Under direction, performs a variety of functions related to the Airport's property management and business development programs. The essential functions of the job class include: managing the various activities of concessions, airlines and aviation support companies related to the following properties- terminals, land, office buildings, cargo facilities, parking garages, warehouses, hangers and other properties; performing various tasks related to the leasing, rental and management of Airport lands, terminals, buildings and other public service outlets; utilizing various retail marketing data, analysis, and other research tools; preparing verbal and written reports and recommendations to management for achieving maximum revenues from the leasing and rental of Airport properties; preparing verbal and written reports and making recommendations regarding management of operating policies and practices to improve operating efficiencies; managing the outreach and competitive selection process for award of concession and passenger service contracts at the Airport.
This class is distinguished from other Airport classes in that this class specializes in the management, leasing, and rental of airport properties and facilities.
Examples of Important and Essential Duties
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
- Analyzes and evaluates property usage: participates in market surveys, research in real estate areas, aviation related studies, and feasibility studies resulting in recommendations to Airport management and Commission approval for contract and policies; performs rate analysis and prepares recommendations to assist in rental rate determination; prepares and presents plans and reports by extracting information from market surveys and appraisal reports; drafts administrative reports informing the Airport Commission of the status of items under consideration; works with other staff in preparing requests for proposals to develop property in order to ensure that current or future development conforms with city, state and federal guidelines and Commission policy; participates in the planning of facilities.
- Negotiates non-concession related, non-competitive land and facility rental, contracts and renewals: including month-to-month permits and leases with potential tenants for rates, size and use of space, location, responsibility for repairs and maintenance and term of agreement.
- Drafts and administers proposals of use, bid packages, leases, permits and other documents relative to concession opportunity sites: negotiates with prospective tenants in the development of bidding guidelines for the awarding of retail concession contracts, adhering to Commission guidelines and standards in order to maximize potential income and minimize costly alterations to ensure that property is used for activities which conform with codes, policy and developmental strategy; prepares drafts for form and content before submission to management and the Airport's General Counsel; coordinates closely with legal counsel and other staff as appropriate in matters of lease preparation and litigation; prepares Commission packages for management review and approval.
- Monitors current data based lease management system: including record-keeping procedures for rental of property; including updating property inventory, reports and manuals; administers commencement and expiration of leases, concession agreements and various space permits; updates lists of interested tenants; notifies tenants of adjustments in rental rates; oversees tenant location maps, exhibits or plans to reflect current status of assigned properties; coordinates internal notification regarding changes of tenancies and existing tenant operating parameter; reviews the status of insurance and bonds.
- Manages and administers active agreements: for compliance with Airport policies, procedures and lease terms; inspects properties on a regular basis to ensure compliance with lease terms, Airport and life/safety practices; prepares and monitors maintenance work requests; contacts tenants regarding timely and correct payments and resolving delinquent payments; monitors tenant improvement programs for new and existing tenancies, including design review; manages transition of possession of leased premises.
- Maintains and fosters landlord-tenant relationship: as primary contact with tenants, maintains regular communication with tenants; assists tenants through suggestions in merchandising, facility development, relocation or judicious business acumen to maximize Airport revenue and operating efficiencies.
- Coordinates property activities: with governmental agencies on real estate and related activities such as easements, contracts, leases, permits and rights of ways; interacts with community organizations and Airport divisions, engineering and building inspection, police and others.
- Responds to prospective tenants and public: regarding current structure, potential uses of property and other policy matters; recruits a wide selection of possible tenants while maintaining the desired physical plan, public convenience, safety, facility attractiveness and other conditions consistent with Airport goals and policies.
- Performs related duties and responsibilities as assigned.
Knowledge, Skills and Abilities
Knowledge of: Current market rates including land value, facility rates, and operating and maintenance costs; rental agreements and familiarity with legal terms related to property rental; property management procedures including proper inspection, maintenance, and repair of properties.
Ability and Skill to: Negotiate rental agreements; analyze market data and property trends; foster good public and human relations; discuss and resolve problems with tenants and the public; prepare letters, reports, leases, etc. in a logical manner; orally present plans and reports to staff, commissioners, tenants, general public, and outside agencies.
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Possession of a baccalaureate degree from an accredited college or university; AND
Two (2) years of experience in the areas appropriate to the assigned position. These areas may include but are not limited to: market research; evaluation of economic feasibility of leases; the management and leasing of: commercial properties, retail properties, passenger services and advertising, food and beverage concessions, airport/aviation industry tenants, air passenger support services, airline operations, or air cargo operations.
License and Certification:
Additional experience may substitute for up to two (2) years of the required education on a year for year basis.
ORIGINATION DATE: 1/7/80
AMENDED DATE: 1/8/90; 2/26/03; 9/24/15
REASON FOR AMENDMENT: To accurately reflect the current tasks, knowledge, skills and abilities defined in the most recent job analysis conducted for this job code.
BUSINESS UNIT(S): COMMN
Disaster Service Workers
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.