$41.48-$50.39 Hourly / $7,189.00-$8,734.00 Monthly / $86,268.00-$104,806.00 Yearly
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
Knowledge of: a Public Safety Communication System; standard public safety dispatch operations procedures regarding appropriate responses to Airport, medical, police or fire incidents; emergency communications equipment; working knowledge of geography of the Airport.
Ability or Skill to: apply general rules to specific problems to attain logical answers and arrange things in the correct order; ability to read and listen to information in order to identify facts, elicit feedback, draw pertinent information and make conclusions; ability to shift back and forth between two or more sources of information and quickly and accurately compare letters and numbers both written and orally; ability to work under pressure; ability to work under pressure and maintain a positive attitude while exercising good judgment and making sound decisions; ability to maintain courteous and professional working relationships with callers, co-workers, and supervisors; ability to communicate clearly and concisely in English both orally and in writing; ability to perceive and respond effectively to the emotional needs of those requesting assistance; operate radio receivers, transmitters and other communications equipment; type and operate a computer data terminal at 35 wpm (net).
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education:
Possession of a high school diploma or equivalent (G.E.D. or High School Proficiency Examination).
Experience:
One (1) year of verifiable experience as a public safety (police/fire) dispatcher in a multi-frequency computerized dispatch/communications center.
License and Certification:
Substitution:
Completion of a twelve (12) months program equivalent to the City and County of San Francisco's Airport Communications Dispatcher Trainee Program may substitute for the one (1) year of required work experience.
SUPPLEMENTAL INFORMATION |
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PROMOTIVE LINES |
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ORIGINATION DATE: |
11/12/1961 |
AMENDED DATE: |
06/20/1963 (Retitled); 01/06/1992; 05/24/21 |
REASON FOR AMENDMENT: |
To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications. |
Business unit(s): |
COMMN |