources professionals.
A. Additional qualifying work experience as described above may substitute for the required education on a year-for-year basis for up to two (2) years. One year (2000 hours) of additional qualifying work experience will be considered equivalent to 30 semester units/45 quarter units.
B. Specific advanced degrees may substitute for one year of the required work experience: a Master’s Degree in Human Resources Management, Industrial/Organizational Psychology, Public Administration, Business Administration; or a Juris Doctorate.
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.
- Knowledge of Labor Laws
- Two (2) years of professional work experience in Disability Management, Worker’s Compensation, Payroll, and Civil Rights
Applicants must meet the Minimum Qualification requirements by the final filing date unless otherwise noted.
VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
How To Apply
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.
- Select the desired job announcement
- Select “Apply” and read and acknowledge the information
- Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
- Follow instructions on the screen
Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.
Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org).
Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.
Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
If you have any questions regarding this recruitment or application process, please contact the exam analyst Mirna Palma by telephone at 415-557-5665 or by email at email@example.com.
Written Exam - Management Test Battery (40%)
Supplemental Questionnaire Examination (60%)
Management Test Battery (Weight: 40%):
Candidates will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=343. Please note: this examination is only held in San Francisco. A passing score must be achieved on the Management Test Battery to continue in the selection process.
A passing score must be achieved on the Management Test Battery in order to continue in the selection process.
This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.
Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.
Supplemental Questionnaire Examination: (Weight: 60%)
Applicants who pass the Management Test Battery will be eligible to have their Supplemental Questionnaires scored. The Supplemental Questionnaire must be completed and submitted at the same time as the online application. The Supplemental Questionnaire has been designed to measure knowledge, skills and/or abilities in job-related areas which may include but not be limited to: knowledge of federal, state, and local rules and regulations; knowledge of the principles and practices of personnel management; knowledge of labor relations; and written communications ability.
The certification rule for the eligible list resulting from this examination will be Rule of the List. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.
The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.
The duration of the eligible list resulting from this examination process will be of six (6) months, and may be extended with the approval of the Human Resources Director.
Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see http://www.sfdhr.org/Modules/ShowDocument.aspx?documentID=21246. Search that document by title or job code to see which departments use the classification.
As part of the selection process an image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) history will disqualify you as a candidate based on the specific requirements of the position to which you are applying. If selected for fingerprinting, the hiring department will contact you to schedule an appointment.
Candidates applying for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
Candidates applying for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.
Disaster Service Workers
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at www.jobaps.com/sf. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
Seniority Credit in Promotional Exams:
Information regarding seniority credit can be found at:
Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies
Reasonable Accommodation Request: Information on requesting reasonable accommodation for persons with disabilities can be found at: http://www.sfdhr.org/index.aspx?page=20#reasonableaccommodation
Clerical Errors: May be corrected by the posting of the correction on the Department of Human Resources website at: http://www.sfdhr.org/index.aspx?page=20#announcementsdefinitions
General Information: Concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20
Driver’s License requirement: Most positions require a valid California’s driver’s license: http://www.sfdhr.org/index.aspx?page=20#license
Veteran’s Preference: http://www.sfdhr.org/index.aspx?page=20#veteranspreference
Right to Work: All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States. http://www.sfdhr.org/index.aspx?page=20#identification
Exam Type: CPE
Issued: August 29, 2018
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID Number: PBT-0931-902975
All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.