$60.24-$73.19 Hourly / $10,441.00-$12,686.00 Monthly / $125,294.00-$152,230.00 Yearly
According to the Civil Service Commission Rule 9, the duties specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list.
1. Plans, organizes, directs and coordinates the activities of Units with Probation Services functions in the Juvenile Probation Department, consisting of a group of geographical or project units. This includes following and implementing policies and procedures; conferring with supervising personnel, formulating guidelines, resolving unit problems, conducting disciplinary investigations, disseminating information, and keeping statistics for administrative purposes.
2. Supervises and oversees a probation unit(s) through: directing, planning and organizing their work; observing and evaluating job performance; auditing caseloads of probation officers; resolving conflicts and performing other necessary duties in order to ensure that staff's work quality and quantity are maintained at a high level. This also includes assigning cases and tasks to staff in a manner that is consistent in fairness and equity in order to encourage and maintain good employee morale and work quality; staffing and scheduling programs to meet operational requirements; and submitting written performance evaluations of staff to management.
3. Trains and develops staff by using clear and relevant teaching techniques; providing guidelines and assistance regarding laws, policies and procedures as related to agency operations; and explaining proper casework techniques, investigative report writing, and oral presentation techniques.
4. Meets with groups and individuals such as community based agencies and other city departments by giving and receiving information regarding departmental policies, procedures, and organization in order to develop favorable community relations.
5. Evaluates and monitors residential/non-residential programs utilized by Juvenile Probation Department for appropriate placement of clients.
6. Make oral reports on functional operations of unit(s) to boards, commission, courts and other agencies and city departments.
7. Makes written reports on functional operations of unit(s) to boards, commission, courts and other agencies in the city department. Prepares expense reports for authorization. Collects and maintains statistical information on clients served and services provided (e.g. number of bookings, cases filed, citations, detentions, informal dismissals, transfers, D. A.'s declines). Maintains records and evaluates and controls access to confidential records by client, staff, other jurisdictions and public. Prepares weekly time sheets for probation officers and clerical staff.
8. Supervises the scheduling and coordinating of transportation for clients (locally, nationally and internationally). This includes assigning Probation Officer to youth, reviewing documentation for travel authorization and determining the level of security required.
9. Assists the Personnel Office in conducting background investigations on new hires as prescribed by Juvenile Probation Department policies and procedures.
10. Coordinates and conducts investigations of incidents involving staff, clients and programs by researching, interviewing, counseling and carrying out formal investigations.
11. Assists in policy development by attending administrative meetings, planning organizational change and acting as a liaison between staff and management so as to explain policy to staff and assist management in developing new and revised departmental policies and procedures.
12. Performs related duties and responsibilities as assigned.
Knowledge of: Principles, trends and techniques in the delivery of juvenile probation services; knowledge of relevant laws, codes and legal documents, including Welfare and Institution Code and Penal Code; organization of Juvenile Court.
Ability to: Supervise probation officers and support staff; work tactfully and persuasively, and establish a rapport with families, community groups, court representatives, attorneys, supervised staff, department administrators and others; write clear and concise reports; and make clear and concise oral presentations.
Possession of a valid driver license at the time of appointment.
Working Conditions: This position may require working nights, weekends and holidays.