1686 Auditor III

Recruitment #CBT-1686-903069


This announcement was clerically amended on 11/28/2018 to reflect a change to the certification rule.

City and County of San Francisco

Controller’s Office

1686 Auditor III


The Office of the Controller’s mission is to ensure the City and County of San Francisco’s financial integrity and promote efficient, effective and accountable government. Its vision is to be a model for good government and to make the City a better place. The City Services Auditor has actively and successfully assisted the Controller in fulfilling its mission by providing best in class audit services that assist City leadership in making strategic decisions to improve the economy, efficiency, and effectiveness of government services. In the past six years, the audit organization has:


  • Received three national awards from the Association of Local Government Auditors recognizing the quality of audits and the impacts of how the audits have shaped city policies.
  • Passed (without deficiencies) the triennial peer review required by Generally Accepted Government Auditing Standards in 2011 and 2014.
  • Issued a total of 898 recommendations in the past two fiscal years, with a citywide recommendation implementation rate of 97 percent after two years.
  • Developed and successfully implemented mission-critical audit programs, including those related to construction and capital programs, IT and cybersecurity auditing, and various citywide key business processes.
  • Successfully managed a highly-regarded Whistleblower Program that receives, investigates, and/or refers more than 300 complaints per year, and, on an average, sustains about 20 to 30 percent of those complaints.
  • Received the 2016 David M. Walker award from the National Intergovernmental Audit Forum for excellence in government performance and accountability, through the Director of City Audits’ leadership. 


The City’s 1996 Charter designates the Controller as the chief accounting officer and auditor for the City and County. The City and County has a budget of over $10 billion of which two-tenths of one-percent is annually legislatively mandated to the City Services Auditor. To fulfill his role as the City Auditor, the Controller designates his audit authority to the Director of City Services Auditor and together they fulfill these legislative mandates as a condition of his audit authority by:


  • Reporting on the level and effectiveness of San Francisco's public services and compare the City to other public agencies;
  • Conducting performance and financial audits of City departments, contractors, and functions; and
  • Running a whistleblower complaints hotline and website and investigating reports of waste, fraud and abuse of City resources.

Under general direction, assigns, directs and supervises the activities of auditors.  Supervises the planning, organization and conduct of performance, compliance, information technology, and financial and/or forensic audits, investigations, program evaluations and analytical activities to study, analyze and review policies, management and operations of governmental agencies, vendors, contractors and other parties that do business with the City and County of San Francisco; and performs related research and duties as assigned.  Essential duties for this position include, but are not limited to:



  • Supervises, supports, and provides leadership on all phases of audits, reviews, assessments, and investigations including planning, data gathering, conducting interviews, data analysis and testing, reconstructing records and data that may have been destroyed or falsified, evaluating internal controls, findings development, and report writing in accordance with office policies and professional auditing standards.
  • Leads, supervises, and supports the processing, investigation, and reporting of complaints from the whistleblower program.
  • Leads and executes information technology (IT) audits and reviews for a variety of departments and agencies.
  • Ensures the development of value-added recommendations to strengthen City practices, operations, and controls.
  • Reviews staff’s written work and deliverables for completeness, technical and grammatical accuracy, clarity, organization, content, and tone, and to ensure that project objectives and professional standards are met.
  • Develops and maintains an understanding of complex aspects of City departments, programs, activities, and operations.
  • Orally presents audits, project results, status, and other related information at public hearings and to a variety of audiences, including meetings with and presentations to stakeholders, departmental management, City leadership, and staff.


  • Supervises, coaches, mentors, trains, and evaluates Auditor I/II and analytical and/or administrative support staff.
  • Completes and manages staff performance plans and evaluations.
  • Meets regularly with staff individually, in teams, and as a unit to monitor performance, track project budget and schedules, provide information and constructive feedback, and encourage team members to challenge themselves and actively contribute to team effort and growth.
  • Builds and fosters highly creative teams that are cohesive, collaborative and able to perform at levels commensurate with the organization’s strategic objectives.
  • Resolves conflict in a positive and constructive manner.
  • Builds and maintains relationships with City leadership, department management and staff, and stakeholders to achieve maximum effectiveness and gain their trust and respect.
  • Administers and monitors leave and reporting attendance for staff.
  • Oversees multiple audits while actively participating in other critical unit initiatives, adjusting to shifting priorities while meeting key deadlines.


  • Manages and coordinates with contractors, including developing, monitoring, and reviewing consultant project deliverables and contracts.
  • Collaborates and maintains close contact with Director of City Audits and other managers regarding project progress and problems and other concerns that could affect the organization.
  • Maintains appropriate involvement in unit oversight, decision making and problem solving. Leads and assists in development of work plans, policies and procedures and organizational efforts, including identifying audit priorities and coordinating projects to ensure effective unit practices. Recommends, develops, and assists in implementing operational and organizational changes and improvements.
  • Provides assistance in staff recruitment and selection. Interacts regularly with stakeholders to obtain feedback and ascertain ways to improve audit processes and results.
  • Maintains professional proficiency through continuing professional education, participation in professional associations, and remaining current with industry trends, emerging risks, and innovative audit methods.
  • Maintains an appropriate level of confidentiality and sensitivity.
  • Performs other related duties and responsibilities as required.

Minimum Qualifications

Possession of a baccalaureate degree from an accredited college or university preferably in business or public administration, accounting, finance, statistics, the social sciences, English, or a related field.

Four (4) years of verifiable professional auditing or related analytical experience; strong understanding of local government operations; demonstrated expertise in government auditing standards and auditing principles and practices.

A master’s degree in business or public administration, accounting, finance, statistics, or a related field may be substituted for one (1) year of the required experience

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

How To Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit www.jobaps.com/sf to register an account (if you have not already done so) and begin the application process.

  • Select the desired job announcement
  • Select “Apply” and read and acknowledge the information
  • Select either “I am a New User” if you have not previously registered, or “I have Registered Previously”
  • Follow instructions on the screen

Computers are available for the public (from 8:00 a.m. to 5:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor, San Francisco.

Applicants may be contacted by email about this announcement and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date.  Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter.  To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org)

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file.  Applicants should retain this confirmation email for their records.  Failure to receive this email means that the online application was not submitted or received.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline.  Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carlos Benitez, by telephone at (415) 554-7530, or by email at Carlos.benitez@sfgov.org

Selection Procedures

Minimum Qualification Supplemental Questionnaire: (Screening) Applicants will be prompted to complete a Qualifying Supplemental Questionnaire as part of the online application process. All applicants must complete the Supplemental Questionnaire and it must be submitted with the application by the final filing deadline. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Responses to the Supplemental Questionnaire are not scored and are used to assist in determining if applicants meet the minimum qualifications for the position.

Supplemental Questionnaire (Examination): (Weight: 100%) Candidates who meet the minimum qualifications will be emailed the Supplemental Questionnaire at a later date.  The Supplemental Questionnaire is designed to measure knowledge, skills and/or abilities in job-related areas which may include, but not be limited to: knowledge of auditing standards and procedures; critical thinking and analytical ability;  skills in computer applications; written communication skills; interpersonal communication skills; organizational, time management and project management skills; leadership ability and ability to identify risks to the organization.  A passing score must be achieved on the Supplemental Questionnaire Evaluation in order to continue in the selection process.  Candidates who do not respond to the Supplemental Questionnaire by the deadline provided will not be eligible to continue in the examination process and will not be added to eligibility list resulting from this process.

To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com).

Eligible List/Score Report:
A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be six months, and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

The certification rule for the eligible list resulting from this examination will be Rule of Ten Scores.  Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Conviction History

As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances, such as:

  • Candidates for positions with the Unified School District and the Community College District may be disqualified from consideration should their conviction history not meet the standards established under the California Education Code.
  • Candidates for positions with the Recreation and Park Department may be disqualified from consideration should their conviction history not meet the standards established under California Public Resources Code 5164.

Having a conviction history does not automatically preclude you from a job with the City.

If you are selected as a finalist, the hiring department will contact you to schedule a fingerprinting appointment.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


Terms of Announcement and Appeal Rights

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at www.jobaps.com/sf.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.


General Information concerning City and County of San Francisco Employment Policies and Procedures:
Important Employment Information for the City and County of San Francisco can be obtained at http://sfdhr.org/information-about-hiring-process or hard copy at 1 South Van Ness Avenue, 4th Floor.


Copies of Application Documents:
Applicants should keep copies of all documents submitted, as these will not be returned.


Right to Work:
All persons entering the City and County of San Francisco workforce are required to provide verification of authorization to work in the United States.


Requests: Applicants with disabilities who meet the minimum eligibility requirements for this job announcement can find information on requesting a reasonable ADA Accommodation at: http://sfdhr.org/information-about-hiring-process#applicantswithdisabilities Information regarding requests for Veterans Preference can be found at: http://sfdhr.org/information-about-hiring-process#veteranspreference


Seniority Credit in Promotional Exams: 
Information regarding seniority credit can be found at:


Exam Type:  CPE
Issued:  November 26, 2018
Amended: November 28, 2018
Micki  Callahan

Human Resources Director
Department of Human Resources
Recruitment ID Number: 903069


All employees hired on or after January 10, 2009 will be required (pursuant to San Francisco Charter Section A8.432) to contribute 2% of pre-tax compensation to fund retiree healthcare. In addition, most employees are required to make a member contribution towards retirement, ranging from 7.5%-13.25% of compensation. For more information on these provisions, please contact the personnel office of the hiring agency.

For more information about benefits, please click here.


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