City and County of San Francisco

Under immediate supervision, provides paraprofessional technical and administrative support for disaster and emergency planning work in the areas of homeland security and/or emergency services citywide.

Assists with technical and administrative tasks related to office operations, plan development and disaster response.

The Emergency Services Assistant is a paraprofessional class.  This class is distinguished from the Emergency Services Coordinator I class by its focus on administrative and paraprofessional support for disaster, emergency planning, homeland security, and coordination activities.  At this level, initially decisions are typically made in routine operations with little deviation, based on process and procedure and work is performed in accordance with established guidelines or procedures where few deviations from established practices are made without checking with the supervisor.  With time and experience, this class will be exposed to non-routine operations which require some exercising of judgment and will begin to exercise some judgment in selecting appropriate established guidelines to follow, where significant deviations require prior approval and interpretation of general administrative or operational policies is sometimes necessary.  This class has regular contact with others at similar levels within the organization, or external peers, general public and customers for the purpose of providing or obtaining readily available, easily understood non-controversial information.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Performs information gathering, compilation and interpretation of data for research and reporting purposes.

2. Researches and provides reference information related to technical studies in homeland security and/or disaster and emergency planning and recovery services.

3. Researches and provides reference information related to homeland security and/or emergency services grant availability.

4. Assist in the preparation of reports documents or other technical materials.

5. Provides information to staff and the public on policies regarding homeland security initiative and/or emergency service operations.

6. Assists with administrative tasks related to office operations, plan development, exercise support and disaster response.

7. Provides routine information to departmental personnel on the preparation of budget and policy documents and reports.

8. Inputs and maintains data in automated system and generates reports.

9. May provide administrative support in responding to local disasters and emergencies, performing duties as assigned during an emergency in which the Department of Emergency Management is involved, including working in the Emergency Operations Center during activations. 

10. May assist in coordinating services at large events to ensure efficient and effective management of the City’s response at planned events.

11. Assists with developing, drafting, and/or presenting written status and/or financial reports to a public legislative body regarding regional Bay Area Urban Area Security Initiative (UASI) projects.

12. Assists with the facilitation and coordination of Bay Area working group meetings.

13. Performs related duties and responsibilities as assigned.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Knowledge of:  homeland security initiative and/or emergency services processes and programs; and word processing and database software.

Ability to: gather and compile information to provide support and assistance for programs and projects, including the ability to perform efficient web searches to gather relevant project data; analyze and interpret data and information to determine relevance to assigned subject;  speak clearly, concisely and effectively to communicate  work related information; prepare technical reports, records and other documents related to emergency planning/management; deal tactfully and effectively with the general public, governmental officials, professional and technical persons, regional jurisdiction representatives, staff of public legislative bodies,  and employees/contractors; and use a computer to research and extract information, and prepare correspondence, written reports, and other documents.

SUPPLEMENTAL INFORMATION
United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b or ICS 100, and IS 200.b or ICS 200 must be completed within six (6) months of appointment.

PROMOTIVE LINES
To: 8601 Emergency Services Coordinator I
From: Entrance Examination

ORIGINATION DATE: May 21, 2012