7449 Sewer Service Worker

Recruitment #CBT-7449-901882



Applicants are encouraged to file immediately as this recruitment may close at anytime, but no earlier than June 29, 2018

Position Description

Under general supervision, the Sewer Service Worker performs a wide variety of sewer construction, inspection, repair and maintenance tasks, which include use of computerized machinery, observes regulations and safety practices, and makes contact with the general public in connection with sewer activities. Performs related duties as required.

Essential functions of this position include:

  • Responding to service calls requesting maintenance of the sewer system directly and from 311 via Computerized Maintenance Management System (CMMS)
  • Investigating and resolving complaints and issues relating to sewer maintenance work
  • Inspecting sewer lines and grading defects by walking sewer lines or using high definition closed circuit television cameras
  • Identifying and marking dig-up locations
  • Reading and interpreting paper and electronic sewer maps in order to determine flow, plan repairs, etc.
  • Observing personal safety practices
  • Ensuring that safety regulations are observed by service crews
  • Performing excavations using hand tools and heavy power tools such as air hammers and air compressors
  • Cleaning sewer structures using hydraulic methods (e.g. combined sewer cleaners, etc.)
  • Planning, organizing and leading field crews when required
  • Ensuring all street openings are properly barricaded and in safe condition
  • Contacting and communicating with the public in connection with sewer maintenance work
  • Preparing daily work and time reports
  • Using a computer to enter data and compile reports in Maximo and WinCan/PipeLogix
  • Performing work order quality assurance
  • Documenting sewer maintenance activities.

Nature of Work

Requires sustained physical effort involving considerable standing, lifting, bending and working in a confined space; exposure to working conditions where moderately serious injuries may occur; continuous exposure to extremely disagreeable working conditions involving work with confined spaces, dealing with raw sewage and sewer vermin; ability to lift 50 pounds or more.

Minimum Qualifications

1. Two (2) years of experience in the repair, construction, inspection and maintenance of municipal sewer systems; AND

2. Possession of a current valid California driver’s license

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Verification of qualifying work experience must be on letterhead from employer, and must include job title(s), duties, dates of service and must be signed by an authorized representative of the employer. San Francisco City and County employees do not need to submit verification of their qualifying City employment, but must submit verification of any qualifying non-City experience. San Francisco City and County employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule

Failure to submit verification documentation may result in rejection of application or ineligibility for employment.

Verification may be submitted via the following ways:
• With online application during filing period by uploading through JobAps, OR
• E-MAIL to jvillanueva@sfwater.org with subject “7449 VERIFICATION”



Information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. Note: Resumes may be attached to the application; however, resumes will not be accepted in lieu of a verification of experience and/or education.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

·         Select the desired job announcement

·         Select “Apply” and read and acknowledge the information

·         Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”

·         Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.


Selection Procedures

Written Exam (Weight –100%):
Candidates will be invited to participate in a written exam designed to measure their relative knowledge, skills and abilities in job-related areas identified as critical for successful performance. These may include but are not limited to: knowledge of safety practices and the laws and regulations governing sewer service work; knowledge of sewer maintenance equipment; ability to use sewer maintenance equipment; knowledge of safety procedures; written communication, public relations and decision-making skills.

This is a standardized examination, and therefore, test questions and answers are not available for public inpsection or review. Qualified candidates will be notified of the exact date, time and location of the examination.

Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director.

Note: Ensure your application and any attachments to the application submitted at the time of filing are complete and accurate and include details on all experience, education, training and other information that qualifies you for this recruitment. Failure to submit a complete and accurate application at the time of filing may result in your ineligibility for this recruitment or inability to receive full credit for scoring purposes. Any new information concerning work experience, education, training and other information that is submitted after the filing deadline may not be used for scoring or considered to determine whether you meet the minimum qualifications.

CERTIFICATION: The certification rule for the eligible list resulting from this examination process will be Rule of Three Scores. The hiring department may conduct additional selection processes to make final hiring decisions.

ELIGIBLE LIST: The eligible list resulting from this examination is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be of 12 months, and may be extended with the approval of the Human Resources Director.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.



Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.

General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.

Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.

Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: 

Information regarding requests for Veterans Preference can be found at: 

Seniority Credit in Promotional Exams: 
Information regarding seniority credit can be found at:

Exam Type:  CPE
Issued:  May 25, 2018
Micki  Callahan
Human Resources Director
Department of Human Resources
Recruitment ID Number: CBT-7449-901882 (01115651)


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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