$55.66-$67.65 Hourly / $9,648.00-$11,726.00 Monthly / $115,778.00-$140,712.00 Yearly
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Plans, supervises and coordinates the activities of Airport units engaged in business, finance, capital, and related programs; trains and evaluates the work of assigned personnel;
2. Implements and supervises the Airport’s fiscal policy operations in connection with its capital budget program, capital project funding, and bond financing program; analyzes, recommends, coordinates, and where applicable, negotiates the financings of new Airport facilities and assesses the financial impact of the Airport’s capital program on the debt service costs;
3. Supervises and coordinates the Airport’s business development and business management programs; implements programs for the leasing and rental of terminal space, retail concessions, and Airport land and buildings for retail merchandisers, foreign and domestic air carriers, cargo enterprises and other tenants; conducts research and performs analysis to ensure maximum economic utilization of Airport lands and properties;
4. Develops, implements, and manages retail and food/beverage programs to optimize net revenue; assures participation in selection process of qualified tenants, including also minority, women-owned, and San Francisco based business.
5. Plans and implements, and manages the Airport program(s) to expand the markets served by the Airport, improving and sustaining stakeholder relations including setting up public relations programs to attract new and established airline business.
6. Manages and performs risk assessment of Airport systems and procedures; designs and implements studies to evaluate identified exposures; and develops and implements preemptive corrective action plans.
7. Develops and implements comprehensive programs to increase revenue generation via improved customer service; identifies roles for customer service training consultants and other specialists, organizes selection processes, and manages contractors activities; implements studies to evaluate customer services issues, including effectiveness of customer service activities.
8. Writes a variety of reports, grants, budgets; recommends, and plans marketing activities; oversees contract administration, records management and tenant liaison.
9. Represents the Airport to General public/customers, contractors, developers, engineers, vendors, Board of Supervisors, Airport Commission and other governmental agencies and City departments. May serve as Assistant Deputy Director in his/her absence.
10. Performs other duties as required.
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Possession of a Baccalaureate degree from an accredited college or university with major coursework in Economics, Business, Accounting, Airport Management, International Relations, Administration, Public Administration, or a related field. AND
Five (5) years of progressively responsible experience in the area(s) appropriate to the assigned position. These areas may include but are not limited to: municipal bond and debt issuance’s, investment portfolios, capital project analyses and evaluation, contracts, budgets, retail branch or airline line station management, airport retail program development, airport property management, transportation service planning or marketing, international trade, customer service planning, aviation risk assessment, aviation space utilization or expansion.
Additional qualifying experience as described above may substitute for the required education on a year-for-year basis (up to a maximum of 2 years). Note: One year (2000 hours) of additional qualifying work experience will be considered equivalent to 30 semester units/45 quarter units. (2000 hours of qualifying work experience is based on a 40 hour work week.).
Note: Residential property management experience is not qualifying.
Amended: 3/20/1989; 10/8/1997; 9/26/2014