City and County of San Francisco

Airport Operations Supervisor (#9220)

$46.33-$56.30 Hourly / $8,030.00-$9,759.00 Monthly / $96,356.00-$117,104.00 Yearly


Under general direction, supervises Airport Safety Officers engaged in duties that assure the safe, secure and efficient operation of the Air Operations Area and other airport facilities. Manages and administers the Airport Security Program.

When assigned to the Airfield Operation, an Airport Operations Supervisor supervises Airport Safety Officers in duties, which involve ensuring the safe, secure and efficient operation of the Air Operations Area and other airport facilities such as buildings, navigational aids and structures. These positions require the ability to determine priorities according to changing conditions, to analyze and resolve work problems and situations, and to institute quick, effective and responsible courses of action, and performs related duties as required.

When assigned to the Aviation Security Specialty, an Airport Operations Supervisor serves as a project manager and is responsible for developing, implementing, managing and/or evaluating projects related to one or more components of the Aviation Security Program (ASP), and performs related duties as required.


Distinguishing Features

The 9220 Airport Operations Supervisor is distinguished from Class 9212 Airport Safety Officer in that it supervises the former class during an assigned shift. The 9220 Airport Operations Supervisor is further distinguished from the higher level 9222 Airport Operations Coordinator in that it is supervised and directed by the higher level classes.

Supervision Exercised

Incumbents in this class supervise Airport Safety Officers in Airfield or Aviation Security involved in routine security checks, related duties of airport facilities and other related duties under Aviation Security Specialty.

Examples of Important and Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Prioritizes and coordinates all airside activities with various Federal, State and local agencies (including FAA Control Tower) as well as other airport departments, tenants and agencies.
2. Coordinates the airside construction and maintenance with various airport departments, tenants and agencies.
3. Supervises and assigns Airport Safety Officers - Airfield Specialty work to facilitate the dynamic changing conditions on the Air Operations Area.
4. Responds in person, by phone or by radio to all airport emergencies involving airside activities. Contacts various airport personnel and agencies necessary to address and help facilitate various situations including: a) aircraft accidents, b) fires, c) bombings, d) hijackings, e) hazardous materials incidents, f) power failures and water main breaks, g) vehicle accidents, or other airfield side incident/emergencies.
5. Prepares reports. The reports include: a) Notice to Airmen (NOTAM)s, b)incident reports, c) surveys, d) taped telephone messages, e) daily shift reports, f) response to management request reports, g) performance evaluations, h) monthly reports, i) irregularity in tenant use reports.
6. Reviews Airfield Operations reports. The reports are reviewed for accuracy, content, grammar, and clarity, as they become permanent records. The reports are generated daily, weekly, monthly, shift by shift and per occurrence. The reports include: a) daily runway and taxiway reports, b) night time noise clearance center reports, c) lighting reports, d) field incidents, e) vehicle incidents, f) aircraft accidents, g) ramp inspections, h) admonishment reports, and i) security.
7. Develops, conducts and schedules training for Airport Safety Officers - Airfield Specialty. The training addresses all job areas related to Airport safety and security including the ASOs working relationships with other airport personnel, tenants, and contractors in specific programs.
8. Ensures that airport rules and regulations are enforced through the issuance of written and verbal admonishments.
9. Conducts basic investigation of noise complaints. Implements a cursory check of field conditions upon receipt of complaint through Communications Division and refers complaints received to the Noise Abatement Division for response.
10. Performs annual, probational, and ad-hoc performance evaluations for 9212 Airport Safety Officers - Airfield Specialty; administers disciplinary action when necessary.

1. Develops and implements comprehensive aviation security plans to support Airport and air carrier operations; ensures plans are in compliance with Transportation Security Regulations (TSR) 49 CFR Part 1542/1540, emergency amendments (EA) and Airport Security Program (ASP); reviews and monitors EA’s, security bulletins and information circulars.
2. Develops, amends and manages Cargo/Airfield Perimeter Facilities Aviation Security Program.
3. Executes Regulatory Enforcement and Compliance Evaluation Program; ensures compliance and enforces proper procedures for controlling access to restricted areas, challenging for proper Airport Identification media, and proper display of ID’s, conducts detailed investigations and analysis of all security violations; conducts interviews and recommends corrective action; completes comprehensive reports and drafts initial responses to Federal Aviation Administration (FAA) Letters of Investigation (LOI); conducts follow-up evaluations.
4. Develops and implements all aspects of aviation security training; conducts security operations, procedures, regulations and systems training for aviation and non-aviation tenants in accordance with Airport security directives; provides regulatory, policy, and procedural information and guidance on ASP and FAR 107, 108, 129 and 191.
5. Manages and coordinates Quality Standards Program (QSP) concerning certification of all security providers; conducts initial certification and subsequent audits of air carriers and aviation service companies, including contract security providers.
6. Develops, implements, and documents special systems operations, procedural guides, and performance requirements for Access Control System (ACS), Closed Circuit television (CCTV) and Checked Baggage Inspection System (CBIS).
7. Plans, develops, implements and coordinates security architecture and security systems for new as well as existing Airport and tenant facilities; prepares Capital Improvement Project requests and follows budget approval process.
8. Develops, documents and amends security systems performance, architecture and equipment requirements for the Aviation Security Tenant Improvement Guide.
9. Develops plans, procedures, measures and initiatives for implementation in consonance with federal regulatory requirements; prepares a wide range of written materials from Airport Security Circulars, and Operation Guides to Security Directives and Airport Operations Bulletins.
10. Performs detailed analysis, evaluations and assessments of and makes recommendations for improving aviation security programs, plans, procedures, and measures associated with Airport Aviation and non-aviation tenant operations.
11. Conducts Periodic Security Evaluations (PSE) and Special Emphasis Assessments (SEA) as directed focused on ensuring compliance of FAA and Airport security regulations and guidelines comprehensively documented in the Airport Security Program.
12. Provides special administrative and management assistance at the Security Operations Control (SOC) station within the Airport Communications Center and to the Manager or Coordinator as required.

Knowledge, Skills and Abilities

Knowledge of: Airport and Airfield Operations or Airport and Aviation Security Operations, including a working knowledge of Federal Aviation Regulations Code and Laws FAR Parts 77, 107, 108, 109, 129, 139 and 191 and other applicable Federal Aviation Regulations, Codes and Laws; principles and procedures involved in compliance enforcement and management of Airport and Federal Civil Aviation Security Regulations for Category X (Large International) Airport for the development and implementation of comprehensive aviation security plans; principles and procedures of airport and air carrier operations, procedures and terminology; physical security systems and controls; airport law enforcement and laws of arrest; appropriate techniques and enhancements to counter terrorism.

Ability and skill to: Interpret and apply the 150 series information from the Regulations’ Advisory Circuit (which concerns airport - planning, federal aid, surplus property, compliance, safety, design, construction and maintenance); interpret blueprints of construction activities on the airfield in order to plan for airfield safety and security; apply managerial and supervisory techniques to coordinate activities of Airport Safety Officers and other personnel engaged in Airfield or Aviation Security Operations; receive and convey information via telephone, in person, and by two-way radio under stressful conditions; exercise good judgment and solve problems; think and respond expeditiously; ability to communicate effectively and clearly; prepare quality written materials, administrative reports and correspondence.

Experience and Training

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

High school diploma or equivalent (GED or High School Proficiency Examination).

Four (4) years of safety and/or security operations experience at an airport, airbase, airline, military base or an emergency communications dispatch center performing safety, security and inspection duties equivalent in scope and level to class 9212 Airport Safety Officer in the City and County of San Francisco.

Possession of an Associate’s degree from an accredited college or university (or equivalent 60 semester or 90 quarter units)may substitute for one (1) year of the required experience; OR
Possession of a Bachelor’s degree from an accredited college or university in Aviation Management, or related field, may substitute for two (2) years of the required experience.

License or Certificate

Possession of or ability to obtain a valid California Class C driver’s license prior to employment.
Possession of or ability to obtain a valid Airport driving permit prior to employment.


From: 9212 Airport Security Officer

AMENDED:  12/16/2005; 3/1/2012

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CLASS: 9220; EST: 1/1/1900; REV: 3/1/2012;