City and County of San Francisco

Under general direction from higher-ranking officers, the H-23 Emergency Medical Services (EMS) Lieutenant organizes, supervises and augments the deployment of the dynamic ambulance and EMS response fleet assigned to the EMS Division. The EMS Lieutenant schedules EMS staff and collaborates on EMS coverage with other Departmental Bureaus and Divisions, as well as private partners. The EMS Lieutenant also assists with fleet and facility maintenance and equipment deployment. The EMS Lieutenant will also prepare and provide training, and perform other related duties as required. The EMS Lieutenant shall also monitor, evaluate and counsel subordinates if necessary. The EMS Lieutenant may also be required to perform other duties as assigned.

 

The EMS Lieutenant is the first level manager in the EMS class series and serves as an administrative supervisor. This individual reports to the respective EMS Captain and/or Section Chief.

 

The EMS Lieutenant supervises uniformed EMS subordinates and other auxiliary civilian personnel.

 

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Coordinates, maintains and updates work schedules throughout the day to reflect real-time staffing changes and availability; updates company records of fleet availability based on staffing changes, as well as on vehicle maintenance and repair schedules.

2. Coordinates and resolves all Assignment Office (AO) issues, including receiving, documenting and addressing unplanned absences; approves and documents shift trades; approves and documents overtime for late calls and preceptor compensation; and hires Work Day Off (WDO) staff, as needed, based on assessment of call demand and scheduling.

3. Performs personnel management functions by monitoring performance, coaching/counseling employees; evaluates work performance; assists with preparation of annual performance evaluations; and sets performance goals.

4. Coordinates vehicle and equipment maintenance and repair needs at assigned facility with central shops, radio shop, other repair facilities and vendors.

5. Provides operational and administrative support for field personnel at assigned facility.

6. Monitors inventory of narcotics in secured storage; coordinates stock levels, reports perceived discrepancies to H-33 Captain.

7. Prepares, reviews and edits memos, reports and written responses to inquiries or complaints for consistency and accuracy of content.

8. Prepares and conducts EMS-related employee trainings to meet Department needs.

Knowledge of: System Status Management and Dynamic Ambulance Deployment; HRMS scheduling and reporting; location of fire stations, receiving hospitals and other Infrastructure used by EMS; EMSA policy and protocol, State ambulance regulations and health code; SFFD rules & regulations, MEP practices and reporting mechanism for injury, accident etc.; ePCR software.

Ability and Skill to: Use personal computers, Word, Excel, and Internet Explorer; utilize time management and delegate tasks as needed to appropriate members; administer personnel conflict resolution according to MEP and Department policy, rules & regulations; efficiently multitask in fleet management to include maintenance scheduling, vehicle movements and staging; efficiently multitask in personnel management to include anticipating need and meeting deployment mandates; develop tools, programs and practices to eliminate waste and improve efficiency of supply, fleet deployment and scheduling; troubleshoot durable medical equipment including cardiac monitors, defibrillators, ePCR tablets, suction units and other items; lead by example by adhering to policy and procedure as well as fostering a positive workplace; resolve personnel conflicts of a personal manner without impacting operational readiness; anticipate special event coverage or holiday staffing well in advance; organize and maintain records pertaining to personnel, vehicles and equipment.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Emergency Medical Technician – Basic OR
Emergency Medical Technician – Paramedic

Experience:

Two (2) years of permanent status in the following classifications: H-3 Level 1, H2, H-2P, H-3 Level 2, H-1 Fire Rescue Paramedic, or H-3 Level 3 Firefighter Paramedic.

License and Certification:

Paramedic:
• A valid Paramedic license issued by the State of California EMS Authority.
• Current paramedic accreditation from the San Francisco EMS Agency according to SF LEMSA Policy Reference No.: 2050
• A valid California Driver license.

Emergency Medical Technician:

• A valid EMT certification issued by the State of California EMS Authority.
• Current EMT certification issued by the San Francisco EMS Agency or CA issuing agency according to SF LEMSA Policy Reference No.: 2040.
• A valid California Driver license.

Substitution:

 

 

PROMOTIVE LINES

FROM: H-23 to H-33; must have valid State of California Paramedic License, current San Francisco County Paramedic Accreditation and be eligible under San Francisco LEMSA Policy 2052, Paramedic Supervisor.

FROM: H-23 to H-20, must be from previous classification of H-2, H-2P or H-3 Level III.

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.