0923 Manager II - Rates Administrator

Recruitment #PBT-0923-091149

Introduction

 0923 Manager II - Rates Administrator

San Francisco Public Utilities Commission

PBT-0923-091149

Amended and re-issued on February 15, 2019 to reflect changes in the Minimum Qualifications.
Applicants who filed during the period of February 1, 2019 through February 14, 2019 need not re-apply.

This is a Position-Based Test conducted in accordance with Civil Service Rule 111A.

Who are we? 

SAN FRANCISCO PUBLIC UTILITIES COMMISSION (SFPUC)

Headquartered in San Francisco, we have 2,300 employees working in seven counties with a combined annual operating budget of over $900 million. 

OUR MISSION: to provide our customers with high quality, efficient, and reliable water, power and wastewater services in a manner that is inclusive of environmental and community interests, and that sustains the resources entrusted to our care.

OUR VISION: We are an innovative utility leader, recognize for excellent results in service, safety, stewardship, and inclusiveness. 

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at www.sfwater.org

POSITION DESCRIPTION: The Rates Administrator reports to the Director of Financial Planning and is a key member of the SFPUC's Financial Planning Team. This role is responsible for rate administration and development, the administration of the financial provisions of the Water Supply Agreement with wholesale customers, as well as revenue projections and long term financial plans.

ESSENTIAL FUNCTIONS

  • Directs the development, implementation and administration of water, sewer and power rates and charges.
  • Responsible for all rate-related information requests from the public, policy makers, and or senior management.
  • Directs, analyzes & administers cost of service studies as required by the City Charter.
  • Provides accurate, consistent and timely financial, statistical and economic cost-of-service information for use by management.
  • Represents the SFPUC in rate-related matters at Commission, Board, Rate Fairness Board, media, SFPUC customers, community group workshops and to other agencies.
  • Serves in a key leadership role both in terms of supervising a team of skilled professional staff as well as serving as the trusted SFPUC subject matter expert on utility rates.
  • Develops and administers contractual rates as needed for water, sewer and power services.
  • Administers audits related to contractual rates.
  • Supports the development of the SFPUC 10-Year Financial Plan.
  • Sets a high standard for quality assurance and quality control for their work product.
  • Develops reports for senior management and or policymakers.
  • Participates in the budget development, review and approval process for Board of Supervisors.
  • Participates in the structuring of position assignments to meet organizational needs and strategic business goals, plans, programs and initiatives.
  • Provides direction, assistance and advice to other staff.

The Ideal Candidate 

We are seeking a confident, results-oriented leader who is passionate about public service. The ideal candidate will stay current with best practices and trends in water treatment operations and maintenance to ensure efficiency and so that department goals continue to be met. They will also enjoy working in a fast-paced, supportive environment where professionalism, teamwork, and an appreciation for fun are valued.  

The Leadership Competency Model illustrates what it means to be successful for any leader at the SFPUC, supporting our commitment to organizational excellence. The ideal candidate will have a demonstrated track record and ability to exercise the following competencies:

  • Accountability - Inspires trust by acting with integrity, honesty, and fairness. Defines and holds staff accountable for measurable, high quality, timely, and cost-effective results, as well as compliance with all rules, policies, and procedures.
  • Adaptability - ​Adjusts, perseveres, and succeeds in meeting objectives despite rapidly shifting environment, demands, and resources. Alters approaches to most effectively address different situations and people. Responds positively to tasks and situations outside of comfort zone.
  • Decision Making and Problem Solving - ​​Takes ownership of problems and makes timely, responsible, transparent, and clear decisions. Designs and implements creative solutions utilizing functional expertise or perspective. Communicates with team to ensure all members clearly understand the problem to be solved.
  • Relationship Management - Leverages outstanding communication skills to build open, honest, and respectful relationships. Develops networks and lasting partnerships across boundaries to maintain strategic relationships and achieve common goals. Engages and works collaboratively with other departments.

EQUAL EMPLOYMENT OPPORTUNITY: The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Minimum Qualifications

The Minimum Qualification guidelines for management classifications can be referenced here. Please note, additional qualifications (i.e., desirable qualifications) may apply to a particular position and will be stated on the exam/job announcement.

Education:

  • Possession of a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Finance, Public Policy, Accounting or closely related field; AND

Experience:

  • Four (4) years of progressively responsible professional experience as a financial analyst. 

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring. 

  • Financial analyst experience in utility rates setting for a large urban municipality;
  • Two (2) years of supervisory experience;
  • Certified Public Accountant (CPA) License

Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative.

Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2.

Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.

Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Need help completing the application?

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

We communicate by email.

You may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org). You will receive a confirmation email that their online application has been received in response to every announcement for which they file.  You should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

Word of advice:

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Have questions about the application process?

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Tiffany Tran, by telephone at 415-554-2416, or by email at tdtran@sfwater.org.

Selection Procedures

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying): 

Applicants will be prompted to complete a Supplemental Questionnaire as part of the online employment application. This Supplemental Questionnaire is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications for this position. Applicants must also complete the official application. It is essential that applicants provide complete information in identifying their education, experience and training. Applicant responses to the Supplemental Questionnaire will be used to evaluate if the applicant possesses the required minimum qualifications.

Supplemental Questionnaire Evaluation (Weight: 60%): 

Applicants will be prompted to complete a Supplemental Questionnaire Evaluation as part of the employment application process. The Supplemental Questionnaire Evaluation will be emailed to qualified candidates and is designed to measure the knowledge, skills and abilities required for the 0923 Manager II – Rates Administrator position. All relevant experience, education and/or training must be on the supplemental questionnaire in order to be reviewed in the rating process.

The information provided on the Supplemental Questionnaire Evaluation must be consistent with the information on the application and is subject to verification. Once submitted, applicant responses on the Supplemental Questionnaire Evaluation cannot be changed.  Only those applicants who pass the Supervisory Test Battery will receive a score on the Supplemental Questionnaire Evaluation. 

Candidates will be placed on the eligible list in rank order according to their final score. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Note: A passing score must be achieved on all examination components in order to be placed/ranked on the resulting Eligible List.  Candidates will be placed on the eligible list in rank order according to their final score.

Supervisory Test Battery: (Weight: 40%)

Applicants will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication & Conflict Management. For more information about this Supervisory Test (and a suggested reading list) please visit: http://www.sfdhr.org/index.aspx?page=325

This is a standardized examination, and, therefore, test questions and answers are not available for public inspection or review.

A passing score must be achieved on the Supervisory Test Battery in order to continue in the selection process.

Scores attained on the Supervisory Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Supervisory Test Battery. The Supervisory Test Battery may be used for many other classes; therefore your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Supervisory Test Battery, your score will be automatically applied to that announcement, however, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Supervisory Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Supervisory Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Certification Rule: 

The certification rule for the eligible list resulting from this examination will be Rule of the List. The hiring department may conduct additional selection processes to make final hiring decisions.

Eligible List: 

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six (6) months, and may be extended with the approval of the Human Resources Director.

Upon approval of the Human Resource Director (see Civil Service Rule 111A.26.5), the eligible list/score report resulting from this announcement may be used by other departments that also use this classification or a similar classification. To find other Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246

Conviction History

As a selected candidate for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a selected candidate. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are a selected candidate, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Conclusion

Terms of Announcement and Appeal Rights:

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

Reasonable Accommodation Request: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://www.sfdhr.org/index.aspx?page=20#applicantswithdisabilities

Veteran’s Preference: Information regarding requests for Veterans Preference can be found at: http://www.sfdhr.org/index.aspx?page=20#veteranspreference

Seniority Credit in Promotional Exams: Information regarding requests for seniority credit can be found at: http://www.sfdhr.org/index.aspx?page=20#senioritycredit
[Remove language if Entrance exam]

General Information concerning City and County of San Francisco Employment Policies and Procedures: http://www.sfdhr.org/index.aspx?page=20

Copies of Application Documents: http://www.sfdhr.org/index.aspx?page=20#copies  Right to Work: http://www.sfdhr.org/index.aspx?page=20#identification. All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.

Amended and re-issued on February 15, 2019: Announcement re-issued to reflect changes in the Minimum Qualifications

Exam Type: Combined Promotive and Entrance
Issued: February 1, 2019
Micki Callahan, Human Resources Director
Department of Human Resources
Recruitment ID: 091149/01108405
PUC - TT /415.554.2416

Benefits

All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.



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